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El Cozumeleno Beach Resort All Inclusive, Cozumel

3.5 stars3.5 stars
Playa Santa Pilar Km 4.5CozumelQROO77600Mexico
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Beach
Beautiful beach
Food
Food is all right
595See all 595 Hotels.com reviews
From 5,340 reviewsTripAdvisor Traveller Rating

El Cozumeleno Beach Resort All Inclusive, Cozumel

from £988
  • Garden View
  • Deluxe Room, Balcony, Oceanfront
  • All inclusive
  • Sky Ocean View
  • Hotel Day Pass (from 9am to 5pm) / Accommodation is not included
  • Ocean View with Private Balcony
  • Athletes Ocean View Room - Bike Service, Race Special Perks only for Registered Events

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 5-12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • El Cozumeleno Beach Resort All Inclusive
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive

Policies

Reservations are required for golf tee times and massage services, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • 3 restaurants
  • 4 bars/lounges
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 5
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Beach sun loungers
  • Children's pool
  • Beach towels
  • Swim-up bar
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Cycling
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 5 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Off-site tours

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include sports massages and manicures and pedicures.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Spa tub
  • Fitness classes on site
  • Miniature golf on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

El Cozumeleno Beach Resort All Inclusive, Cozumel’s small print

Also known as

  • El Cozumeleno Beach Resort All Inclusive
  • El Cozumeleno Beach
  • El Cozumeleno Beach Resort
  • El Cozumeleno Beach Resort All Inclusive
  • El Resort All Inclusive

Policies

Reservations are required for golf tee times and massage services, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 595 reviews

El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
All ingredients to be a 5 star !!
Beautiful setting and amazing views of the ocean and the pool area from balcony. Food and service very good in la veranda restaurant and very accommodating for dietary requirements. Breakfast and lunches were v good in main restaurant but evening meal selection could be improved. The waiting and bar staff make this place - so friendly and helpful - Jorge and Angel our waiters really looked after our family each day and provided excellent service. The waiters in the restaurant added special touches too (local dessert speciality and liquor coffee) which made for memorable evenings. - main restaurant has nets to keep out birds which are totally inadequate as place was full of birds in areas where food is made and staff made no effort to remove them. Birds could also lift up the nets which were meant to keep them out and simply walked in the door! - loads of mosquitos in main restaurant on an eve. Nets should be replaced with proper mosquito nets - wifi should be available throughout hotel - rooms spacious but tired and beds v uncomfortable. -
14 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Fantastic location
Hotel staff very friendly and helpful. The location is fabulous, great for swimming and cycling as we were there for the Triathlon world championships. The hotel rooms are a little tired and probably need a little refurbishment but the amount of time we spent in the room made this of little importance. I would stay here again.
9 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Fair2.0 / 5
Not as advertised.
Our whole room was damp the whole time. Beds were twins not queens. Front desk was rude and there was never a manager present. They only give one small bottle of water for the room per day even if there are 4 people. I will never go back here. Most of the people I talked to agreed.
7 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Excellent4.0 / 5
Best vacation for the price.
We planned a trip to Cozumel at prime time during Christmas holidays. Our son will be deployed next year at this time so we wanted to do something big without paying a crazy amount. Lots of research and we decided on el coz. It was about 1/2 the cost of some name brands, and when you times that savings by 3 rooms for our young adult children it really adds up. We have stayed at the fancier places before, but lower cost at el coz was so much more bang for our $. The survice was outstanding . The reef just off shore was some of the best snorkeling I've done and lots of activities. I'd go again.
5 night family trip
El Cozumeleno Beach Resort All Inclusive, Cozumel
Good3.0 / 5
Rooms need to be maintained better, beds on bad shape horrible pillows,mattress need to be replaced.the food was good and the service was great,the whole area very clean.
1 night romance trip

See all reviews

El Cozumeleno Beach Resort All Inclusive, Cozumel

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