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1 room, 2 adults

Britannia The International Hotel London, Canary Wharf

4.5-star4.5 stars
Marsh Wall, London, England, E14 9SJ, United Kingdom

4.5-star hotel with bar/lounge, near Cutty Sark
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,995 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Fairly good value for money
WiFi
Complaints about WiFi
Service
Service is adequate

Britannia The International Hotel London, Canary Wharf

from £43
  • Standard Double Room
  • Superior Double or Twin Room
  • Standard Single Room
  • Standard Twin Room
  • Standard Double Room (without Window)
  • Suite

What’s around Britannia The International Hotel London, Canary Wharf

Landmarks

  • In Canary Wharf
  • Cutty Sark (35-minute walk)
  • Royal Observatory - 2.4 mi / 3.9 km
  • Greenwich Park - 2.7 mi / 4.4 km
  • Tower Bridge - 2.9 mi / 4.6 km
  • Tower of London - 2.8 mi / 4.4 km
  • The Gherkin - 3.4 mi / 5.4 km
  • Liverpool Street - 3.4 mi / 5.5 km

Getting around

  • London (LCY-London City) 14-min drive
  • London (LHR-Heathrow) 62-min drive
  • London (LGW-Gatwick) 73-min drive
  • London Limehouse Station 25-min walk
  • Shadwell Station 5-min drive
  • London Wapping Station 6-min drive
  • South Quay Station 5-min walk
  • Heron Quays Station 6-min walk
  • Canary Wharf Underground Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 601 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 02:00 PM
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Bar/lounge
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1990
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Special features

Dining

Jennys – This restaurant specialises in regional cuisine and serves breakfast and dinner.

Spice Indian Restaurant – This restaurant specialises in Indian cuisine and only serves dinner.

The Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Britannia The International Hotel London, Canary Wharf’s small print

Also known as

  • Britannia International Hotel London Canary Wharf
  • Britannia International Hotel
  • Britannia International London Canary Wharf
  • Britannia International
  • Britannia The International Hotel London, Canary Wharf Hotel
  • Britannia The International Hotel London, Canary Wharf London

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Facility access costs GBP 4 per person, per day. Facilities include fitness facilities, a sauna, a spa and a swimming pool.

Self-parking costs GBP 25 per day

Rollaway beds are available for GBP 25.00 per night

Pets are allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)

WiFi is available in guestrooms for GBP 7 per 24-hour period (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 6.2 From 1,950 reviews

Very good 8.0
Great room, stay spoilt by ludicrous wine price!
I paid £265 for three nights. Given how cheap that is, I wasn't expecting much! However, it was lovely to walk into a large double room, with a lovely view over the Thames and the Shard. Very unexpected and very welcome. The room was in good condition, the reception team were great, overall, an excellent stay. HOWEVER, be warned: There is something a bit dodgy about the wine list in the Italian restaurant! I popped in there one evening just to grab a drink and take it to my room. I wasn't really concentrating / listening and it wasn't til I went to sort through my receipts I discovered the glass had cost £11,60. For one glass of wine!! I went back the next day and looked in the menu and there's no mention of any class of anything ever costing that amount!! What they do is just list the small and medium prices, but NOT the large. I just scanned down the list, saw what I thought was the price for large (still a bit pricey but ok) and ordered that. I told the Restaurant manager I thought this was a bit underhand and he really didn't seem to give a monkeys. So, all I'm saying is, be careful and check the amount you're paying before you pay for anything there! Oh also, it's 2017 - there's really no excuse these days for not having free wifi in the rooms!
Dan, gb3 night business trip
Poor 2.0
I only booked for the swimming sauna and steam I checked before on website stated it had it when i arrive its been shut for over a year! Now i only booked for this reason i wanted a relaxing day but i get there to que for an hour to be asked if i want an upgrade for £20 which i paid. I get to the room tv isnt working I run a bath go to get in it and the waters gone (plug doesnt work) I call concierge ask for manager Amir Now this manager didnt only tell me to sshh and stop talking for a minute as i was explaining i was dissapiinted about the false advertising of the swimming pool he got defensive and told me not to be rude and its my fault i should of known. He then said he WAS going to move us room b4 the convo. Now im sure that in any manager position they should be respectful and understanding this Man then refused to talk to me told me he would call the police. I did not swear or shout or offend him i simply said i was disappointed i didnt get into a room untill 7 and i arrived at 1pm. Im shocked at how unprofessional and rude this Manager was
gbOther trip
Exceptional 10.0
Good all-round!
Stayed here on a Saturday night after me and my boyfriend fancied a change of scenery and to visit some of londons best attractions. Check -in was simple and we were advised we didn't have a window so our expectations were a little low. Got to the room which was on the 6th floor and to our surprise we did have a window, we just couldn't open it, which wasn't a problem as the room had air con and heating facilities. The room was actually massive, we only paid £88 (including buffet breakfast at £10 each) and we have stayed in really small hotel rooms before for almost double that price. The bathroom was big too with a shower over the bath, toilet and big sink area overlooking a mirrored wall. The hotel itself is a little outdated and the staff aren't english but neither are we :D but they were all very helpful and friendly. Hotel has a gym, swimming pool, bar and restaurant which are reasonably priced (£8 for 2 pints of lager) and the hotel smells clean and fresh. Only downside for us and the reason I've only given a 4/5 for room comfort is that there were only 2 plug sockets in the room and we needed to charge 5 separate devices but we managed. The TV also didn't work well, there was a problem with the aerial but we weren't in the room long enough for this to be a problem. Hot water, toiletries and towels provided and extra blanket. Great value for money and very close to local transport and a Tesco express nearby. Buffet breakfast was excellent, river views too.
April, gbOther trip
Poor 2.0
If a child, this hotel would be taken into care.
A hotel that patches the leatherette seating in the bar with duq tape and has rat poison behind the same seating is in a terminal condition. Instead of the lift, why not take the utterly threadbare "penthouse" stairs? Pass the battered doors on the way to your room, where you may be able to write your name in dust on the wall above the bedside lamps. Try the spa, but bring £4 per session, and £1 if you'd like a towel. Be prepared to overlook the broken towel pegs and missing locker doors. Grime above the water-line is a feature of the pool, as is the missing covers over the skimmers. You will find no steps into the jacuzzi, but an unattractive hodgepodged white plastic fascia. A number of the somewhat pretentious bas relief friezes have evidently dropped off over the years and been replaced by sheets of reflective metal. I could see no evidence whatsoever of any significant investment in recent decades. The hotel is now dwarfed by the huge skyscrapers going up immediately next door, and has all the air of an enterprise that is being run into the ground prior to demolition and redevelopment of the site.
John, gbOther trip
Poor 2.0
For your own sanity, avoid like the plague!
A 3 night midweek stay, charged £620. Made to produce photo ID (first time in 20 years of work travel). Tired room. No safe, no fridge, Wi-fi that had to be paid for (ffs). 3 power sockets, none conveniently place, only two that worked. Towels so tiny they hardly go round your waist that are genetically closer to sand paper than a nice big fluffy towel. A kettle that only worked intermittently. Only 2 working lifts in which ‘6 people max’ signs had been sellotaped over the lift’s original ‘10 people max’ sign. Not confidence inspiring. I asked for some printing, and although the lady on reception tried, she gave up telling me the computers were ‘very old’. Room service did not start until 9pm! This is far too late. On the second night I waited until 9pm, rang room service, only to be told the ovens had broken. I was then told the other restaurant closed at 9pm! At breakfast the only concern of staff with whether you had paid. No service thereafter. The coffee machine had a latte button, but made the coffee with instant, it was disgusting. The orange juice was so watered down in had become some rank form of cordial. The rooms were too hot (uncontrollably so) and the bed ruined my back, 20 years after having had back surgery and not having had a problem since. I know other hotels in Canary Wharf cost more money, but trust me, stay some else and travel in. If I can one good deed it will be a divert a traveller from this cynical money grabbing hateful hotel that could not care.
Jonathan, gbBusiness trip

Britannia The International Hotel London, Canary Wharf

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