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All properties in Boston, Massachusetts, United States of America
1 room, 2 adults

The Lenox Hotel Boston

4.5-star4.5 stars
61 Exeter Street, Boston, MA, 02116, United States of America

Luxury hotel with 3 restaurants, near Copley Place
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
WiFi
Good internet service
Vibe
Awesome vibe
Wellness Area
Wellness & sports facilities could be improved

The Lenox Hotel Boston

from £161
  • Classic Room, 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Superior Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Executive Room, Fireplace
  • Executive Room, 2 Queen Beds, Fireplace

What’s around The Lenox Hotel Boston

Landmarks

  • In Back Bay
  • Copley Place - 3-minute walk
  • Prudential Tower - 4-minute walk
  • Copley Square - 5-minute walk
  • Hynes Convention Center - 6-minute walk
  • Fenway Park - 18-minute walk
  • Northeastern University - 18-minute walk
  • Boston Common - 19-minute walk

Getting around

  • Boston, MA (BOS-Logan Intl.) 15-min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) 15-min drive
  • Norwood, MA (OWD-Norwood Memorial) 30-min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) 30-min drive
  • Beverly, MA (BVY-Beverly Municipal) 34-min drive
  • Lawrence, MA (LWM-Lawrence Municipal) 36-min drive
  • Boston-Back Bay Station 6-min walk
  • Boston Yawkey Station 24-min walk
  • Boston Ruggles Station 25-min walk
  • Copley Station 2-min walk
  • Prudential Station 6-min walk
  • Arlington Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Fitness facilities
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1900
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish
  • Thai
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Lenox Hotel Boston’s small print

Also known as

  • Lenox Hotel Boston
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston
  • Lenox Hotel
  • Lenox Boston
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston
  • Lenox Boston Hotel
  • Lenox Hotel
  • Lenox Hotel Boston

Policies

Tax ID – C0015530350

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Optional extras

Valet parking costs USD 53 per day with in/out privileges

Extended parking costs USD 53 per night

Rollaway beds are available for USD 30.00 per night

Breakfast costs between USD 20 and USD 50 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Lenox Hotel Boston

  • Does The Lenox Hotel Boston offer free cancellation for a full refund?
    Yes, The Lenox Hotel Boston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Lenox Hotel Boston?
    Yes. Valet parking costs USD 53 per day. Extended parking costs USD 53 per night.
  • Are pets allowed at The Lenox Hotel Boston?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 23 kg per pet.
  • What are the check-in and check-out times at The Lenox Hotel Boston?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Lenox Hotel Boston?
    Yes, there are 3 on-site restaurants. Nearby restaurants include Newsfeed Cafe (1-min walk), Dunkin' Donuts (1-min walk) and Luke's Lobster Back Bay (1-min walk).

Recent reviews

Exceptional 9.4 From 939 reviews

Exceptional 10.0
Perfect back bay base
Great location Friendly staff Good coffee
gb3 night family trip
Very good 8.0
Noise from delivery trucks overnight
we were upgraded from a Junior King Suite to a two-queen with fireplace room. while the room was large, it was positioned above the Service area. the noise in the early hours disrupted our sleep. from delivery trucks and trucks collecting garbage. There was also an ice-maker/filtered water dispenser outside our room and it continued to produce quantities of ice cubes throughout the night! I asked for us to be moved to our original choice of room but was told the hotel was full due to a Wedding party. otherwise, the room was well furnished, beds were comfortable, bathroom had good amenities and hotel location is great. we had visited the Lenox a few years ago and although this stay was not as enjoyable I would still book the Lenox again but would wait for my requested room to be available. i would not stay in the two-wueen-bed with fireplace room.
Maureen, gb4 night trip
Very good 8.0
Very pleasant hotel.
Great location. Very friendly staff. It would be nice if there will be a kettle in the room so we could make a cup of tea in the evening when we get back to our room.
Selina, gb1 night business trip
Very good 8.0
Good base for visiting Boston
Superb location for exploring Boston on foot or by subway. The room (Junior Suite) was well-equipped, comfortable and spacious, but some of the furnishings were a little tired. The air conditioning unit was rather noisy. The housekeeping staff were excellent. We were very disappointed with the hotel's City Table restaurant. Neither the food nor the service were up to scratch. The Solas pub, however, was much better in every respect.
Duncan, gb5 night trip
Fair 4.0
Great hardware, poor software i.e. human resource
The great historical structure and convenient location. However their human resource should be revised. The guy at the reception talks extremely fast and it was hard for me to understand what he was telling me about breakfast, wifi and deposit etc. I am based in London since 15 years and am fluent in English, imagine someone international checking in, not so fluent in English getting so confused because of him. He has to repeat this all the time, but it doesn't mean that he can do it fast like a robot. Coffee at the restaurant was a piece of shit. They need to go to Italy and learn how to make a good coffee, it's not difficult! I don't understand whey they have to keep my deposit for weeks! The door guys were just hanging out and chatting with their colleagues rather than keeping an eye out for their guests. Very unprofessional attitude. Also my keycard got declined after the first night (I had booked 3 nights there), the same guy at the reception told me there was a system error and my room was closed to getting cleared out!
Takeharu, gb3 night business trip
Very good 8.0
Old building. Needs an upgrade.
gb1 night family trip
Exceptional 10.0
Short break at the Lenox
Excellent hotel & location. Staff always helpful & friendly
Sindy, gb4 night trip
Exceptional 10.0
Great clessic hotel
Great hotel. Wonderfully helpful staff, would definitely recommend.
Magnus, gb5 night romance trip
Exceptional 10.0
A wonderful hotel
This hotel is one of the best I’ve ever stayed in. Wonderful attentive staff( the bellman was so kind), comfy rooms, beautiful Christmas decorations, thoughtful touches ( cookies and hot chocolate at night) and the most beautiful fireplace in the lobby! This was an amazing trip thanks to the hotel!
Andrew, gb4 night family trip
Exceptional 10.0
Great hotel, perfect location
Amazing hotel, great location, great staff. The only thing is we gave a buggy and they don’t have ramp access so we have to lift buggy up and down the steps everyday. Even though there are people offering help but it is quite annoying.
gb7 night family trip

The Lenox Hotel Boston

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