Candlewood Suites Richmond - West Broad, an IHG Hotel

Photo gallery for Candlewood Suites Richmond - West Broad, an IHG Hotel

Primary image
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Living room | 49-inch flat-screen TV with cable channels, TV

Overview of Candlewood Suites Richmond - West Broad, an IHG Hotel

Candlewood Suites Richmond - West Broad, an IHG Hotel

2.5 star property
Suburban Richmond hotel with restaurant

8.6/10 Fabulous

484 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
The price is £105
Price available on 27/9/2022
Map
2100 Dickens Rd, Richmond, VA, 23230
Main amenities
  • Weekly housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Picnic area
For families
  • Children stay free
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • University of Richmond - 5 min drive
  • Richmond International Raceway - 11 min drive
  • Broad Street - 11 min drive
  • Virginia Commonwealth University - 12 min drive
  • Greater Richmond Convention Center - 10 min drive
  • Short Pump Town Center - 9 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 20 min drive
  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive

About this property

Candlewood Suites Richmond - West Broad, an IHG Hotel

Family-friendly hotel in the business district
A garden, dry cleaning/laundry services and a fitness centre are just a few of the amenities provided at Candlewood Suites Richmond - West Broad, an IHG Hotel. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and extended parking
  • Breakfast (surcharge), smoke-free property and luggage storage
  • A TV in the lobby, barbecues and a 24-hour front desk
  • Guest reviews say great things about the family-friendly amenities
Room features
All 98 rooms include comforts, such as Wet bar and Laptop workspace, in addition to perks, such as climate-controlled air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 55 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 5:00 AM–10:00 AM
  • Restaurant
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay free

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay

Optional extras

  • Breakfast costs between USD 5.00 and USD 20.00 for adults, and USD 5.00 and USD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for lunch.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Long-term renters welcome.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond

Frequently asked questions

Does Candlewood Suites Richmond - West Broad, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Richmond - West Broad, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites Richmond - West Broad, an IHG Hotel?
As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad, an IHG Hotel on 27 Sept 2022 start from £105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites Richmond - West Broad, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites Richmond - West Broad, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 50 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Richmond - West Broad, an IHG Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Candlewood Suites Richmond - West Broad, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Richmond - West Broad, an IHG Hotel and nearby?
Candlewood Suites Richmond - West Broad, an IHG Hotel has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Candlewood Suites Richmond - West Broad, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Plaza Azteca (6-min walk), O'Charley's (9-min walk) and Vietnam One (10-min walk).
Does Candlewood Suites Richmond - West Broad, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Janice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great customer service. Convenient, comfortable, and clean. Stayed with family while visiting family.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Sheila, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Manal, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Victor, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice family getaway
The weekend getaway was well worth the travel. The area is nice and convenient to get anywhere. The hotel is very nice. There aren't many hotels that have accomodations for 3 people with separation in one room. But this room was exactly what we needed. Couldn't have asked for anything better.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

PATRICK, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice facility and great customer service Recommended
Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Talking Up A Nice Stay
This was a nice room but a little more expensive than we normally seek. The City and County Occupancy taxes are steep there. The staff was very nice and accommodating. The locations was great for the purpose of our stay and in a pleasant surrounding. The room was clean and spacious with a kitchenette. The grounds were nice and the outdoor BBQ/Lounge area was unique and nice.
Lawrence, 1-night trip
Verified Hotels.com guest review