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Holiday Inn London Kensington, London

4 stars4 stars
Wrights LaneKensington, LondonEnglandW8 5SPUnited Kingdom
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
1867See all 1,867 Hotels.com reviews
From 3,834 reviewsTripAdvisor Traveller Rating

Holiday Inn London Kensington, London

from £86
  • Non-Smoking
  • Non-Smoking
  • Executive Suite, Non Smoking
  • Executive Room, 1 Single Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room
  • Executive Room (Club)
  • Superior Room
  • Executive Double Room
  • Superior Twin Room
  • Executive Room, 2 Single Beds, Non Smoking
  • Superior Double Room
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Twin Room
  • Standard Double Room
  • Standard Single Room
  • Non-Smoking
  • Non-Smoking
  • Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 706 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Holiday Inn London Kensington Hotel
  • The Kensington Close Hotel Spa
  • Holiday Inn Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club (surcharge)
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1960
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping (daily)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

EMotion Leisure has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only.

Holiday Inn London Kensington, London’s small print

Also known as

  • Holiday Inn London Kensington Hotel
  • The Kensington Close Hotel Spa
  • Holiday Inn Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1867 reviews

Holiday Inn London Kensington, London
Excellent4.0 / 5
Best hotel bed ever
We stayed for a week in an executive room. There was plenty of hanging/draw space, bed was unbelievably comfortable, it was clean had a couple of chairs, very good for a long stay. The staff were helpful and friendly (although a couple did have a language translation problem). The spa is good value, clean and a overall good relaxing area. The bar prices are a bit high even for London. Breakfast was good but slightly limiting for those on continental breakfast. Transport links are only a 2 minute walk, Kensington Tube station and buses. On a bus it is 10 minutes to Knightsbridge, 15/20 minutes to Piccadilly/Trafalgar square. If you are visiting in the summer and would like a picnic or just a few nick-knacks for the room etc., go to Whole foods (couple doors down from tube station) great choice for all diets and depending on what you want good prices for something different. Would recommend this hotel, and we would return.
8 night romance trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Ideal location
All was great staff very friendly ..only problem our Room wasn't ready (16.45 pm) so we had to wait around 30 mins but were compensated with complimentary drinks
2 night romance trip
Holiday Inn London Kensington, London
Poor1.0 / 5
Terrible Service - Kensington Close is HOLIDAY INN
Terrible. This hotel is now Holiday Inn and the service/customer care was awful. The room we ordered was not prepared (twin beds), the room we moved to was not prepared (twin beds), the veggie breakfast we ordered was not available (30+ minutes waiting), when we pre-ordered breakfast for day 2 "the night before" it arrived FROZEN INSIDE!, when you complain the complimentary drink you are offered is 175 ml (small) of house wine (insulting), hotel room door keys don't work so you have to go back to reception with all your bags, bathrooms are extremely small and difficult to move inside - know this so you can book one of a million hotels in London with more space, concierge lost our bag, we witnessed a loud complaint from a fellow traveller about money taken from their card incorrectly...
2 night business trip
Holiday Inn London Kensington, London
Good3.0 / 5
Good position in Kensington
Taps above bath on far wall impossible to fill bath without standing in the bath.
2 night business trip
Holiday Inn London Kensington, London
Good3.0 / 5
Holiday Inn!!! not Kensington hotel!
Booked a superior double room in September 2016. Arrived and trekked around for ten minutes looking for the Kensington club hotel. Only on asking the door staff at holiday inn, did we find out that it was one and the same! Were given a standard double room. Upon asking the staff for a superior room, were told that we were in a superior. This completely belies the images on this website. We were then given an upgrade to an executive room for our last (2nd) night. They have also increased the price of gym/pool access to £10, not £8 as still advertised on this website. The only upside is the location. Do not be fooled.
2 night romance trip

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Holiday Inn London Kensington, London

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