Choose dates to view prices

The Laila Hotel

Photo gallery for The Laila Hotel

In-room safe, individually decorated, individually furnished, desk
Panoramic Room, Sea View | In-room safe, individually decorated, individually furnished, desk
Economy Room (Basement) | In-room safe, individually decorated, individually furnished, desk
View from room
In-room safe, individually decorated, individually furnished, desk

Overview of The Laila Hotel

The Laila Hotel

Walking distance from Blue Mosque

6.4/10 Good

52 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
Map
binbirdirek mahallesi, katipsinan cami sokak no 21, Istanbul, Istanbul, 34122

Room options

About this area

What's nearby

  • In Istanbul City Center
  • Blue Mosque - 7 min walk
  • Grand Bazaar - 7 min walk
  • Hagia Sophia - 8 min walk
  • Topkapi Palace - 14 min walk
  • Galata Tower - 31 min walk
  • Sultanahmet Square - 1 min drive
  • Basilica Cistern - 31 min drive
  • Egyptian Bazaar - 21 min drive
  • Istiklal Avenue - 24 min drive
  • Taksim Square - 29 min drive

Getting around

  • Istanbul (IST) - 55 min drive
  • Sabiha Gokcen International Airport (SAW) - 64 min drive
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Cankurtaran Station - 13 min walk
  • Istanbul Kumkapi Station - 14 min walk
  • Cemberlitas Station - 4 min walk
  • Sultanahmet Station - 4 min walk
  • Beyazit Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Amedros - 3 min walk
  • Ozi Pizza and Pasta - 3 min walk
  • Sokullu - 3 min walk
  • Cozy Pub & Restaurant - 3 min walk
  • Cigdem Pastanesi - 3 min walk

About this property

The Laila Hotel

The Laila Hotel offers an airport shuttle and a great location, putting you within a short 10-minute walk of Grand Bazaar and Blue Mosque. Free perks include WiFi and wired Internet. Also, Hagia Sophia and Topkapi Palace are within a 15-minute walk. Fellow travellers like the location. The property is only a short walk to public transportation: Cemberlitas Station is 4 minutes and Sultanahmet Station is 4 minutes.

Languages

Azerbaijani, English, Italian, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Off-site parking within 66 ft (EUR 6 per day)
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Well-lit path to entrance

Languages

  • Azerbaijani
  • English
  • Italian
  • Russian
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 4 for adults and EUR 4 for children
  • Airport shuttle service is offered for an extra charge

Parking

  • Parking is available nearby and costs EUR 6 per day (66 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Laila Hotel Istanbul
Hotel The Laila Hotel Istanbul
Istanbul The Laila Hotel Hotel
The Laila Hotel Istanbul
Hotel The Laila Hotel
Laila Hotel
Laila Istanbul
Laila
The Laila Hotel Hotel
The Laila Hotel Istanbul
The Laila Hotel Hotel Istanbul

Frequently asked questions

Does The Laila Hotel offer free cancellation for a full refund?
Yes, The Laila Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Laila Hotel?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at The Laila Hotel on 6 Mar 2023 start from £37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Laila Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Laila Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Laila Hotel?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by The Laila Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Laila Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near The Laila Hotel?
Yes. Nearby restaurants include Sirevi restaurant and bistro (3-min walk), Cafe Grande (3-min walk) and Vaha Cafe & Restaurant (3-min walk).
What's the area around The Laila Hotel like?
The Laila Hotel is a short 4-minute walk from Cemberlitas Station and 7 minutes' walk from Grand Bazaar. Travellers say that this hotel is in a good location.

Reviews

6.4

Good

6.4/10

Cleanliness

6.8/10

Staff & service

6.1/10

Amenities

6.2/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Fair

Hesham Ali, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Avoid! I've traveled to nearly 50 countries and have stayed in a wide variety of hotels and hands down, this was one of the worst. Hotel staff mixed up reservations and gave our room away. As a compensation, they offered to pack a "free" breakfast for us early the next morning, as we had an early flight to catch. The breakfast was already paid for and they offered this as a compensation for their mix up. Despite having a receipt that verified a paid breakfast, staff was adamant it was not. They wound up compensating by $14USD in cash after a lot of negotiating. This was the last night on our anniversary trip and disappointing. Paid for a room w a sea view and wound up in a cramped room- bathroom door wouldn't stay open and even a quick shower flooded the bathroom floor because of poor design. Lumpy uneven bed and half used hygiene supplies were left from the guests beforehand; was the room cleaned prior to our visit? Mini fridge also did not work in the room. All in all, this was a mess of a hotel- would not recommend to anyone. The only perk is it's location and being so walkable to various sites around SultanAhmet. This was my 3rd time to Istanbul- will definitely be coming back to Turkey but never this hotel.
Elizabeth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fahio mohamed, 1-night trip
Verified Hotels.com guest review

6/10 Good

Arooj, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Stay
My stay was exceptional. The room was excellent. The staff was very helpful. The owner Mahmet was an amazing person. He went above and beyond the call of duty to assist me.
Derrick A, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a very nice place to stay.. personally I loved it.
3-night family trip
Verified Expedia guest review

2/10 Poor

It was a very bad experience and the staff not friendly and the service it was horrible and The room is dirty
25-night family trip
Verified Expedia guest review

4/10 Fair

I booked adnd paid for a standard triple room with city view three months early. Yet on my arrival, the checkin clerk did not have any booked rooms. He tried to flog a basement damp room then another double room with a wall facing the window in another building. On our rejection he then gave us an ultimatum that he had only one last room (in Laila hotel, which i had originally booked) which was a double room facing a back alley. it was a double room with a third bed shoved in to make it cramped and tiny. In no way it was like the pictures they have on site. We were tired having travelled long distance with kids and baggage so accepted. It is bad management on this hotel side. The room itself was clean and newly furbished but the AC and fridge barely worked in the hot weather. The door locks and elevator also broke down during our stay. Only plus side was the hotel being close to Attractions. I feel, this hotel is ok if you can compromise but I wont be using them in future. Best to stay in a reputable/professional hotel further away and use Tramway to travel daily.
10-night family trip
Verified Expedia guest review

6/10 Good

The rooms and washrooms in this hotel are TINY. It’s not an ideal property for a family.
Imran, 6-night family trip
Verified Expedia guest review

4/10 Fair

rude and appalling service from 1 staff member
The customer service is awful. Very disappointing. When we first walked in, it wasn’t a very friendly environment but we ignored that. I then came down to ask about breakfast the next morning and was told my booking didn’t include it. I showed a screenshot which says it was included and was repeatedly told it wasn’t. To be fair, the lady at reception was nice about it and I could see she was following her bosses instructions. However the man I assume was the manager moved out of behind the desk as I asked about the breakfast to walk right outside the door then as she was asking him I could see him shaking his head profusely repeatedly then as if he is giving in ‘shooing’ with his hands as if we were a problem without talking to us. Another rude incident was when I asked for a weight to weigh my bags and was brought a very small weight to use which was the size of my hand and unable to be used on my 30kg bag. I came downstairs thinking maybe I’m using it wrong so I asked the same man behind the desk to demonstrate it infront of me. He replied with ‘No because I have work to do I don’t want to’ and pointed at his computer... another member of staff came up with us. If it weren’t for his rude behaviour the rating would have been better as he was ridiculous. Not sure if he had a problem with us or it was his normal personality but it is affecting business. Absolutely ridiculous behaviour and I don’t understand how you can run a hotel and act like the customers are problematic
8-night family trip
Verified Hotels.com guest review