All hotels in Southampton, England, United Kingdom
1 room, 2 adults

Grand Harbour Hotel

4-star4 stars
West Quay RoadSouthamptonEnglandSO15 1AGUnited Kingdom

4-star hotel with spa, near Southampton Maritime Museum
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Good7.4
Location
Great location
Service
Service is adequate
Bar and Beverages
Bar could improve
488See all 488 Hotels.com reviews
From 2,227 reviewsTripAdvisor Traveller Rating

Grand Harbour Hotel

from £99
  • Double or Twin Room
  • Deluxe Room, 1 Double Bed
  • King Deluxe
  • Standard Double Room
  • Standard Twin Room, 2 Single Beds
  • Deluxe Twin Room
  • Executive Room, City View
  • Executive Room, Sea View
  • Junior Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sailing nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 11484
  • Conference space size (meters) - 1067
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Built in 1994
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Serenity Spa has 4 treatment rooms. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

MPW Steakhouse & Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Hamtun Atrium – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Open daily.

Grand Harbour Hotel’s small print

Also known as

  • Grand Harbour Hotel Southampton
  • De Vere Hotel Southampton
  • Grand Harbour Hotel
  • Grand Harbour Southampton
  • Grand Harbour
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton
  • De Vere Hotel Southampton
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs GBP 10.00 per night

Breakfast costs between GBP 10 and GBP 15.95 for adults, and GBP 7.95 and GBP 7.95 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Harbour Hotel

Landmarks

  • In Southampton City Centre
  • Southampton Maritime Museum (10-minute walk)
  • The Quays (3-minute walk)
  • Mayflower Park (3-minute walk)
  • Tudor House and Garden (4-minute walk)
  • Medieval Merchant's House (4-minute walk)
  • Leisure World (8-minute walk)
  • WestQuay Shopping Centre (10-minute walk)

Getting around

  • Southampton (SOU) 18-min drive
  • Bournemouth (BOH-Bournemouth Intl.) 39-min drive
  • Southampton Central Station 17-min walk
  • Southampton Woolston Station 7-min drive
  • Southampton Millbrook Station 7-min drive
  • Self parking (surcharge)
  • Limited parking
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

Recent reviews

Good 7.4 From 488 reviews

Grand Harbour Hotel
Fair4.0
Largest tv on planet could not connect my laptop
Could not connect my laptop device to Hotel TV despite having the ability to connect. I checked in specifically to work overnight. Every hotel I have stayed with supplies device connection as standard. This is appalling. Sockets that do not work and floor lamps not switching on. Apart from this the Concierge provided an exceptional service. And bar and restaurant food is very good as always.
Jose, gb1 night trip
Grand Harbour Hotel
Fair4.0
Great view but room lacking.
We love the hotel having stayed several times. On this visit our room was not ready until 4pm when it should have been ready for 3pm. Also, we had booked a family room and when we arrived the bed settee had not been made up. It was obvious to me that the room had only been prepared for two hence the lack of cups and not even any drinking glasses. I had to visit the restaurant area to collect cups and glasses. On the plus side the view of the docks and breakfast was excellent and I will use the hotel again although I am still waiting for a reply from the complaint I made which promised a result by Email.
Colin, gb1 night trip
Grand Harbour Hotel
Good6.0
Friendly staff, hotel disappointing
Check in good, room poor - 1 Single person with insecure connecting door so felt unsafe, changed room. 2 Waste water in sink flowed back up and was foul. Could not stay in room. 3 Breakfast OK but basic plain yoghurt unavailable.
Peter, gb1 night trip
Grand Harbour Hotel
Very Good8.0
Weekend away
Room clean & large enough, fast check in at reception. Breakfast was busy but staff were great always food available. Disappointed with bar, as resident they started closing the bar & made you feel like you had to leave.
Graham, gb2 night trip
Grand Harbour Hotel
Good6.0
Breakfast was very mediocre. Poor and unimaginative selection.
Christine, gb1 night trip

See all reviews

Grand Harbour Hotel

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