Hyatt Regency St. Louis at The Arch

Photo gallery for Hyatt Regency St. Louis at The Arch

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Hyatt Regency St. Louis at The Arch

Hyatt Regency St. Louis at The Arch

4.0 star property
4-star hotel with 3 restaurants, near Gateway Arch

8.2/10 Very good

2,340 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £184
Price available on 30/10/2022
Map
315 Chestnut St, St. Louis, MO, 63102
Main amenities
  • Housekeeping once per stay
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Limo/town car service
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Downtown St. Louis

Getting around

  • St. Louis, MO (SUS-Spirit of St. Louis) - 24.8 miles/40 km
  • Lambert-St. Louis International Airport (STL) - 12.6 miles/20.2 km

About this property

Hyatt Regency St. Louis at The Arch

4-star hotel in the heart of Downtown St. Louis
Gateway Arch and Busch Stadium are located near Hyatt Regency St. Louis at The Arch, which provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a health club.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • Express check-out, a lift and a front desk safe
  • Express check-in, tour/ticket information and ATM/banking services
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hyatt Regency St. Louis at The Arch include comforts, such as premium bedding and Laptop workspace, as well as amenities, such as complimentary wireless Internet access and air conditioning. Guest reviews say good things about the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 910 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11:00 PM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (USD 30.00 per night; includes in/out privileges)
  • On-site valet parking (USD 40.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (83000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Close-captioned TV
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV
  • Premium cable/satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

RED Kitchen – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ruths Chris Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar.
Brewhouse Sports Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between USD 21.95 and USD 21.95 for adults, and USD 10.95 and USD 21.95 for children (approximately)
  • Microwaves are available for USD 25 per stay

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Self-parking costs USD 30.00 per night with in/out privileges
  • Valet parking costs USD 40.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

Also known as

Hyatt Arch St. Louis
Hyatt Regency Arch
Hyatt Regency Arch Hotel
Hyatt Regency Arch Hotel St. Louis
Hyatt Regency St. Louis
Hyatt Regency St. Louis Arch
Hyatt St. Louis
Hyatt St. Louis Arch
St. Louis Hyatt
St. Louis Hyatt Arch
Hyatt Regency St. Louis Arch Hotel
Hyatt Regency St. Louis at The Arch Hotel
Hyatt Regency St. Louis at The Arch St. Louis
Hyatt Regency St. Louis at The Arch Hotel St. Louis

Frequently asked questions

Does Hyatt Regency St. Louis at The Arch offer free cancellation for a full refund?
Yes, Hyatt Regency St. Louis at The Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Regency St. Louis at The Arch?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Hyatt Regency St. Louis at The Arch on 30 Oct 2022 start from £184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Regency St. Louis at The Arch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Regency St. Louis at The Arch?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency St. Louis at The Arch?
Yes. Self-parking costs USD 30.00 per night. Valet parking costs USD 40.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hyatt Regency St. Louis at The Arch?
You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hyatt Regency St. Louis at The Arch?
No, this hotel doesn't have a casino, but Lumiere Place Casino (0.5 mi) and Casino Queen (0.7 mi) are both nearby.
What is there to do at Hyatt Regency St. Louis at The Arch and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars and a health club.
Are there restaurants at or near Hyatt Regency St. Louis at The Arch?
Yes, there are 3 on-site restaurants. Nearby restaurants include Bamboo Bistro (3-min walk), Chili Mac's Diner (4-min walk) and Three Sixty (4-min walk).
What's the area around Hyatt Regency St. Louis at The Arch like?
Hyatt Regency St. Louis at The Arch puts you in Downtown St. Louis, in the heart of St. Louis. The local area is considered central, as well as being good for sightseeing.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Billie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

When we got to are room, There was a dirty band laying on the phone that was sitting on the night stand, a bottle of perfume laying on the floor next to the night stand and a bottle water, and the stool wouldn't flush very good.
matthew, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tawnya, 1-night trip
Verified Hotels.com guest review

6/10 Good

Service was lacking!
Service was virtually non-existent. After room wasn’t cleaned on 2nd day, I inquired about why. Was told no regular service was to be done. Requested extra blankets and a pillow; after 3 calls and 12 hours I went to front desk and mgr brought them to me. Requested new towels in day 2 and did not get them until day 4. The vertical slide bar for shower was broken, the toilet ran constantly. The Maint. person was the only person who came in a timely matter. Over the several times I called, they never seemed to be aware of previous calls. Contrary to screen instr The streaming option was not able to be accessed in any way without spending an hour plus on hold with server provider. We never got it set.
AnnMarie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I definitely recommend
Hotel is right in front of the arch and walking distance from lots if bars and restaurants. The room was really nice. Thr staff was amazing.
Evie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mixed review
Beautiful room. But had to ask multiple times for the microwave I ordered (and repeated the request at least 3 times both in writing and verbally via phone) prior to getting to the hotel. My request was confirmed by the front desk staff when checking in and by phone prior to leaving home. Also having to ask for clean towels everyday was annoying because the calls were never answered. We had to go down to the lobby and speak to the desk staff both for the microwave and for the towels everyday. Otherwise the front desk staff, guest services and valet staff were very professional and friendly. We also enjoyed our view of the arch and the city. The food in the Brewhouse was awful.
Our lovely view.
Patricia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Everyone was really friendly and helpful
Jamal, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenience at it's finest
The room and the location of this hotel was perfect! I was able to walk to the Dome Convention Center and many other attractions and restaurants! I also really enjoyed the food at both restaurants inside this hotel.
Amanda, 3-night business trip
Verified Hotels.com guest review