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Hotel New Otani Tokyo, The Main

4.5-star4.5 stars
4-1 Kioi-cho Chiyoda-kuTokyo102-8578Japan

4.5-star hotel with 20 restaurants, near Tokyo Imperial Palace
  • Free WiFi and free parking
  • check in went smoothly with no problem, rooms were spacious with a tradition feel which…Dec 10, 2017
  • Excellent immaculate hotel. All the staff very courteous and helpful. Restaurants in the…Jul 2, 2017
389See all 389 reviews
From 1,668 reviewsTripAdvisor Traveller Rating

Hotel New Otani Tokyo, The Main

from £157
  • The Main Deluxe King, Non-smoking
  • The Main Deluxe Twin, Non-smoking
  • The Main Standard King, Non-smoking
  • The Main Standard Twin, Non-smoking
  • Business Double Room Non-smoking (Quality)
  • Premium Deluxe Room, Non-smoking
  • Quality Semi Double Room, Non-smoking
  • Standard Triple Room, Non Smoking
  • Deluxe Triple Room, Non Smoking
  • The Shin Edo Single room

About Hotel New Otani Tokyo, The Main

Sleek towers with lush Japanese gardens

4 subway stations nearby

With a direct bus service to and from Narita Airport (surcharge applicable) and 4 subway stations less than 8 minutes away on foot, Hotel New Otani Tokyo puts the whole city within easy reach. It's a 15-minute stroll to the Imperial Palace Gardens, and not much further to the buzzing Ginza district.

Cherry blossom picnics

Chidorigafuchi, a beautiful spot for picnics during cherry blossom season, is a 15-minute walk from the hotel. In less than half an hour you can walk to Akihabara Electric Town for tech gear and gadgets, and Kanda Book Town for an atmospheric browse among the stacks.

Dozens of dining options

The hotel's 34 bars and restaurants give you a dizzying choice of international and Japanese specialties. You can also enjoy soothing tea ceremonies and spa treatments, or play some tennis on the outdoor courts. Business amenities include a conference room and 3 meeting rooms.

Free WiFi, skyline views

All 1,479 guestrooms arrayed between the main building and Garden Tower offer peace and quiet at the energetic center of Tokyo. Deep soaking tubs relieve the stress of a long flight, and free WiFi keeps you connected while you relax in a cozy bathrobe and admire the city views.

At a glance

Key facts

Hotel size

  • This hotel has 1,479 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available at scheduled times) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 4 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business centre
  • Meeting rooms 3
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 2
  • Built in 1964
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay films
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Hotel New Otani Tokyo, The Main’s small print

Also known as

  • Hotel New Otani Tokyo Main
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani


Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children. For details, contact the property using the number provided on the booking confirmation email.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 200 per person, per night.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 3300 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of JPY 3100 per person (one-way)

Airport shuttle for children between the ages of 6 and 12 costs JPY 1550 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel New Otani Tokyo, The Main


  • Heart of Chiyoda
  • Tokyo Imperial Palace (29-minute walk)
  • Tokyo Tower (36-minute walk)
  • National Diet Building (16-minute walk)
  • Tokyo Midtown (26-minute walk)
  • Yasukuni Shrine (26-minute walk)
  • Mori Art Museum (35-minute walk)
  • Imperial Palace Garden (35-minute walk)

Getting around

  • Tokyo (HND-Haneda) 25-min drive
  • Tokyo Yotsuya Station 11-min walk
  • Tokyo Ichigaya Station 18-min walk
  • Tokyo Shinanomachi Station 26-min walk
  • Akasaka-Mitsuke Station 3-min walk
  • Nagatacho Station 5-min walk
  • Kojimachi Station 8-min walk
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.0 From 389 reviews

Hotel New Otani Tokyo, The Main
Very Good8.0
Good value at the New Otani
Spacious room, and very good service. Remarkeable value for cost we paid given hotel standard and location, Wide range of restaurants in the New Otani complex though generally quite expensive especially for dinner. The gardens themselves are worth the stay. Access to swimming pool and gym is expensive.
A Traveller, gb2 night romance trip
Hotel New Otani Tokyo, The Main
Stay was excellent, staff friendly and accommodating
A Traveller, gb7 night business trip
Hotel New Otani Tokyo, The Main
Very Good8.0
Very good business hotel, but NOT for children.
A huge 5 star hotel. Everything you would expect- very professional service from all departments. Concierge were particularly helpful. Some very impressive restaurants on site. Location perfect for exploring Tokyo on the very easy to use Metro. Because of its size the hotel feels soulless, I would suggest a perfect hotel for international business traveller, rather than for a fa,ily. My big complaint is that I booked this hotel so my children could use the swimming pool facilities. To my knowledge part of being a 5 star hotel is that it has to provide a swimming pool? However the New Otani does not allow under 18's into the pool and there is a hefty charge for each use of the pool for adults. Therefore I leave the hotel feeling I've been misled and extremely disappointed in what should have been a very enjoyable stay.
Mr J.R, gb4 night family trip
Hotel New Otani Tokyo, The Main
Elegant and low profile hotel, great service
Enjoyed the hotel service, location and attention to details. Woud highly recommend.
C K, gb4 night business trip
Hotel New Otani Tokyo, The Main
Back to the New Otani
This was the second time I had stayed at the New Otani in a fortnight. It offered the usual superb service and comfort and efficiency as before. I recommend it to anyone who wants a comfortable and trouble-free stay in Tokyo. The staff are very helpful when it comes to information about local matters.
John, gbTrip with friends

See all reviews

Hotel New Otani Tokyo, The Main

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