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Hilton San Francisco Union Square

4-star hotel with 2 restaurants, near Westfield San Francisco Centre

  • Free WiFi in the lobby
From
£134

Property renovations and closures

  • This property is closed from April 14 2020 to May 23 2021 (dates subject to change).

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Pool
  • Rooftop Pool
  • Hotel Lounge
Hotel Lounge. Image 1 of 102.
1 / 102Hotel Lounge
8.0.Very good.
  • Very central location, helpful reception and I got upgraded to the 34th floor with an…

    Feb 28, 2020

  • Great location with plenty of rooms. The cityscape bar has a spectacular view in the…

    Feb 14, 2020

See all 1,841 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 1921 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown San Francisco
  • Lombard Street - 29-min walk
  • Pier 39 - 35-min walk
  • Westfield San Francisco Centre - 5-min walk
  • Ferry Building - 23-min walk
  • Painted Ladies - 33-min walk
This property is closed from 14 April 2020 to 23 May 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, City View (Floors 20-44)
  • Skyline View Room, 2 Double Beds (Floors 20-44)
  • Junior Suite, 1 King Bed
  • Room, 2 Double Beds
  • 1 King Bed
  • 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Skyline View Junior Suite, 1 King Bed
  • Room, 3 Double Beds
  • 1 King Bed 1 Bedroom Suite
  • Corner 1 Bedroom Suite 2 Beds Tower 1
  • Skyline View - Corner King 1 Bedroom Suite
  • 1 Bed Mobility/Hearing Access Tub
  • 1 Bed Mobility/Hearing Access Roll-in Shower
  • Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)
  • Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Mobility/Hearing Access Tub
  • Suite, 1 Bedroom (with Parlor)
  • Deluxe 2 Beds Mobility/Hearing Access Tub
  • Deluxe 1 King Bed
  • Deluxe 2 Double Beds
  • Pool View with Terrace - 1 King Bed
  • 2 Bedroom Suite with Parlor
  • Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Suite Mobility/Hearing Access Roll-in Shower
  • View 2 Beds Mobility/Hearing Access Tub
  • Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Junior Suite Mobility/Hearing Access Tub
  • Balcony Skyline View - 2 Double Beds
  • Balcony Skyline View - 1 King Bed
  • Deluxe Corner King Junior Suite
  • Deluxe 2 Queen Beds

Location

  • In Downtown San Francisco
  • Lombard Street - 29-min walk
  • Pier 39 - 35-min walk

What’s around

Landmarks

  • In Downtown San Francisco
  • Lombard Street - 29-min walk
  • Pier 39 - 35-min walk
  • Westfield San Francisco Centre - 5-min walk
  • Ferry Building - 23-min walk
  • Painted Ladies - 33-min walk
  • Golden Gate Park - 2.9 mi / 4.7 km
  • Alcatraz Island - 2.2 mi / 3.6 km
  • Golden Gate Bridge - 5.9 mi / 9.5 km

Getting around

  • San Francisco International Airport (SFO) 19-min drive
  • Oakland, CA (OAK-Oakland Intl.) 26-min drive
  • Concord, CA (CCR-Buchanan Field) 35-min drive
  • San Francisco Station 23-min walk
  • 22nd Street Station 4-min drive
  • Bayshore Station 9-min drive
  • Powell St & O'Farrell St Stop 2-min walk
  • Powell St & Geary Blvd Stop 4-min walk
  • Market St & 5th St Stop 5-min walk

At a glance

Hotel size

  • This hotel has 1,921 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (USD 66.12 per night)
  • On-site valet parking (USD 79.80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 160000
  • Conference space size (meters) - 14864
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 3
  • Year Built – 1964
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Ukrainian
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Bath with shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Urban Tavern – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Herb N Kitchen – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Cityscape Bar and Lounge – This rooftop bar only serves light fare. Open daily.

Lobby Bar – On-site lobby lounge. Open daily.

Small print

Also known as

  • Hilton San Francisco Union Square Hotel
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • Hilton San Francisco Union Square
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton Francisco Union Square
  • Hilton San Francisco Union Square Hotel
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs USD 66.12 per night

Valet parking costs USD 79.80 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Full breakfast is offered for an extra charge of USD 48.66 for adults and USD 18.72 for children (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

Policies

This property offers WiFi in the lobby area only.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton San Francisco Union Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 14 April 2020 to 23 May 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 66.12 per night. Valet parking costs USD 79.80 per night. Electric car charging is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 34 kg per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 3 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 on-site restaurants, featuring American cuisine. Nearby restaurants include Tad's Steaks (3-min walk), Infusion Lounge (3-min walk) and Zingari (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Hilton San Francisco Union Square has 3 bars and an outdoor pool, as well as a 24-hour health club and access to a nearby health club.
8.0.Very good.
  • 10.0.Exceptional

    Hilton Union Square. Brilliant

    Amazing hotel and staff went out of their way to make our stay memorable. Highly recommend this hotel. Great location and Cityscape bar fantastic.

    Pamela, 4 night family trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location Very dated, needs an overhaul and new carpets

    1 night trip, Dec 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    excellent check in...very spacious rooms..views all over the skyline of san Francisco..only drawback no mini-bar..there is a fridge but its empty

    4 night trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location staff plenty of restaurants and shops nearby

    3 night trip, Oct 4, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel was lovely but the pool was closed and we did not get the room that we thought we had booked. Also the room above us kept us awake all night, it sounded like they were breaking things. However the Urban Tavern restaurant was amazing and the food was really nice. The front desk was extremely slow and the guys doing the bag hold facility were very rude and not very friendly.

    2 night trip, Oct 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    great stay

    Really comfy modern room. Huge hotel but relatively no noise from other rooms. Easy check in and out. Good location for San Francisco sight seeing. Easy access to public transport.

    Amber, 2 night trip, Sep 1, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Poor room allocation

    Queued to check in. Room disappointing. Dark poor outlook and requested two queen beds which we did not have. This was important to us as we have two grown up children sharing. Toilet very noisy when flushed and air conditioning either too hot or too cold. Lobby facilities good and good location.

    simon, 3 night family trip, Aug 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Housekeeping excellent Room security very inadequate. We were given keys to our room on check in, but when we got there, someone else was in there. Had to drag the 6 cases to another room when we were given another room. No apology or reassurance that the same scenario couldn't happen again, which put my wife on edge the whole week....

    6 night family trip, Aug 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    Great hotel, very central. Excellent check-in, receptionist did her best to get us the best room available with "view of the bridge" - which we would have done if it wasn't so misty! Great Cityscape bar that, in experience, was very reasonably priced. We initially picked the Hilton for convenience as it had an Avis desk to facilitate a car drop-off, but we're glad we stayed!

    DONNA, 2 night trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice hotel

    A very nice hotel, typical Hilton standards. Good central location to explore the city - close to buses and cable cars. Friendly staff. We didn't use the pool as the weather was cool, but looks good if the weather is warmer. Room was spacious and very clean and relatively new decor and fittings etc. At the time of our stay, breakfast at nearby Starbucks (1 min walk) and Denny's (7 min walk) are cheaper than hotel full breakfast or lobby cafe if you want to save a few quid, although San Fran is generally more expensive at present than other parts of California and USA.

    Ian, 4 night romance trip, May 23, 2019

    Verified Hotels.com guest review

See all 1,841 reviews