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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4-star4 stars
5353 Westheimer RdHoustonTX77056United States of America

4-star hotel with outdoor pool, near The Galleria
    Good7.6
    Location
    Great location
    Amenities
    Amenities are not the best
    Value for money
    Value for money could be better
    553See all 553 Hotels.com reviews
    From 724 reviewsTripAdvisor Traveller Rating

    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    from £90
    • Suite
    • King Suite
    • Suite, 2 Queen Beds, Accessible, Microwave
    • Deluxe Suite, 2 Queen Beds, Kitchen
    • Room, Accessible, Non Smoking
    • Room, 1 King Bed, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking, Balcony
    • Room, Accessible, Non Smoking (Roll-in Shower)
    • Suite, 1 King Bed, Non Smoking
    • Room, 2 Queen Beds, Non Smoking
    • Room, 2 Queen Beds, Non Smoking
    • Suite, 2 Queen Beds, Non Smoking
    • Suite, 2 Queen Beds, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking
    • Room, 2 Double Beds, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Bathtub

    At a glance

    Key facts

    Hotel size

    • This hotel has 476 rooms
    • This hotel is arranged over 26 floors

    Arriving/leaving

    • Check-in time 4 PM-2 AM
    • Check-out time is noon
    • Express check-in/out
    The Executive Lounge is open from 6 AM to 9 AM and from 5 PM to 9 PM, Monday through Friday. It is closed on Saturday and Sunday.

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 21

    Travelling with others

    Children

    • Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

    Pets

    • Pets allowed *

    • Up to 50 lb

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Parking

    • Valet parking *

    Offsite

    • Free area shuttle within 3 mi

    • Free shopping centre shuttle
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area
    Things to do
    • Outdoor pool
    • Free pool cabanas
    • Fitness facilities
    • Pool sunloungers
    • Pool umbrellas
    Working away
    • Business centre
    • Conference space
    • Meeting rooms 10
    • Conference space size (feet) - 9500
    • Conference space size (meters) - 883
    • Computer station
    Services
    • 24-hour front desk
    • Concierge services
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter
    Facilities
    • Number of buildings/towers - 1
    • Built in 1980
    • Lift
    • ATM/banking
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace
    • Television in common areas
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Sofa bed size queen
    • Premium bedding
    • Pillowtop mattress
    Freshen up
    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    Be entertained
    • 42-inch LED TV
    • Pay films
    • Premium TV channels
    • MP3 docking station
    Stay connected
    • Desk
    • Free weekday newspaper
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping (daily)
    • In-room safe (accommodates laptop)
    • Connecting/adjoining rooms available

    Special features

    Dining

    The Restaurant – This cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

    DoubleTree by Hilton Hotel & Suites Houston by the Galleria’s small print

    Also known as

    • DoubleTree Hilton Hotel Houston Galleria
    • DoubleTree Hilton Houston Galleria
    • DoubleTree Suites Hilton Houston Galleria
    • DoubleTree Suites Houston Galleria
    • DoubleTree Suites Hilton Houston Galleria Hotel
    • Doubletree Hotel Houston
    • Doubletree Houston
    • DoubleTree Hilton Hotel Houston Galleria
    • DoubleTree Hilton Houston Galleria

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Parking height restrictions apply.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: USD 50 per night

    Pet deposit: USD 50.00 per day

    Optional extras

    Early check-in can be arranged for an extra charge of USD 50.00

    Late check-out can be arranged for an extra charge of USD 50.00

    Self-parking costs USD 25.00 per night with in/out privileges

    Valet parking costs USD 32 per night with in/out privileges

    Rollaway beds are available for USD 25.0 per night

    Buffet breakfast is offered for an extra charge of USD 19.95 for adults and USD 12.95 for children (approximately)

    Cribs/Infant beds are available for USD 15.0 per night

    Pets are allowed for an extra charge of USD 50 per pet, per day

    WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

    WiFi is available in public areas for USD 9.95 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    Landmarks

    • In Uptown
    • The Galleria (8-minute walk)
    • Williams Tower (13-minute walk)
    • Gerald D. Hines Waterwall Park (15-minute walk)
    • Uptown Plaza (16-minute walk)
    • Highland Village (29-minute walk)
    • Uptown Park (33-minute walk)
    • Houston Country Club - 2.6 mi / 4.1 km

    Getting around

    • Houston, TX (HOU-William P. Hobby) 24-min drive
    • Houston, TX (IAH-George Bush Intercontinental) 31-min drive
    • Houston, TX (EFD-Ellington Field) 34-min drive
    • Houston Station 15-min drive
    • Self parking (surcharge)
    • Valet parking (surcharge)
    • Free area shuttle
    • Free shopping centre shuttle

    Recent reviews

    Good 7.6 From 553 reviews

    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Very Good8.0
    Great stuff from the guys meeting you on arrival in the car park reception in the breakfast room and generally throughout the hotel first right .I have stayed in this hotel for number of times and will do so again in the future
    A Traveller, gb4 night business trip
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Very Good8.0
    Long Houston weekend.
    This is a great hotel for a short stay. Big rooms, nicely appointed. We booked a parking and breakfast included deal and were pleased with both. The breakfast was top quality with a great choice and friendly staff. By far the best part of the hotel is the staff who were all very friendly and professional. Many thanks to Pinky on reception who sorted a new room for us after an issue with a noisy next door room. A great location for the Galleria Mall which is a short walk away, plus other shops and restaurants in the area.
    Jason, gb1 night family trip
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Poor2.0
    Great hotel....but never again for me.
    The hotel was great. The location was great. The hotel was clean. I didn't like the $27 for self parking where the parking spots were so small that I could not fit my truck in so I had to take up 2 parking spots which upset someone because my truck was keyed the next morning.....also my room key in one of the rooms I got never worked....I had to keep going down to get a new key made....it worked once.....but if I left the room again,the key stopped working and had to get a new key card downstairs....over and over...5 times..... I will never ever book that hotel again.
    Mark, us1 night trip
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Very Good8.0
    Check Out Harassment
    Overall my stay was good, except that on the day of check-out, I was harassed twice by hotel personnel knocking on my door about check out... all before 11:30AM. I wish the hotel would be as adamant about getting me checked in before 11:30AM.
    Kenneth, us2 night trip with friends
    DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Exceptional10.0
    Overall Good
    Overall, I would rate the decor, amenities, bedding, etc of this hotel as a 3 star hotel. However, the staff was wonderful! Everyone we encountered was super friendly, polite, and very helpful. I would say the staff at this hotel was probably the most accommodating of any I have stayed at.
    Jenifer, us3 night trip

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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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