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All properties in Monterrey, Nuevo Leon, Mexico

Sheraton Ambassador Hotel

4-star hotel with restaurant, near Macroplaza

  • Free WiFi in the lobby
From
£38

Image gallery

  • Club Suite, 2 Bedrooms, Non Smoking - Guest Room
  • Club Suite, 2 Bedrooms, Non Smoking - Guest Room
  • Deluxe Room, 1 King Bed, Non Smoking - Living Area
  • Deluxe Room, 1 Double Bed, Non Smoking - Living Area
  • Club Suite, 2 Bedrooms, Non Smoking - Guest Room
Club Suite, 2 Bedrooms, Non Smoking - Guest Room. Image 1 of 56.
1 / 56Club Suite, 2 Bedrooms, Non Smoking - Guest Room
Av Hidalgo 310 Oriente, Monterrey, 64000, NL, Mexico
8.2.Very good.
  • Great Stay at Sheraton Ambassador. The Hotel location is Perfect. Honestly this Hotel is…

    Jul 9, 2021

  • Great! Definitely recommend it. Lovely views

    May 18, 2021

See all 820 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Shopping
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 229 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour business centre

For families

  • Free cots/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Monterrey Centro
  • Macroplaza - 8-minute walk
  • Barrio Antiguo - 8-minute walk
  • Santa Lucia Riverwalk - 13-minute walk
  • Alameda - 24-minute walk
  • Monterrey Institute of Technology - 37-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 2 Double Beds, Non Smoking
  • Classic Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Club Suite, 2 Bedrooms, Non Smoking

What’s around

Landmarks

  • In Monterrey Centro
  • Macroplaza - 8-minute walk
  • Barrio Antiguo - 8-minute walk
  • Santa Lucia Riverwalk - 13-minute walk
  • Alameda - 24-minute walk
  • Monterrey Institute of Technology - 37-minute walk
  • Museo del Obispado - 43-minute walk
  • Cintermex - 45-minute walk
  • Plaza Mexico - 3-minute walk
  • Auditorium Pabellón M - 5-minute walk
  • Museo Metropolitano de la Ciudad de Monterrey - 5-minute walk

Getting around

  • Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) 26-min drive
  • Padre Mier Station 6-min walk
  • General I. Zaragoza Station 6-min walk
  • Fundadores Station 15-min walk
map
See on map
Av Hidalgo 310 Oriente, Monterrey, 64000, NL, Mexico

At a glance

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 44 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (MXN 110 per night; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Working away

  • 24-hour business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Lift
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Ambassador Hotel Hotel
  • Sheraton Ambassador Hotel Monterrey
  • Sheraton Ambassador Hotel Hotel Monterrey
  • Sheraton Ambassador Hotel Hotel
  • Sheraton Ambassador Hotel Monterrey
  • Sheraton Ambassador Hotel Hotel Monterrey
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey
  • Sheraton Monterrey
  • Monterrey Sheraton
  • Sheraton Ambassador

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs MXN 110 per night with in/out privileges

Full breakfast is offered for an extra charge of MXN 300 for adults and MXN 150 for children (approximately)

Pets are allowed for an extra charge of MXN 1150 per pet, per stay, plus a one-time cleaning fee of MXN 1330

Policies

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Ambassador Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs MXN 110 per night. Parking spaces may be limited.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 20 kg per pet. There's a charge of MXN 1150 per pet, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include El Nuevo Mundo (3-min walk), Asador La Vaca Argentina (5-min walk) and Las Alitas (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Monterrey (6-min walk) and Casino Jubilee (7-min drive) are both nearby.
8.2.Very good.
  • 10.0.Exceptional

    Excellent hotel remodel 100 percent clean , I recommend. Love ❤️ Marriott Line .

    1 night business trip, Apr 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was very comfortable, what i didn't like was how busy the elevators were, they need more elevators!

    1 night trip with friends, Apr 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice place, excellent location, nice service, clean and comfortable

    1 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I should have given it 5 or 6 Stars

    Definitively a 5 or 6 star locations where you can walk everywhere safely, especially the Macroplaza full of arts and beautiful landscape designs. Due to the economy and Corvid, most hotels probably lack funds to better maintain its facilities (like elevators) and supplies. Staff tried its best to be helpful and were very responsive, especially the valet for free car parking service. I like the mattress but my wife thought it was too hard for her. Different tastes I guess.. It managed to provide a fantastic cooked to order breakfasts. You can orderly anything you can think of (no menu) and they are free. Kudos to the hotel for that (compared to all the grab and go breakfasts offered by the industry these days)! I had to give staff a tip every time for all the great service they provided. They truly deserved soem extras.

    Matthew, 3 night family trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay close to everything

    Olivia, 2 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderfull

    Jessica M, 1 night trip with friends, Feb 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice to hotel yo stay. I was great full I was upgraded to a room at no cost.

    3 night business trip, Feb 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    I chose 2 beds and the gave me a king size and portable bed

    GERARDO, 1 night trip, Jan 1, 2021

    Verified Orbitz guest review

  • 6.0.Good

    Overall good bathroom is small though

    Eric Ariel, 1 night trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Not Sheraton quality

    The service, personnel, and general installations were very good, except that I noticed a decline in quality, that is, no toiletries in the bathroom, very few towels. That is not the Sheraton quality anymore.

    JOSE, 3 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

See all 820 reviews