The Capital Hilton

Great location, clean with good service, dissapointed with bar opening times and problem with billing after l checked out ( 3 x charged) but resolved quickly.

No hairdryer in room. However, there was a hairdryer bag.

Great stay in a great hotel. Terrible service from hotels.com. Messed up our booking.

Stayed at the Capital for a weekend on 5/6 th Oct. first impressions were excellent, counter staff were very welcoming and hotel foyer is grand with a nice lively atmosphere. Our room was large with a walk in shower. It was very clean and the bed exceptionally comfortable. My only criticism is that it’s a bit dated, that doesn’t detract from the comfort though. The location is superb, two blocks from the White House which makes walking there and to al, the museums/memorials easy enough. Alll in all great value for money clean and comfortable hotel in a great location.

A very disappointing stay. We paid for an executive room which comes with the convenience of having the executive lounge, but were told at check in the lounge was shut. This meant all the extras which should have been included, and having somewhere to sit and relax, was not available despite paying for this. Apparently the lounge is closed at weekends, but the hotel is happy to charge customers for this whether it is open or shut and then will tell you that they don't charge extra - it is the room you are paying for. Very frustrating and a real disappointment when you have been looking forwards to your stay. We did contact Hilton after our stay but they were disinterested. Not what we have come to expect from the usually very helpful Hilton Brand. Location wise, it was great, a stones throw from The White House and everywhere is walk-able if you like walking. The hotel is looking a little tired but was generally clean and some of the staff were wonderful. We unfortunately have been left with a bitter taste due to the attitude of the managers towards our booking and the aftercare being non existent.