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All properties in George Town, Penang, Malaysia

Shangri-La Golden Sands, Penang

4-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking
From
£42

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Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
8.2.Very good.
  • It's more of a family vacation however as a couple, we could not enjoy a lot of the…

    Jan 29, 2020

  • As always, a fantastic experience at Golden Sands. This hotel is perfect for families

    Dec 22, 2019

See all 497 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 387 guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools

Feel at home

  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • Ferringgi Beach - 3-min walk
  • Tropical Spice Garden - 31-min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Single Beds, Sea View
  • Superior Room, 2 Single Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around

Landmarks

  • On the beach
  • Ferringgi Beach - 3-min walk
  • Tropical Spice Garden - 31-min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km
  • KOMTAR - 9.6 mi / 15.5 km
  • Penang Times Square - 9.7 mi / 15.7 km
  • Penang Hill - 11.9 mi / 19.2 km

Getting around

  • Penang (PEN-Penang Intl.) 73-min drive
  • Penang Sentral 79-min drive
  • Free area shuttle
  • Free shopping centre shuttle
map
See on map
Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 5
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1980
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access

Small print

Also known as

  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Resort Shangri-La
  • Shangri Golden Sands, Penang
  • Shangri La Golden Sands Penang
  • Shangri-La Golden Sands, Penang Resort
  • Golden Sands Resort by Shangri La Penang
  • Shangri-La Golden Sands, Penang George Town
  • Shangri-La Golden Sands, Penang Resort George Town
  • Golden Sands Shangri-La Penang George Town
  • Shangri Golden Sands, Penang
  • Shangri La Golden Sands Penang
  • Shangri-La Golden Sands, Penang Resort
  • Golden Sands Resort by Shangri La Penang
  • Shangri-La Golden Sands, Penang George Town
  • Shangri-La Golden Sands, Penang Resort George Town

Optional extras

Rollaway beds are available for MYR 150 per night

Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Golden Sands, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Golden River (4-min walk), Sigi‘s Bar & Grill (4-min walk) and Andrew's Kampung (4-min walk).
  • Have fun with on-site activities such as volleyball, and practise your swing at the golf course. Additional recreation on-site includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a water slide. Shangri-La Golden Sands, Penang also has a health club and a garden, as well as access to a nearby health club.
8.2.Very good.
  • 8.0.Very good

    My only problem was the noise around the pool area and at breakfast. Granted I booked to stay during the Christmas holidays, which didn't help, so we sought refuge in the grounds of the hotel next door

    4 night romance trip, Dec 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    AC keep turning off by it self and no circulation in the bath room, but their service made up for it,

    6 night romance trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff!

    It’s my third visit to Golden Sands Resort and I have always found the staff to be very friendly and helpful. They are keen to resolve any problems that arise!

    Maria, 5 night trip with friends, Sep 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent resort with lots to do. However, the carpets in the hotel are very unclean and need changing. A resort like this needs tiled floors.

    5 night family trip, Jul 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall great staff, excellent service, perfect location

    7 night romance trip, Jun 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location was Amazing - Loved the Business Lounge, Staff Totally Friendly and Amazing. Food Variation Incredible and of a high standard Location to markets and Sea - Perfect

    DavidMorgan, 2 night business trip, May 14, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Staff was helpful. The room condition was disappointing as the safe did not work

    2 night trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great pool setup for the kids and adults alike, good breakfast .

    6 night family trip, Apr 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location on the beach. Lovely pools. Friendly staff. Great breakfast selection

    4 night romance trip, Apr 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    This property is a little run down (as are a few of the hotels in Penang). We enjoyed our week there very much.

    8 night trip, Mar 13, 2019

    Verified Expedia guest review

See all 497 reviews