Hotel Bel-Air - Dorchester Collection

Extremely polite and professional staff. Smooth check-in and check out. Could maybe figure out a mobile check out. Couldn’t take advantage of the spa or gym because of COVID-19 restrictions. Next time. Had one dirty coffee cup by the pool which we asked to be changed for a clean one.

Our second visit was flawless (I said in my last review that this was a place you'd want to come back to again and I meant it). The HBA doesn't rely on flash and superficial luxury to impress. Superb comfort, attention to detail, and quality of service is what sets it apart. The staff is truly the best I've seen in all my travels and you can feel they enjoy and have a genuine pride in managing their guests. Even though it's exactly what we came for, still amazed again by how private the property is despite being a quick drive from all that LA has to offer. If you've never stayed at the HBA, do yourself a favor and try it at least once, and I guarantee you'll want to come back. If you've been here before, enough said, you know what I mean.

Very relaxing stay. Wish we could’ve stayed longer!

The Hotel Bel-Air is a rarity in LA where most 5-star hotels offer friendly but casual (ie loose) service. The HBA staff is top quality and ride the fine line between friendly and formal with aplomb. The atmosphere, rooms, and facilities are the most private you'll find in LA without having to drive hours out of the city. The menus for the restaurant and in-room dining don't seem all the special at first glance but each seemingly regular item is prepared to perfection. This is not your standard hip and stylish LA 5-star boutique hotel. The HBA exudes comfort and class and makes you feel like you're on vacation at a resort. A true getaway in the city, this is a place you'll want to come again and again... and again.

I like room 361 very much! I hope to stay at the room next time. Thank you so much!

Enjoyed the stay here. Curtesy of the staff is memorable.

Excellent service Beautiful place. Great pool, room and restaurant

Hotel Bel air is in a beautiful canyon and the Christmas lights with the other decor give you a great holiday spirit. The garden vegetation along with the pond and swans give you a serene feeling of being in paradise. The rooms are clean and tranquil. The masseuses were excellent and a must to add to a wonderful experience!

Was nice thanks. Excellent service. Great inroom dining experience.

Service is outstanding!!!! Property gorgeous! !!!!!!!!