Shangri-La Golden Sands, Penang

Photo gallery for Shangri-La Golden Sands, Penang

Primary image
On the beach, white sand, beach massages, beach volleyball
On the beach, white sand, beach massages, beach volleyball
On the beach, white sand, beach massages, beach volleyball
2 outdoor pools, pool umbrellas, pool loungers

Overview of Shangri-La Golden Sands, Penang

VIP Access

Shangri-La Golden Sands, Penang

4.0 star property
Upmarket beachfront resort with golf course, near Ferringgi Beach

8.2/10 Very good

993 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is £85
Price available on 6/7/2022
Map
Jalan Batu Feringgi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • Free shopping centre shuttle
  • 2 outdoor tennis courts
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 2 min drive
  • Floating Mosque of Tanjung Bungah - 8 min drive
  • Teluk Bahang Beach - 9 min drive
  • ESCAPE Adventureplay - 12 min drive
  • Penang National Park - 19 min drive
  • Penang Avatar Secret Garden - 17 min drive
  • Straits Quay Mall - 16 min drive
  • Gurney Drive - 19 min drive
  • Gurney Plaza - 24 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 55 min drive
  • Penang Sentral - 58 min drive
  • Free area shuttle
  • Free shopping centre shuttle

About this property

Shangri-La Golden Sands, Penang

At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks, plus you'll be within a five-minute walk of Ferringgi Beach. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this upmarket resort include a golf course, a free kid's club and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 387 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 9:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Ecotours
  • Golf lessons
  • Mini golf
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Health club
  • 9 holes of golf
  • 2 outdoor pools
  • Free water park
  • 2 outdoor tennis courts
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Malay

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Overall score and ratings

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

7.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Kyrsty, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LAI, 1-night trip
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10/10 Exceptional

Sarimah, 2-night trip
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8/10 Very good

YeeLin, 1-night trip
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10/10 Exceptional

Abdul Majid, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not bad not great
Great for families - affordable rate - generally good service but poor cleanliness (toilet seat was dirty and shower stall had writing in steam on the glass, mould on all the tiles).
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Anida, 2-night trip
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8/10 Very good

CARMEN, 2-night trip
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10/10 Exceptional

This is not my first time here, I have visited this property several times because I like the environment here.
Mazlan, 1-night family trip
Verified Expedia guest review

6/10 Good

Mohd adli bin hassan, 2-night trip
Verified Hotels.com guest review