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Hotel Carlton

5-star5 stars
Plaza Federico Moyua 2BilbaoVizcaya48009Spain

Luxury hotel with restaurant, near Plaza Moyua
  • Free WiFi
Good internet service
Rather comfortable
Awesome vibe
Pool should be renewed
393See all 393 reviews
From 1,014 reviewsTripAdvisor Traveller Rating

Hotel Carlton

from £103
  • Standard Room
  • Superior Double Room
  • Double Room Single Use
  • Superior Double Room Single Use, 1 Double or 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 12
  • Conference space
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Built in 1926
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Carlton’s small print

Also known as

  • Hotel Carlton Bilbao
  • Hotel Carlton
  • Carlton Bilbao


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Optional extras

Self-parking costs EUR 27.00 per night

Valet parking costs EUR 27.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 22.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Carlton


  • In Abando
  • Guggenheim Museum Bilbao (13-minute walk)
  • Plaza Moyua (2-minute walk)
  • Bilbao Fine Arts Museum (6-minute walk)
  • Santiago Cathedral (16-minute walk)
  • Zubizuri Bridge (18-minute walk)
  • Chavarri Palace (2-minute walk)
  • Palacio de la Diputación Foral de Vizcaya (3-minute walk)

Getting around

  • Bilbao (BIO) 11-min drive
  • Vitoria (VIT) 40-min drive
  • Bilbao-Abando Station 11-min walk
  • Bilbao Zabalburu Station 11-min walk
  • Bilbao Ametzola Station 16-min walk
  • Moyua Station 1-min walk
  • Indautxu Station 6-min walk
  • Abando Station 7-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.8 From 393 reviews

Hotel Carlton
Hotel is good but lacks life in it and had no proper restaurant to suit it's excellent style. Restaurant was disappointing with very limited menu and dull atmosphere. Local area was very good with full of tapas bars.
Frances, gb2 night romance trip
Hotel Carlton
Very Good8.0
Cracking location
The location is fantastic - in the centre of the city and close to the airport bus point. The staff were well informed and knew the local area well. The splendour of the hotel is impressive and it feels like it has some history (don’t know if it does?!). The room was an ample size and felt clean. It had a balcony which was very handy and let some fresh air in. However, I don’t feel this is a five star hotel. The wallpaper was peeling, the room didn’t have any bath salts and generally felt a little dated - things that don’t really matter but you’d expect in a five star venue. Would recommend for the location alone although plenty of cheaper places in Bilbao that would do just the job.
Daniel, gb2 night trip
Hotel Carlton
Very Good8.0
Bilbao visit
Excellent stay with plenty to do. Hotel staff very helpful. Garage very easy to get to. Hotel very easy to find and handy for Guggenheim and art gallery.
A Traveller, gb2 night romance trip
Hotel Carlton
Very Good8.0
Hotel Carlton
Great place to stay and get around the city. Very helpful with check in and front desk. Even kept the breakfast open late for us. Would recommend this hotel.
Dr Richard, gb1 night family trip
Hotel Carlton
Very Good8.0
Great for Guggenheim
Fantastic hotel in a great location only a 10 minute walk from The Guggenheim Museum 5 star hotel downstairs but I have stayed in better 3/4 star rooms. Parking very expensive at 27€ a night.
Bridget, gb1 night romance trip

See all reviews

Hotel Carlton

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