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The Pier Hotel

Photo gallery for The Pier Hotel

Reception
On the beach
View from room
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Pier Hotel

The Pier Hotel

3.5 star property
Eastbourne City Centre beachfront hotel with restaurant, bar/lounge

8.0/10 Very good

142 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
  • 24/7 front desk
Map
4 Grand Parade, Eastbourne, England, BN21 3EH

Room options

About this area

What's nearby

  • In Eastbourne City Centre

Getting around

  • Pevensey and Westham Station - 7 min drive
  • Pevensey Bay Station - 7 min drive
  • Eastbourne Station - 12 min walk

Restaurants

  • Gianni's Italian Restaurant - 2 min walk
  • Madeira Way Restaurant - 2 min walk
  • Mr. Hau's Oriental Express - 3 min walk
  • Chan's Dimsum - 3 min walk
  • Charlie Brown's Diner - 3 min walk

About this property

The Pier Hotel

Situated by the ocean, The Pier Hotel is a great choice for a stay in Eastbourne. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can visit The Pier Grill, which serves breakfast and dinner. Fellow travellers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in hours are 2-8 PM. Late check-in hours are 8-11 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (GBP 1.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • On the beach
  • Concerts/live shows

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • 10 steps to reach property

Languages

  • English

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Pier Grill – This restaurant serves breakfast and dinner.
The Coffee Lounge – On-site coffee shop. Open daily.
The Emerald Bar – On-site sports bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)

Renovations and closures

The property is closed between 11 January and 3 March.

Parking

  • Parking is available nearby and costs GBP 1.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 2 steps to the lift.

Also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Is The Pier Hotel currently open?
The property is closed between 11 January and 3 March.
Does The Pier Hotel offer free cancellation for a full refund?
Yes, The Pier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Pier Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Pier Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Pier Hotel?
Sorry, there's no on-site parking at The Pier Hotel.
What are the check-in and check-out times at The Pier Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Pier Hotel?
Yes, there's an on-site restaurant, The Pier Grill. Nearby restaurants include Yoku Sushi (3-min walk), Seafront Tandoori (3-min walk) and La Parisienne Bistro (3-min walk).
What's the area around The Pier Hotel like?
The Pier Hotel is a short 1-minute walk from Eastbourne Pier and 5 minutes' walk from Eastbourne Bandstand. Travellers say that the hotel is in a great location.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Anna-Marie, 1-night trip
Verified Hotels.com guest review

6/10 Good

We went in the middle of winter just after Christmas! We were pleased with our room however, it was u comfortably hot in the room. We also found that there weren’t okay plug sockets in the family room and the above the bed light did not work.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jade, 2-night trip
Verified Hotels.com guest review

8/10 Very good

john, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sasikarn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Went for 1 night good location High street a short walk.
Leonard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend couples deserved break🤗
noel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
The room I had was extremely small. The bathroom in particular was tiny (you could barely turnaround and the basin was more like a small bowl). The bed was reasonably comfortable. Limited channels on the TV. Needs upgrading. Overall, pretty spartan .
John, 1-night trip
Verified Hotels.com guest review