Guests
All properties in Saint John, New Brunswick, Canada

Hilton Saint John

Luxury Saint John hotel with 1 indoor pools, connected to the convention centre

  • Free WiFi in the lobby
From
£70

Image gallery

  • Suite, One Queen Bed, Club Floor - Guest Room
  • Suite, One Queen Bed, Club Floor - Guest Room
  • Pool
  • One Queen Bed Club Floor - Living Area
  • Suite, One Queen Bed, Club Floor - Guest Room
Suite, One Queen Bed, Club Floor - Guest Room. Image 1 of 67.
1 / 67Suite, One Queen Bed, Club Floor - Guest Room
1 Market Sq, Saint John, E2L4Z6, NB, Canada
8.0.Very good.
  • Very nice and safe area. Very very close to the nice and good restaurants in Saint John.…

    Nov 12, 2021

  • We were staying in Saint John to go to Imperial Theater. It was close and we could walk.

    Nov 10, 2021

See all 426 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 197 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Fitness centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • On the boardwalk
  • New Brunswick Museum - 3-minute walk
  • Market Square - 3-minute walk
  • Saint John Police Museum - 4-minute walk
  • Saint John Coast Guard Base Lighthouse - 5-minute walk
  • Harbour Station - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, One King Bed, Club Floor
  • One King Bed, Club Floor
  • Suite, One Queen Bed, Club Floor
  • Room, 1 King Bed, Harbour View
  • 1 KING BED JUNIOR SUITE
  • Room, 2 Queen Beds, City View (Downtown View)
  • 2 QUEEN BEDS HARBOUR VIEW
  • 1 KING BED DOWNTOWN VIEW
  • Two Queen Beds, Club Floor
  • 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Royal Suite
  • One Queen Bed Club Floor
  • Room, 1 Queen Bed, Harbour View

What’s around

Landmarks

  • On the boardwalk
  • New Brunswick Museum - 3-minute walk
  • Market Square - 3-minute walk
  • Saint John Police Museum - 4-minute walk
  • Saint John Coast Guard Base Lighthouse - 5-minute walk
  • Harbour Station - 6-minute walk
  • Saint John Arts Centre - 7-minute walk
  • Loyalist House - 7-minute walk
  • King's Square - 7-minute walk
  • Saint John City Market - 7-minute walk
  • Saint John Imperial Theatre - 8-minute walk

Getting around

  • Saint John, NB (YSJ) 18-min drive
map
See on map
1 Market Sq, Saint John, E2L4Z6, NB, Canada

At a glance

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Up to 75 lbs
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Sauna

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17286
  • Conference space size (meters) - 1556
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Year Built – 1984
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

York Bistro Pub – This pub serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CAD 6.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for CAD 6.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of CAD 17 per person (approximately)
  • Late checkout can be arranged for an extra charge of CAD 75 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for CAD 20.0 per night

PetsPay at property

  • Pet deposit: CAD 50.00 per stay

ParkingPay at property

  • Self-parking costs CAD 20 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

Also known as

  • Hilton Saint John Hotel
  • Hilton Saint John
  • Hilton Saint John New Brunswick
  • Hilton Hotel Saint John
  • Saint John Hilton
  • Hilton Saint John Hotel Saint John
  • Hilton Saint John Hotel
  • Hilton Saint John Saint John
  • Hilton Saint John Hotel Saint John

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Saint John does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs CAD 20 per night.
  • Yes, there's an indoor pool.
  • Yes, pets stay free, with a maximum weight of 34 kg per pet. A deposit of CAD 50.00 per stay is required. Food and water bowls are available.
  • You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of CAD 75 (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, York Bistro Pub offers al fresco dining. Nearby restaurants include East Coast Bistro (4-min walk), Gahan House Port City (4-min walk) and Gahan House Port City (4-min walk).
  • Hilton Saint John has an indoor pool and a sauna, as well as a fitness centre.
8.0.Very good.
  • 10.0.Exceptional

    Down for a family event, it's like a second home for us.

    Martin, 3 night family trip, Oct 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    I was quite disappointed with our stay at Hilton Saint John. Room was basic, nothing special. Hot water for washing hands/shower tool at least 10 minutes to heat up. Parking was not included in room rate, no included breakfast. We stayed on 6th floor but the ice machine was broke, so were the machines on ,7,8,9. Had to go to 10th floor for ice. Wanted a decent coffee the next morning so went to restaurant on site, paid $4 for a tiny crappy coffee. I woud not stay here again

    Tanya, 1 night trip with friends, Oct 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent service!

    Excellent customer service by management for all the concerns we presented. Ready for a refresh.

    RANDY, 3 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Friendly, safe and filled with things to do within walking distace.

    Janet, 1 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, great hotel and very friendly staff. Can't go wrong here.

    Thomas, 3 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Right on the harbor

    Nice hotel. Close to the freeway so easy access. Parking was across the street and pricey. Close access to many restaurants. Nice view of the harbor.

    Catherine, 1 night business trip, Oct 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    This hotel is old and worn. Expensive for quality

    Cathy, 1 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Dirty filthy motel feel

    Terrible hotel never inmagine a Hilton could be in those conditions it should be a motel not a hotel dirty filthy uncomfortable evrything was disgusting dirty specially the rooms

    Yanet, 2 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    We were disappointed with our stay in St. John (many businesses are closed) as well as this hotel. It is definitely not up to the standard of a Hilton, and absolutely not a 4 and a half star hotel. When we checked in, we arrived in a room where the chair cushion was torn, the shower-bath enclosure was blackened... Fortunately the staff at the front desk understood our dissatisfaction and changed our room. It was a little better, but it is definitely an old hotel that needs maintenance. The wallpaper on the walls was peeling, the vents on the ceiling and walls remained open, and the room was dusty.

    Isabelle, 2 night trip with friends, Sep 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet and restful stay

    The location was excellent as we were on a road trip. The view of the sunset was exceptional since we had a water view. The room was quiet and the bed was very comfortable. We didn’t get to stay long enjoy to enjoy all the facilities.

    Vickie, 1 night trip, Sep 10, 2021

    Verified Hotels.com guest review

See all 426 reviews