Westgate Las Vegas Resort & Casino, Las Vegas

We had a little trouble at check in as they couldn't find my booking. But after 20 mins it was all found. Room was lovely and large (it was a double). Pool was nice, but was closed a few times, due to weather or weather warnings. (Lightning) Casino was nice, and the sports deli, Benihana, were great. The Italian was a little disappointing, both myself and my friend were not told of any things that were out of stock on the menu, unti we requested it. Both of us had to reselect. The elevators on the north tower were a nightmare, always queueing to go up. And then you could wait from 5mins to 30mins to get down from your hotel room. As the convention I was attending was held in the westgate. I feel for the money I paid, it wast too bad. Just had to plan to leave earlier to make sure I got to my meeting times.

Next to Las Vegas convention center which made it very easy to get to early morning seminars

Ideally located for the congress centre and monorail, but not for the strip. Hotel cannot cope with it's size - waits at the check in 45 to 60 mins - only 2 elevators out of 4 in operation

When we checked in they didn't have the correct room available , we could get into this room so a security guard came to help us . he double checked with reception that the room was unoccupied then tried to enter only to find a tired looking lady at the door( it was about midnight) . got no real apology when we had to move into our correct room the following morning.

Hotel was lovely and clean. Food was great in there. Staff were friendly. Only downside was the opening times of the restaurants as this was 5pm daily and only the snack bar open earlier. Price of drinks in hotel shop were double that of a local ABC store