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1 room, 2 adults

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4-star4 stars
Great for familiesThis property has good facilities for families.
5353 Westheimer Rd, Houston, TX, 77056, United States of America

4-star hotel in Uptown with outdoor pool and restaurant
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,268 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Food
Delicious food
Location
Great location
WiFi
Regular internet service
Value
Value for money could be better

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

from £91
  • Suite
  • King Suite
  • Suite, 2 Queen Beds, Accessible, Microwave
  • Deluxe Suite, 2 Queen Beds, Kitchen
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub

What’s around DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Landmarks

  • In Uptown
  • Westheimer Rd (1-minute walk)
  • Williams Tower (13-minute walk)
  • Richmond Avenue (13-minute walk)
  • Uptown Plaza (15-minute walk)
  • Gerald D. Hines Waterwall Park (15-minute walk)
  • Schlumberger Headquarters (19-minute walk)
  • River Oaks District (19-minute walk)

Getting around

  • Houston, TX (HOU-William P. Hobby) 21-min drive
  • Houston, TX (IAH-George Bush Intercontinental) 30-min drive
  • Houston, TX (EFD-Ellington Field) 31-min drive
  • Houston Station 17-min drive
  • Free area shuttle
  • Free shopping centre shuttle

At a glance

Key facts

Hotel size

  • This hotel has 476 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 4 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. The Executive Lounge is open from 6 AM to 9 AM and from 5 PM to 9 PM, Monday through Friday. It is closed on Saturday and Sunday.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

  • Free shopping centre shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9500
  • Conference space size (meters) - 883
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1980
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay films
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Restaurant on 2 – This lobby lounge serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

DoubleTree by Hilton Hotel & Suites Houston by the Galleria’s small print

Also known as

  • DoubleTree Hilton Hotel Houston Galleria
  • DoubleTree Hilton Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria
  • DoubleTree Suites Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria Hotel
  • Doubletree Hotel Houston
  • Doubletree Houston
  • DoubleTree Hilton Hotel Houston Galleria
  • DoubleTree Hilton Houston Galleria

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

On-site parties or group events are strictly prohibited. Guests can rest easy knowing that there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per night

Pet deposit: USD 50.00 per day

Optional extras

Early check-in can be arranged for an extra charge of USD 50.00

Late check-out can be arranged for an extra charge of USD 50.00

Self-parking costs USD 27.00 per night with in/out privileges

Valet parking costs USD 34 per night with in/out privileges

Rollaway beds are available for USD 35.0 per day

Full breakfast is offered for an extra charge of USD 19.95 for adults and USD 12.95 for children (approximately)

Cribs/Infant beds are available for USD 15.0 per night

Pets are allowed for an extra charge of USD 50 per pet, per day

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 736 reviews

Very good 8.0
Great stuff from the guys meeting you on arrival in the car park reception in the breakfast room and generally throughout the hotel first right .I have stayed in this hotel for number of times and will do so again in the future
gb4 night business trip
Fair 4.0
Customer Service POOR
Very unprofessional staff. Service was extremely slow. Had issues some sort of way our entire stay. Did not feel valued as a customer and I’m thinking its because we look young. We are in our late 20s. Which does not make it right. Too many issues. I stayed once before but this time was horrible. I will never return.
Chelsea, us2 night trip
Fair 4.0
Sadly
Not so good No refrigerator in my room. No microwave .
HANNAH, us2 night trip
Good 6.0
Stinky!
The lobby smelled like a New York sewer. The hotel would not let me use my Hilton honors for anything because I booked through here. Location is great though. And the pool and pool area was lovely.
Abigail, us1 night business trip
Very good 8.0
Great place
James, us4 night trip

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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