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All properties in Birmingham, England, United Kingdom

Holiday Inn Birmingham City Centre

3-star hotel in Birmingham City Centre with restaurant and bar/lounge

  • Free WiFi
From
£56

Image gallery

  • Deluxe Room, 1 King Bed, Non Smoking - Guest Room
  • Deluxe Room, 1 King Bed, Non Smoking - Guest Room
  • Deluxe Room, 1 King Bed, Non Smoking - Bathroom
  • Junior Suite, Non Smoking - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Deluxe Room, 1 King Bed, Non Smoking - Guest Room. Image 1 of 72.
1 / 72Deluxe Room, 1 King Bed, Non Smoking - Guest Room
Smallbrook, Birmingham, B5 4EW, England, United Kingdom
8.2.Very good.
  • Great room, great welcome even though we had to book in late. Breakfast superb value and…

    Sep 10, 2021

  • A great location and idle for what required room a Had everything and breakfast was very…

    Sep 10, 2021

See all 568 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Shopping
Dining options
Transport options

Property highlights

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Birmingham City Centre
  • Hurst Street - 1-minute walk
  • Chinese Quarter - 1-minute walk
  • Birmingham Royal Ballet - 2-minute walk
  • The Alexandra - 3-minute walk
  • The Arcadian - 3-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Premier Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, Non Smoking
  • Deluxe Room
  • Superior Room

Location

Smallbrook, Birmingham, B5 4EW, England, United Kingdom
  • In Birmingham City Centre
  • Hurst Street - 1-minute walk
  • Chinese Quarter - 1-minute walk

What’s around

Landmarks

  • In Birmingham City Centre
  • Hurst Street - 1-minute walk
  • Chinese Quarter - 1-minute walk
  • Birmingham Royal Ballet - 2-minute walk
  • The Alexandra - 3-minute walk
  • The Arcadian - 3-minute walk
  • Birmingham Hippodrome - 3-minute walk
  • High Street - 6-minute walk
  • Bullring Shopping Centre - 7-minute walk
  • The Mailbox - 7-minute walk
  • Birmingham Council House - 7-minute walk

Getting around

  • Birmingham Airport (BHX) 17-min drive
  • Coventry (CVT) 33-min drive
  • Birmingham New Street Station 3-min walk
  • Birmingham (QQN-New Street Train Station) 3-min walk
  • Birmingham Moor Street Station 7-min walk

At a glance

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (GBP 20 per night)
  • Height restrictions apply for on-site parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Breakfast costs between GBP 8.50 and GBP 15.95 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 20.00 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Covered self-parking costs GBP 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Holiday Inn Birmingham City Centre Hotel
  • Holiday Inn Birmingham City Centre Hotel Birmingham
  • Birmingham City Birmingham
  • Holiday Inn Birmingham City Centre Hotel
  • Holiday Inn Birmingham City Centre Birmingham
  • Holiday Inn Birmingham City Centre an IHG Hotel
  • Holiday Inn Birmingham City Centre
  • Holiday Inn Birmingham City Centre Hotel Birmingham
  • Birmingham Holiday Inn
  • Holiday Inn Birmingham
  • Holiday Inn City Centre Hotel Birmingham
  • Birmingham City Birmingham
  • Holiday Inn Birmingham City Centre Hotel
  • Holiday Inn Birmingham City Centre Birmingham
  • Holiday Inn Birmingham City Centre an IHG Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Birmingham City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 20 per night.
  • Yes, pets are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Las Iguanas (3-min walk) and Broad Street (10-min walk).
  • No, this hotel doesn't have a casino, but Broadway Casino (3-min drive) is nearby.
8.2.Very good.
  • 10.0.Exceptional

    The hotel was well situated and very nice. The breakfast was amazing.

    Julie, 1 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good breakfast, no room cleaning

    Room was relatively clean, but i found piece of chewing gum stuck on yhe door of the wardrobe... Otherwise the cleaning of the rooms was not done. I was offered room cleaning in the afternoon/evening. I am still not sure of the little light above the door was the 'secret signal' for the housekeeping, as noone explained it. Breakfast was decent, and staff really lovely.

    Joanna, 3 night business trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel rooms just seemed a bit run down.

    Jensen, 1 night trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Our review

    Our stay at the holiday inn Birmingham city centre was great. The check in was quick and easy and the staff were lovely. You do have to pay a £50 deposit for damages or smoking in the room which may be an inconvenience for some people but we understood. The room was really nice, I couldn’t fault the cleaning it was spotless. The windows were hard to open and quite stuck and it was difficult to open and one even wouldn’t close. We was across the street from takeaways and nightclubs which were open until 5am we stayed on a Saturday night. We are heavy sleepers so didn’t mind but they do give you ear plugs if you need them. The room had everything we needed. The breakfast and the staff were exceptional. The breakfast was just amazing. Everything you could of asked for was there and the staff were so lovely, little notes were left on our table to say good morning and have a lovely day which was just so nice. Nothing you asked was a problem. They do need to change the check in and check out times on here though or be mindful when you go as it says on here check in 2pm check out 12. But then when we went they said 3pm check in and 11am check out. Check out was pretty busy. We waited a long time for the lift but it was expected. Other than that we had a really great stay. Thank you to the staff who were brilliant especially Danielle on the breakfast who was amazing.

    Chloe, 1 night trip with friends, Sep 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not the best service

    Arrived at Birmingham after a long travel. checked in only to find the key card to the room wasn't working. Had to do lots of trip back to the reception from the 7th floor. The people at the reception didn't even care they just kept changing the key card and telling me to go back up and try again -with my bags you can imagine my frustration and the lift was so slow. From my experience this weekend, they could do with cleaning the floor a bit more or changing their carpets and training their staff on customer service. Not sure i'd like to go back there. at least the bedroom was ok and bed comfy in the end.

    Esther, 1 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good tbf

    It was good. Just few things: the shower gel was actually an hand wash bottle and parking was £20 which did not found helpful. Not to forget that after a week I am still awaiting for the deposit to be refunded. other than the above the stay was good.

    Daniel, 1 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great sleep

    Stephen, 1 night business trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing !

    It was amazing! The staff were amazing and the rooms were so clean and well presented! Will definitely be staying again

    Macy, 2 night trip with friends, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No plug for bath big black stain on carpet and lifts to slow.

    Ronald, 1 night trip with friends, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    City centre hotel with great customer service

    The staff were absolutely brilliant, friendly and very efficient. The hotel itself is a bit worn. The floor I stayed on, the carpets were a bit patchy and there was a bit of a damp smell. The room itself was fine, the bathroom air vent/towel rail didn’t work. The shower curtain could probably move on to pastures new as it was pretty ripped and also a bit smelly. There was an issue with the shower, it was scolding hot and every time you turned it down, the pressure dropped, switching itself off. You would need to turn it down gradually, there was no chance of a quick shower which was pretty frustrating. The bed was very comfortable and everything in the room worked fine (tv, iron, fridge). The room was quiet considering it was on the main road and there are lots of ongoing roadworks at the moment. That’s so long as the window is kept shut, which was fine as the air con system worked.

    Jamie, 2 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

See all 568 reviews