Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Brussels, Brussels-Capital Region, Belgium
1 room, 2 adults

The Hotel

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
38 Boulevard de Waterloo, Brussels, 1000, Belgium

Luxury hotel with spa, near Egmont Palace
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Service
Fantastic service
Value
Fairly good value for money

The Hotel

from £152
  • Deluxe Room, City View
  • Panoramic Suite
  • Superior Double Room
  • Superior Vista Room
  • Deluxe Room, Corner
  • Superior Twin Room
  • Grand Suite, 1 Bedroom, 2 Bathrooms, City View

What’s around The Hotel

Landmarks

  • In Upper Town
  • Place du Grand Sablon - 7-min walk
  • Egmont Palace - 4-min walk
  • Place du Petit Sablon - 6-min walk
  • Law Courts of Brussels - 6-min walk
  • Church of Our Blessed Lady of the Sablon - 6-min walk

Getting around

  • Brussels (BRU-Brussels - National) 28-min drive
  • Antwerp (ANR-Antwerp Intl.) 35-min drive
  • Charleroi (CRL-Brussels South Charleroi) 36-min drive
  • Brussels-Chapel Station 11-min walk
  • Central Station 15-min walk
  • Brussels-Luxembourg Station 16-min walk
  • Louise-Louiza Station 2-min walk
  • Poelaert Tram Stop 5-min walk
  • Petit Sablon Tram Stop 6-min walk

At a glance

Key facts

Hotel size

  • This hotel has 420 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 22 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1969
  • Lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Urban Spa has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Restaurant – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Hotel’s small print

Also known as

  • The Hotel Hotel
  • The Hotel Brussels
  • The Hotel Hotel Brussels
  • The Hotel Hotel Brussels

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 15

Self-parking costs EUR 35 per day

Rollaway beds are available for EUR 30.0 per night

Full breakfast is offered for an extra charge of EUR 27 for adults and EUR 27 for children (approximately)

Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hotel

  • Are pets allowed at The Hotel?
    Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of EUR 30 per pet, per night.
  • Is parking offered at The Hotel?
    Yes. Self-parking costs EUR 35 per day.
  • What are the check-in and check-out times at The Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
  • What is there to do near The Hotel?
    Recommended spots to visit include Egmont Palace (4-min walk) and Place du Petit Sablon (6-min walk), along with Law Courts of Brussels (6-min walk) and Church of Our Blessed Lady of the Sablon (6-min walk).
  • Are there restaurants at or near The Hotel?
    Yes, there's an on-site restaurant. Nearby restaurants include Brussels Beer Project (2.5 mi).

Recent reviews

Fabulous 8.8 From 941 reviews

Exceptional 10.0
The Hotel Brussels
We stayed at The Hotel for 3 nights, it is a beautiful hotel, rooms are modern and clean and the view is amazing. The blinds are controlled by a button and we slept so well as it’s black out, the tv is interactive for room service/bill etc.In deluxe rooms we made use of the free mini bar with soft drinks and alcohol in as well as the lounge for additional drinks and snacks. The breakfast was great, a lot of options and all fresh.
Charlie, gb3 night trip
Exceptional 10.0
Friendly and helpful staff.
Richard, gb2 night trip
Exceptional 10.0
Possible Early Check-in
Friendly stafff and was able to check-in upon my arrival before 8am.
gb1 night trip
Very good 8.0
Below expectation.
A hotel of this level ... I asked room service for fresh fruits . They said they didn’t have any. Ran out ? No, we only have canned or fruit salad ! At 3 pm!!! Came back to room at 2.30 Pm, room still not made 3 days in a row. Asked for service... they interrupted my business vdo call, asked them to please stop and come back in half an hour; no, they continued to disturb my vdo call!!! I had to almost push him out “please leave now”.
PORNSWAN, gb7 night trip with friends
Very good 8.0
Long weekend break
Lovely hotel, good location and food was fab. Room was very comfortable but lay out a bit odd....walk into the shower area which is on full show to sleeping and rest area. Had some noise from night club next door at street level but overall a great stay and would definitely go again.
Tim, gb3 night trip
Exceptional 10.0
excellent hotel
Tatiana, gb2 night family trip
Exceptional 10.0
Good location. Wonderful staff.
Robin, gb1 night business trip
Very good 8.0
The room was clean and nice. The lobby smelt when we entered.
Ameeta, gb1 night romance trip
Very good 8.0
HOTEL IS NICE, PILLOWS WERE A BUT LUMPY
Chintan, gb3 night romance trip
Poor 2.0
Horrible
Liked the hotel at first but the staff can be unbelievably rude. Never quite come across someone like the night manager wafaa. I’ve spent over thousands at the hotel only to be left with a horrible opinion of them.
gb1 night business trip

The Hotel

Is the description of this property not correct? Tell us