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Crowne Plaza Cleveland South - Independence

3.5-star3.5 stars
5300 Rockside RoadClevelandOH44131United States of America

3.5-star hotel in Independence with indoor pool and restaurant
  • Free WiFi and free parking
Good7.2
  • Overall the stay was good in all but when I make a reservation for a certain type of room…Apr 16, 2018
  • We booked a king size room,and ended up with a room with two double beds.the room looked…Apr 9, 2018
296See all 296 Hotels.com reviews
From 10 reviewsTripAdvisor Traveller Rating

Crowne Plaza Cleveland South - Independence

from £67
  • Standard Room
  • Executive Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, Accessible (Roll-In Shower)
  • Deluxe Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance for details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Conference space size (feet) - 10211
  • Conference space size (meters) - 949
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Connecting/adjoining rooms available

Special features

Dining

Aura Bistro – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Cleveland South - Independence’s small print

Also known as

  • Crowne Plaza Cleveland South Independence Hotel
  • Crowne Plaza Cleveland Hotel
  • Crowne Plaza Cleveland South Independence
  • Crowne Plaza Cleveland
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Independence South
  • Crowne Plaza Hotel Cleveland South - Independence Ohio
  • Crowne Plaza Cleveland South Independence Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Rollaway beds are available for an extra charge

Cooked-to-order breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Cleveland South - Independence

Top spots nearby

Recommended by this property

  • Quicken Loans Arena (7.2 mi / 11.6 km)
  • FirstEnergy Stadium (8 mi / 12.8 km)
  • Rock and Roll Hall of Fame (8 mi / 12.9 km)
  • Cuyahoga Valley National Park (10.4 mi / 16.8 km)

Getting around

  • Cleveland, OH (CLE-Hopkins Intl.) 18-min drive
  • Cleveland, OH (BKL-Burke Lakefront) 19-min drive
  • Cleveland, OH (CGF-Cuyahoga County) 31-min drive
  • Cleveland Lakefront Station 19-min drive
  • Free self parking
  • Free airport shuttle

Recent reviews

Good 7.2 From 296 reviews

Crowne Plaza Cleveland South - Independence
Very Good8.0
Impeccable service
Sharia M, us2 night trip
Crowne Plaza Cleveland South - Independence
Very Good8.0
My stay at the Crown Plaza
My stAy was pleasant, a little noisy there were a lot of children & teens around my room playing in the halls & letting the doors slam. I also experienced a problem with the toilet flushing, they had no maintenance person available so I had to move to a different room. This was kind of an inconvenience because I was already comfortable in the 1st room.
Deborah, us2 night trip
Crowne Plaza Cleveland South - Independence
Exceptional10.0
No pool time
My stay was very nice but I wanted to get in the pool. That wasn’t an option though because a lady had about 7 kids with her in the jacuzzi & some in the pool. Even the next day they were there at 9am! That was a bummer
A Traveller, us1 night trip
Crowne Plaza Cleveland South - Independence
Poor2.0
Disappointed
First of all, I paid for the room on my computer and I had a conformation number. When I got there, they charged me again. I was furious. They told me that it will take about a week for the charges to be reversed. Then my wife and I went down to the pool. They had a hot spa. We were excited to go in the tub but we had to wait because it was full. The spa is supposed to be used for adults. There were 13 kids in there and 2 adults. I was shocked. This was going on for 3 hours. We gave up and left. Turns out, there were 2 pool parties going on. We complained to the front desk and they did nothing about it. People were coming and going through the side door the whole time. Needless to say, very bad experience.
Allen, us1 night trip
Crowne Plaza Cleveland South - Independence
Fair4.0
Upon checking-in there were 50.00 in unexpected fees. The first evening we were there, my daughter tried to get pop out of the vending machine. It was not working and did not give her give her her money back or the change. Front desk said it was not their problem it was a third-party vendor. I went down to the front desk to get change. Front desk employee said they do not have any money on location. Find that very odd. My family and I left for the afternoon, when we came back, the room have not been touched. Had to request made service.
Michael, us2 night trip

See all reviews

Crowne Plaza Cleveland South - Independence

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