All hotels in Kuala Lumpur, Malaysia
1 room, 2 adults

Shangri-La Hotel - Kuala Lumpur

5-star5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 reward* night!
Superb9.2
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
Food
Delicious food
741See all 741 Hotels.com reviews
From 7,617 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur

from £86
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Horizon Club, Premier Room, 1 King Bed
  • Horizon Club, Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed (Selection)
  • Executive Room, 2 Single Beds
  • Horizon Club, Premier Room, 2 Single Beds
  • Horizon Club, Executive Room, 2 Single Beds
  • Premier Room, 2 Single Beds
  • Executive Suite, 2 Single Beds
  • Premier Suite, 2 Single Beds (Selection)

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping centre shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 15
  • Conference space
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Shangri-La Hotel - Kuala Lumpur’s small print

Also known as

  • Shangri-La Hotel Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri La Hotel Kuala Lumpur
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for MYR 58.3 per night

Buffet breakfast is offered for an extra charge of MYR 105 per person (approximately)

Babysitting/childcare is available for an extra charge

Shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel - Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers (14-minute walk)
  • Merdeka Square (27-minute walk)
  • Petaling Street (27-minute walk)
  • Kuala Lumpur Tower (17-minute walk)
  • Pavilion Kuala Lumpur (19-minute walk)
  • Suria KLCC Shopping Centre (21-minute walk)
  • Jamek Mosque (24-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 32-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 50-min drive
  • Kuala Lumpur Masjid Jamek Station 22-min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station 28-min walk
  • Kuala Lumpur Pasar Seni Station 30-min walk
  • Bukit Nanas Station 7-min walk
  • Dang Wangi Station 9-min walk
  • Raja Chulan Station 12-min walk
  • Free self parking
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)

Recent reviews

Superb 9.2 From 741 reviews

Shangri-La Hotel - Kuala Lumpur
Very Good8.0
KL stay
Very nice friendly staff. Reasonable position. Only minor complaint air conditioning seemed a bit damp. Ended up with a sore throat and cough which I think at least partly due to the air conditioning.
A Traveller, gb3 night trip
Shangri-La Hotel - Kuala Lumpur
Exceptional10.0
Great hotel worth a stay
Central hotel walking distance from Petronas towers and KL sky tower, staff couldn’t of been more helpful ! Got to hotel at 9am and let me have a room 5 hours early 👍 thank you!
paul, gb1 night trip
Shangri-La Hotel - Kuala Lumpur
Exceptional10.0
Can’t wait to return
Suite excellent. Executive lounge excellent, but it would be good if alcohol was available all the time the lounge was open, rather than just in the evening. Food good. Better breakfast selection in the main restaurant, but felt a bit cafe like, so preferred it in the Horizon lounge. Staff very helpful. Gym good and pool ok.
Adrian, gb5 night trip
Shangri-La Hotel - Kuala Lumpur
Good6.0
its well maintained but hotel needs some renovation in the rooms.
A Traveller, gb1 night trip
Shangri-La Hotel - Kuala Lumpur
Exceptional10.0
Great stay
Excellent service from the moment we arrived. Would recommend to all.
Jessica, gb1 night trip

See all reviews

Shangri-La Hotel - Kuala Lumpur

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