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Swissotel - Chicago

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,598 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Clean

Swissotel - Chicago

from £149
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago

Landmarks

  • In The Loop
  • Chicago Riverwalk (3-minute walk)
  • Grant Park (7-minute walk)
  • Tribune Tower (8-minute walk)
  • Chicago Theatre (10-minute walk)
  • Chicago Cultural Center (11-minute walk)
  • Millennium Park (12-minute walk)
  • Wrigley Building (13-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 17-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 29-min drive
  • Chicago, IL (PWK-Chicago Executive) 38-min drive
  • Millennium Station 9-min walk
  • Chicago Van Buren Street Station 18-min walk
  • Chicago Museum Campus-11th Street Station 27-min walk
  • Randolph-Wabash Station 11-min walk
  • State Station 11-min walk
  • Lake Station 12-min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1988
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm – This restaurant serves breakfast, lunch and dinner.

Amuse – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open daily.

On-site venue No. 3 – This restaurant only serves breakfast. Open daily.

Swissotel - Chicago’s small print

Also known as

  • Swissotel Chicago Hotel
  • Swissotel - Chicago Hotel Chicago
  • Swissotel Chicago
  • Swissotel Chicago Hotel Chicago
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel - Chicago Hotel
  • Swissotel - Chicago Chicago
  • Swissotel - Chicago Hotel Chicago
  • Swissotel - Chicago Chicago

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness centre access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 57 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 1,480 reviews

Exceptional 10.0
Amazing hotel & A Great Price
This hotel was amazing. Nice big rooms, very clean with a great view of Chicago. Couldn't fault this hotel one bit. Not a single flaw. Got to check in early at 8am & got late check out too. Staff very helpful and accomodating Would definitely stay here again if in the area
Greg, gbRomance trip
Exceptional 10.0
Room was so large and comfortable. Great views. Very polite and friendly staff.
Daniel, gb3 night trip
Exceptional 10.0
Can’t rate highly enough
Superb hotel in a great location with friendly staff, amazing rooms and a bed so comfortable you won’t eanotk get up !!!
Julian, gbBusiness trip
Very good 8.0
Brilliant place to stay
Excellent hotel, very clean and modern and well maintained with lots of room. Our room wasn’t able to be checked into at check in time (3pm) and so we waited and waited until Id finally had enough and we were upgraded to a river view room for free and able to check in straight away. I would definitely recommend this hotel.
Sabrina Jayne, gbFamily trip
Very good 8.0
Breakfast so overpriced $45 for eggs benedict, one cup of tea and two glasses of juice! Other than that, a lovely stay.
gb2 night business trip

Swissotel - Chicago

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