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Grand Harbour Hotel

4-star4 stars
West Quay RoadSouthamptonEnglandSO15 1AGUnited Kingdom

4-star hotel with spa, near Southampton Maritime Museum
  • Free WiFi
Good7.4
Location
Great location
Service
Service is adequate
Bar and Beverages
Bar could improve
446See all 446 Hotels.com reviews
From 2,060 reviewsTripAdvisor Traveller Rating

Grand Harbour Hotel

from £139
  • Deluxe Room, 1 Double Bed
  • Double Room, 1 Double Bed
  • Standard Double Room
  • Standard Twin Room, 2 Single Beds
  • Deluxe Twin Room
  • Executive Room, City View
  • Executive Room, Sea View
  • Junior Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 11484
  • Conference space size (meters) - 1067
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1994
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

MPW Steakhouse & Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Hamtun Atrium – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Open daily.

Grand Harbour Hotel’s small print

Also known as

  • Grand Harbour Hotel Southampton
  • De Vere Hotel Southampton
  • Grand Harbour Hotel
  • Grand Harbour Southampton
  • Grand Harbour
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton
  • De Vere Hotel Southampton
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs GBP 10.00 per night

English breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 7.95 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Harbour Hotel

Landmarks

  • On the waterfront
  • Southampton Maritime Museum (7-minute walk)
  • The Quays (3-minute walk)
  • Old City Walls (3-minute walk)
  • Mayflower Park (3-minute walk)
  • Medieval Merchant's House (7-minute walk)
  • Leisure World (8-minute walk)
  • WestQuay Shopping Centre (10-minute walk)

Getting around

  • Southampton (SOU) 18-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 39-min drive
  • Southampton Central Station 17-min walk
  • Southampton Millbrook Station 6-min drive
  • Southampton Redbridge Station 7-min drive
  • Self parking (surcharge)
  • Limited parking
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

Recent reviews

Good 7.4 From 446 reviews

Grand Harbour Hotel
Exceptional10.0
Excellent stay
Staff extremely helpful and polite, couldn't do enough for us. Room was spacious and very quiet. Excellent stay.
peter, gb1 night trip
Grand Harbour Hotel
Fair4.0
Avoid - going downhill!!
At check in I asked for my address details to be updated as showing old company details. At check out this was not done!!! Booked an upgraded room.If that was an upgraded room I dread to see what a standard room was. Room was spacious but lots of cobwebs. Lights were all or nothing. Settee was collapsing. Bathroom was small and dark and a shower curtain!!!! In the 21st century!! As bath was narrow you were attacked by the shower curtain when in there. During night I was woken up by someone knocking at door and running. Tried to call reception but phone did not work. Got dressed and went to reception - no one there. Sounded like a lift, fan or pump going off and on every 5/10 minutes throughout the night. Not a good nights sleep for a 200 mile drive. Mentioned at check out about my "experience". No "I am sorry" or any compassion. Just a "I will mention it". Breakfast was not pleasurable. I like a hot breakfast - this was, at best, luke warm. This hotel has really gone downhill.
Peter, gb1 night trip
Grand Harbour Hotel
Very Good8.0
Great hotel, mediocre restaurant
The restaurant was very disappointing
Jill, gb1 night trip
Grand Harbour Hotel
Exceptional10.0
Very clean hotel staff very helpful bed was so comfortable room nice and clean
Andrew, gb1 night trip
Grand Harbour Hotel
Very Good8.0
One night at GH
All good. Breakfast items were a little slow to be replenished but there was a lot of guests all at once so queues formed. But on the whole a creditable service throughout
Steve, gb1 night trip

See all reviews

Grand Harbour Hotel

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