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Holiday Inn Birmingham City Centre, an IHG Hotel

Photo gallery for Holiday Inn Birmingham City Centre, an IHG Hotel

Exterior
Minibar, in-room safe, desk, laptop workspace
Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn Birmingham City Centre, an IHG Hotel

Holiday Inn Birmingham City Centre, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Bullring Shopping Centre

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is £71
Price available on 18/12/2022
Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Birmingham City Centre
  • Bullring Shopping Centre - 7 min walk
  • Broad Street - 10 min walk
  • The Mailbox - 1 min drive
  • Victoria Square - 8 min drive
  • Arena Birmingham - 4 min drive
  • International Convention Centre - 5 min drive
  • University of Birmingham - 5 min drive
  • Villa Park - 12 min drive
  • Cadbury World - 15 min drive
  • National Exhibition Centre - 28 min drive

Getting around

  • Birmingham Airport (BHX) - 29 min drive
  • Coventry (CVT) - 47 min drive
  • Birmingham New Street Station - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Moor Street Station - 7 min walk

Restaurants

  • The Green Room - 2 min walk
  • James Dahl Indian - 3 min walk
  • Chung Ying Cantonese Restaurant - 3 min walk
  • China Town Noodle Bar - 3 min walk
  • Meating - 3 min walk

About this property

Holiday Inn Birmingham City Centre, an IHG Hotel

Holiday Inn Birmingham City Centre, an IHG Hotel puts you 0.3 mi (0.6 km) from Bullring Shopping Centre and 0.5 mi (0.8 km) from Broad Street. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 261 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (GBP 25 per night)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Breakfast costs between GBP 8.50 and GBP 15.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night

Parking

  • Covered self-parking costs GBP 25 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre, An Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Does Holiday Inn Birmingham City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Birmingham City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Birmingham City Centre, an IHG Hotel?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre, an IHG Hotel on 18 Dec 2022 start from £71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Birmingham City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Birmingham City Centre, an IHG Hotel?
Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Birmingham City Centre, an IHG Hotel?
Yes. Self-parking costs GBP 25 per night.
What are the check-in and check-out times at Holiday Inn Birmingham City Centre, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Holiday Inn Birmingham City Centre, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include China Town Noodle Bar (3-min walk), Meating (3-min walk) and Peach Garden (3-min walk).
What's the area around Holiday Inn Birmingham City Centre, an IHG Hotel like?
Holiday Inn Birmingham City Centre, an IHG Hotel is in Birmingham City Centre, a short 3-minute walk from Birmingham New Street Station and 5 minutes' walk from The Mailbox. The local area is considered central, as well as being good for shopping.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Wow Stay
Excellent position for a trip to Birmingham City. 300m from New Street Station. The staff were amazing, friendly helpful and pleasant. So clean and efficient throughout. Comfortable rooms all facilities you could want
Debbie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Gregory, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Holiday Inn - great location
Hotel lobby area and reception were both nicely decided for Christmas. Reception staff were very polite and helpful. Room was fine. Bathroom was clean but could do with a refresh. The heating didn't seem to work but there was a wall heater which worked fine and warmed the room up nicely. Great location for the 02 Academy. We parked at NCP Horsefair rather than the one closer to the hotel as it was £9 overnight parking rather £25 if you parked at the one the hotel recommended. The NCP Horsefair was literally just a few minutes walk away. Generally it was a really great stay but the only disappointment was that we asked reception what time we could order food until and were told the kitchen stop taking orders at 11pm. We got back from a concert at 10.40pm to be told that we couldn't order food as the kitchen was closed. When i mentioned i was told we could order until 11pm, the bar man said you can order chips, or anything that can go in the fryer but everything else has been cleaned so we can't cook anything else for you. We did order chips and onion rings, but were quite disappointed that we had been misinformed about what time the kitchen actually closes. If the bar man is correct in what he told us, then reception should have informed us we need to order by 10.30. Breakfast was lovely though the next morning!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Second time staying here, both times stayed for 3 nights to do Christmas shopping, fantastic location right next to the train station, room lovely and comfortable, amazing breakfast, staff friendly and welcoming, will definitely be back next year.
Helen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

kate, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicholas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The carpet is very very dirty ,Wi-Fi is not stable ,so we won’t stay anymore.
Kui fai, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a good hotel , definitely going to stay there again. Room was lovely and a lovely view too
Niamh, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Oswald, 2-night trip
Verified Hotels.com guest review