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Metropole Urban Hotel

4.0 star property
Hotel with restaurant, near Morosini Fountain

Choose dates to view prices

In the heart of Heraklion, Metropole Urban Hotel offers a warm welcome with its coffee shop and bar. Unwind in your room with WiFi or take advantage of luggage storage, then enjoy local flavors at the restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is £47
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room with City View

View from room

Standard Room with City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • City view
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite with Outdoor Jetted Tub and Side Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, City View

Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed - single
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
Agia Aikaterini Square, Heraklion, 71201

What's nearby

  • Heraklion Loggia - 3 min walk - 0.3 km
  • Morosini Fountain - 3 min walk - 0.3 km
  • Historical Museum of Crete - 5 min walk - 0.5 km
  • Heraklion Archaeological Museum - 7 min walk - 0.6 km
  • Heraklion Port - 15 min walk - 1.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Dark Tales - ‬2 min walk
  • ‪Black Drop - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Παλιό Καφέ - ‬1 min walk

About this property

Metropole Urban Hotel

At Metropole Urban Hotel, you'll be within a 10-minute drive of Heraklion Port and Palace of Knossos. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 656 ft (EUR 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Lift door width (centimetres): 1100
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1101454
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Does Metropole Urban Hotel offer free cancellation for a full refund?

Yes, Metropole Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metropole Urban Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Metropole Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.

What is there to do at Metropole Urban Hotel and nearby?

Recommended spots to visit include Morosini Fountain (3-min walk) and Heraklion Loggia (5-min walk), along with Historical Museum of Crete (6-min walk) and Heraklion Archaeological Museum (8-min walk).

Are there restaurants at or near Metropole Urban Hotel?

Yes, there's an on-site restaurant.

What's the area around Metropole Urban Hotel like?

Metropole Urban Hotel is in the heart of Heraklion, a short 19-minute walk from Heraklion Port and 3 minutes' walk from Morosini Fountain. Travellers say that the hotel is in a great location.

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Reviews

Metropole Urban Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities

What guests liked

  • Breakfast was generous, convenient, and substantial with a variety of food options. (13 reviews)
  • The property's recommended restaurants and the adjacent café served good food, with the café's breakfast being a highlight. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Restaurant
Square
Shopping
Port
Food
Airport

Reviews

10/10 Exceptional

The staff was lovely and the area and location close to everything was very convenient
Tyler, 1-night trip

8/10 Very good

great location to walk to shopping, restaurants.
Doreen, 2-night trip

10/10 Exceptional

Great friendly hotel.
Prakash, 5-night trip

10/10 Exceptional

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Janice, 1-night trip

8/10 Very good

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
MIN, 2-night trip

10/10 Exceptional

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
Anthony, 5-night trip

10/10 Exceptional

the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
elizabeth, 7-night trip

10/10 Exceptional

Great location. Great staff. Great stay.
Rafael, 2-night trip

10/10 Exceptional

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.
Silvia, 2-night trip

10/10 Exceptional

Good well equipped rooms and well positioned. Great sizeable breakfast aswell.
Daniel, 3-night trip

10/10 Exceptional

Great stay

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Demi, 1-night trip

8/10 Very good

Everything was good.
James, 2-night trip

10/10 Exceptional

Very clean
Kelsey, 1-night trip

10/10 Exceptional

Awesome trip to Greece

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Jock, 2-night trip

10/10 Exceptional

Five star experience

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Sarah, 3-night trip

10/10 Exceptional

The room is clean, comfortable, the staff were helpful and friendly, great location, near restaurants and shopping areas.
ingrid, 2-night trip

10/10 Exceptional

Perfect location Amazing view Very good breakfast Friendly staff
Peter, 1-night trip

10/10 Exceptional

The staff were absolutely amazing - couldn’t do enough for us and went well beyond what we expected. Such a wonderful few days there that we will never forget.
Daniel van, 2-night trip

8/10 Very good

Good place to stay

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Mike, 5-night trip

10/10 Exceptional

Great hotel and location.
Brian, 2-night trip

10/10 Exceptional

Great place to stay

Good central hotel near everything. We have stayed several times and really enjoyed our stay so we go back! Breakfast is next door in the excellent cafe, and the variety of food is good. Highly recommended.
Ghita, 1-night trip

10/10 Exceptional

Great Stay. Will Return

Beautiful rooms and warm, welcoming attending service. Great area and very well situated in the centre of town
Konstantinos, 2-night trip

10/10 Exceptional

Nice hotel in a great location
GEORGE, 4-night trip

10/10 Exceptional

Great locale, clean efficient rooms
Aristotle, 1-night trip

8/10 Very good

Nicely situated hotel. Rooms are well appointed and a good size.The staff was very friendly and helpful. Rooms need some additional sound proofing and the breakfast was pretty average.
Stephen, 1-night trip