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All properties in Toronto, Ontario, Canada
1 room, 2 adults

The Westin Harbour Castle, Toronto

4-star4 stars
1 Harbour Sq, Toronto, ON, M5J1A6, Canada

4-star hotel with indoor pool, connected to the convention centre, near Scotiabank Arena
  • Free WiFi in the lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The lady staff at night shift was so rude. She was not suitable for being in a…Dec 9, 2019
  • The best thing about the hotel is the amazing view onto Lake Ontario, just spectacular…Oct 21, 2019

The Westin Harbour Castle, Toronto

from £126
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Lake View
  • Room, 2 Double Beds, Non Smoking, Lake View
  • Room, 1 King Bed, Lake View, Corner
  • Room, 1 King Bed, Non Smoking, Lake View

What’s around The Westin Harbour Castle, Toronto

Landmarks

  • In Downtown Toronto
  • Scotiabank Arena - 7-min walk
  • Hockey Hall of Fame - 9-min walk
  • Ripley's Aquarium of Canada - 13-min walk
  • CN Tower - 15-min walk
  • Rogers Centre - 15-min walk
  • Toronto Eaton Centre - 20-min walk
  • Royal Ontario Museum - 44-min walk

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) 21-min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) 6-min drive
  • Union Station 10-min walk
  • Exhibition Station 6-min drive
  • Bloor Station 9-min drive
  • Queens Quay Ferry Docks Terminal Stop 2-min walk
  • Queens Quay West at Harbourfront Centre Stop 6-min walk
  • Queens Quay West at Rees St Stop 11-min walk

At a glance

Key facts

Hotel size

  • This hotel has 977 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • Pets stay free

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 32
  • Conference space
  • Conference space size (feet) - 70000
  • Conference space size (meters) - 2322
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1975
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Wheelchair-width doorways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Mizzen – This restaurant specialises in international cuisine and only serves breakfast.A children's menu is available.

The Chartroom Lounge – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Savoury – This fine-dining restaurant specialises in international cuisine. Reservations are required. Open selected days.

Toula – This restaurant only serves dinner. A children's menu is available. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The Westin Harbour Castle, Toronto’s small print

Also known as

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Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

  • Pool access available from 5:00 AM to 11:00 PM
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: CAD 300 per night

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 100

    Refrigerators are available for CAD 30 per night

    Rollaway beds are available for CAD 35.0 per day

    Buffet breakfast is offered for an extra charge of CAD 29 per person (approximately)

    WiFi is available in guestrooms for CAD 16.00 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Harbour Castle, Toronto

    • Does The Westin Harbour Castle, Toronto offer free cancellation for a full refund?
      Yes, The Westin Harbour Castle, Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at The Westin Harbour Castle, Toronto?
      Yes, there's free self parking.
    • Is there a pool at The Westin Harbour Castle, Toronto?
      Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
    • Are pets allowed at The Westin Harbour Castle, Toronto?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 18 kg per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at The Westin Harbour Castle, Toronto?
      You can check in from 3 PM to midnight. Check-out time is noon. Late check-out is available for a charge of CAD 100 (subject to availability).
    • Are there restaurants at or near The Westin Harbour Castle, Toronto?
      Yes, there are 3 on-site restaurants.
    • What is there to do near The Westin Harbour Castle, Toronto?
      Recommended spots to visit include Scotiabank Arena (7-min walk) and Hockey Hall of Fame (9-min walk), along with Ripley's Aquarium of Canada (13-min walk) and CN Tower (15-min walk).

    Recent reviews

    Fabulous 8.8 From 2,692 reviews

    Exceptional 10.0
    Harbour front a beautiful area to stay in
    This was my third stay in the hotel. I love the vibe of the harbour area. Staffs are very friendly. Will stay here again
    Mahbuba, gb2 night family trip
    Very good 8.0
    Dated grandeur but Good, solid option.
    Staff were all excellent, but room was very tired and in clear need of renovation. Overall a very solid hotel, and quiet and comfortable while possessing an excellent location right on the harbour.
    gb1 night business trip
    Very good 8.0
    Great views, good location
    Excellent views from spacious room, welcoming check in. Well located for harbour front - restaurants, ferries, activities. Walking distance to cn tower, aquarium, food market, baseball, hockey museum. Rooms starting to date decor wise, coffee machine could be better - no good for tea and coffee not a patch on a nespresso type machine. Pool and jacuzzi area functional but more could be made of the area/view.
    Emma, gb4 night romance trip
    Very good 8.0
    A room with a view
    Better signage required when arriving by car - construction work around does not help! Check-in and allocated room great. Wonderful views from quiet room 3119, comfortable bed and pillows. Only real complaint is the lack of a hotel guest services book in the room. Good breakfast and helpful staff at front desk who were pleasant every time.
    gb2 night romance trip
    Very good 8.0
    A pleasant short stay
    A great location for a short visit to Toronto. A good quality hotel which provided a pleasant stay for a few days. Two moans however, our room wasn’t serviced until around 5.00pm two days running and the Toula Resturant was a disappointment. It looked very tired and the wine was very over priced.
    Mark, gb4 night romance trip
    Exceptional 10.0
    Great views & hotel with easy walking distance to every central tourist attractions. A little out of the way though for meals when out of season as right on the lake.
    gbRomance trip
    Good 6.0
    This hotel needs an update .
    gbOther trip
    Exceptional 10.0
    Great stay
    Fantastic location, great service, beautiful hotel
    LeAnna, gb1 night romance trip
    Very good 8.0
    Improvement needed
    Having stayed here last year, I was a bit dissapointed to see standards had slipped. Room (3113) looking well used, not up to normal Westin standard. Room WiFi constantly dropping out. Tv connections also intermittent. Concierge (Sunday 19.11.2017) not as helpful as I expected at such a hotel. Overall think it needs review and upgrade of current standards. More attention to detail required.
    Derek, gb3 night trip
    Very good 8.0
    Would stay again
    Everything was nice. But the room was fairly hot. The hallways too. The air conditioner worked but it was slow and very loud and noisy. Would stay again in a different room for sure if the air conditioner worked. Nice view and nice employees
    Adam, ca1 night trip

    The Westin Harbour Castle, Toronto

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