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All properties in McAllen, Texas, United States of America

DoubleTree Suites by Hilton Hotel McAllen

4-star hotel in McAllen with indoor pool and restaurant

  • Free WiFi and free parking
From
£88

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  • DoubleTree Suites by Hilton Hotel McAllen
  • DoubleTree Suites by Hilton Hotel McAllen
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DoubleTree Suites by Hilton Hotel McAllen. Image 1 of 46.
1 / 46DoubleTree Suites by Hilton Hotel McAllen
1800 S 2nd St, McAllen, 78503, TX, United States of America
8.6.Fabulous.
  • This hotel is great. Was greeted with a warm cookie at check in. The Service was good.

    Oct 10, 2021

  • Such a great hotel! Loved the hospitality and how nice everyone is! Thank you for…

    Sep 25, 2021

See all 514 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Quiet
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 262 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Fridge
  • Private bathroom
  • Separate dining area

What’s around

  • Rio Grande Regional Hospital - 1-minute walk
  • McAllen Medical Center - 4-minute walk
  • La Plaza Mall - 17-minute walk
  • Fireman's Park - 26-minute walk
  • Quinta Mazatlan - 29-minute walk
  • Chase Texas Tower - 31-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed with Sofa bed
  • Suite, Multiple Beds
  • Suite, 2 Double Beds (Conference Table)
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Conference Table)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)

What’s around

Landmarks

  • Rio Grande Regional Hospital - 1-minute walk
  • McAllen Medical Center - 4-minute walk
  • La Plaza Mall - 17-minute walk
  • Fireman's Park - 26-minute walk
  • Quinta Mazatlan - 29-minute walk
  • Chase Texas Tower - 31-minute walk
  • McAllen Heritage Center - 33-minute walk
  • 17th Street Entertainment District - 34-minute walk
  • Cine El Rey Theatre - 37-minute walk
  • McAllen Chamber of Commerce - 37-minute walk
  • Douglas Clark Sculpture Studio - 2.4 mi / 3.9 km

Getting around

  • McAllen, TX (MFE-Miller Intl.) 3-min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) 26-min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle
map
See on map
1800 S 2nd St, McAllen, 78503, TX, United States of America

At a glance

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 9:00 AM to 5:00 PM

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5760
  • Conference space size (meters) - 535
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1985
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • Video game console

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 13.00 for adults and USD 7.00 for children (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • DoubleTree Suites Hilton Hotel McAllen
  • DoubleTree Suites Hilton McAllen
  • Mcallen Embassy Suites
  • Embassy Suites Mcallen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel
  • DoubleTree Suites by Hilton Hotel McAllen McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen
  • DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, DoubleTree Suites by Hilton Hotel McAllen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 10:00 PM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Olive Garden (12-min walk), Palenque Grill (14-min walk) and The flying Walrus (2 mi).
  • Yes, a free airport shuttle is available from 9:00 AM to 5:00 PM on request.
  • Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. DoubleTree Suites by Hilton Hotel McAllen also has access to a nearby health club.
8.6.Fabulous.
  • 4.0.Fair

    Save your money

    For the price, you would think they would have modern rooms. These rooms haven’t been updated since 2005 it seems like. Furniture was rotted, small beds, bugs in the beds, and a/c wasn’t cooling well. Beautiful hotel, it’s a shame they don’t keep up with making the rooms comfortable for their guests.

    Leilani, 1 night family trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good, but dated.

    Obviously not all rooms are like this, but the room I was in was right next the staff elevator shaft. It was very loud, especially at 3am. This hotel, while nice and clean, is definitely dated.

    1 night business trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good!

    1 night family trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel!

    Such an amazing experience! We loved it and hope to comeback for another time! Thank you for everything!

    1 night trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mighty McAllen Doubles Up

    Doubletree is always a great choice. Prices are very fair for the classy style hotel. The courtyard was amazing and so was the pool. McAllen is the place to stay in the valley.

    Jeffrwy, 1 night business trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay.

    Stayes there for 9 days, house keepers respect privacy. House keepers kept it clean and were hard workers even while understaffed. The ladies in the front were nice and accommodating. Will definitely stay here again.

    Monica, 6 night trip, Aug 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Think before you stay at double tree

    You can hear the outside noises. Even worse when hotel is between two hospitals. The indoor hotel music needs to be lowered. They need to update the rooms saw cracks on the wall, bathrooms are too small. And it smelled old. The showers needs more racks to put soap,and shampoo Etc.

    3 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nanny's big house.

    I'm a nanny and I take the two little girls i care for often. Everyone, receptionist, restaurant etc. Are very helpful, friendly and patient with my little ones. I will go as often as I can the girls call it Nanny's big house.

    Sylvia, 2 night business trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great weekend experience w friends & family, stayed two nights for a wedding reception. Front desk and hotel staff are very friendly, hotel is very clean & safe. Highly recommended 👌 👍

    adrianna, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Our stay we real good. We are Return customer to this hotel and have alwYs been satisfied with the rooms and especially the service. Our stay this time was good but unfortunately the bedroom was a little too warm. We adjusted the thermostat wich cooled the rest of the room but not the bedroom. It was no big deal but could have been a little more comfortable. We will continue to stay here.

    Gilbert, 1 night trip, Jul 3, 2021

    Verified Hotels.com guest review

See all 514 reviews