Lanhydrock Hotel & Golf Club

Friendly staff. Room was clean. Food was nice.

The room had 2 twin beds and they both had only one pillow each. The room was small hot. Had to leave the window open to cool down. Wanted to order some room service but there was no menu. Had to collect it from another room. Food took over an hour to arrive and was reasonable for the price paid. Breakfast offer was good but the service was appalling. On the first day had to wait for 5 minutes to be seated. There were no plates at the breakfast bar and when asked for plates the waitress walked off and brought some under washed plates with water on them. Had to wipe them off with tissue before food could be put on them. No apology or smile from the waitress. Totally unfriendly. Second day one of the room keys did not work. Went back to the reception to inquire and was told the room was only booked for one day. This was rectified. Second day breakfast had to wait for 5 minutes to be seated. When seated was asked by the waitress whether we required tea or coffee. We all wanted tea. Tea never arrived until we finished our breakfast. We had to go and ask again and only enough for 2 people was brought to the table. Once again the service was awful. Really disappointing as the hotel was in a beautiful place.

Very pleasent location and well appointed rooms. Bar and Bistro friendly.

Great accommodation, at good value for money. Staff could not have been more helpful.

Over night stay for work, nice place to stay and nice views, nice rooms and clean, only issues for me was the solid hard mattress and no windows to open for fresh air in the night other than tiny vents above the door which didn't do anything