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El Cozumeleno Beach Resort All Inclusive, Cozumel

3.5 stars3.5 stars
Playa Santa Pilar Km 4.5CozumelQROO77600Mexico, 0203 027 9779
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Good3.6 / 5
Beach
Beautiful beach
Value for money
Best value for money
Food
Food is all right
Wellness Area
Wellness & sports facilities could be improved
599See all 599 Hotels.com reviews
From 5,529 reviewsTripAdvisor Traveller Rating

El Cozumeleno Beach Resort All Inclusive, Cozumel

Hotel Info: 020 3027 9803

from £105
  • Garden View
  • Deluxe Room, Balcony, Oceanfront
  • All inclusive
  • Run of the House
  • Sky Ocean View
  • Basic Room
  • Hotel Day Pass (from 9am to 5pm) / Accommodation is not included
  • Ocean View with Private Balcony
  • Athletes Ocean View Room - Bike Service, Race Special Perks only for Registered Events

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Free children's club (ages 5-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • El Cozumeleno Beach Resort All Inclusive
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive

Policies

Reservations are required for golf tee times and massage services, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 3 restaurants
  • 4 bars/lounges
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 5
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Beach sun loungers
  • Children's pool
  • Beach towels
  • Swim-up bar
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

Not included

  • Golf green fees
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Off-site tours

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Cycling
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 5 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Spa tub
  • Fitness classes on site
  • Miniature golf on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

El Cozumeleno Beach Resort All Inclusive, Cozumel’s small print

Also known as

  • El Cozumeleno Beach Resort All Inclusive
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive

Policies

Reservations are required for golf tee times and massage services, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 599 reviews

El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
All ingredients to be a 5 star !!
Beautiful setting and amazing views of the ocean and the pool area from balcony. Food and service very good in la veranda restaurant and very accommodating for dietary requirements. Breakfast and lunches were v good in main restaurant but evening meal selection could be improved. The waiting and bar staff make this place - so friendly and helpful - Jorge and Angel our waiters really looked after our family each day and provided excellent service. The waiters in the restaurant added special touches too (local dessert speciality and liquor coffee) which made for memorable evenings. - main restaurant has nets to keep out birds which are totally inadequate as place was full of birds in areas where food is made and staff made no effort to remove them. Birds could also lift up the nets which were meant to keep them out and simply walked in the door! - loads of mosquitos in main restaurant on an eve. Nets should be replaced with proper mosquito nets - wifi should be available throughout hotel - rooms spacious but tired and beds v uncomfortable. -
14 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Fantastic location
Hotel staff very friendly and helpful. The location is fabulous, great for swimming and cycling as we were there for the Triathlon world championships. The hotel rooms are a little tired and probably need a little refurbishment but the amount of time we spent in the room made this of little importance. I would stay here again.
9 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Location, Location, Location
The room was very average, along with the buffet food. Staff was helpful and polite and the location is great. It's like a all inclusive Howard Johnsons.
1 night romance trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Not a luxury hotel, but good beach front hotel.
First day was a little rocky due to water being turned off and no shower was possible; sometimes we had cold water but no hot. That was resolved by day 2. Some of the wait staff were pretty grumpy but others really worked hard to make it up. I found that a tip would turn the attitude around quicker than anything. Most of the meals were pretty good. The "theme night" buffet meals were not good at all. The pillows and linens could really use an upgrade. I practically had to arm wrestle the sweet housekeeper for another hand towel and was told that only 1 per room was allowed, even though we had 3 adults in our room. They don't provide wash cloths either. The beach and pool are awesome. View from our balcony was lovely.This was a reasonable hotel for the money - definitely not a luxury hotel. My 25 year old son loved it.
4 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Good stay
Good stay my 4th time in 7 years getting a little worn the AC doesn't work and the adult pool had kids, too many people save chairs on the beach and barely use them need more chairs, power was out 5 hours overall service was good as always and clean
4 night romance trip

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El Cozumeleno Beach Resort All Inclusive, Cozumel

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