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Shangri-La Hotel - Kuala Lumpur

5-star5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
Fantastic service
Tasty breakfast
Delicious food
Bar and Beverages
Bar is awesome
724See all 724 reviews
From 7,536 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur

from £104
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Horizon Club, Premier Room, 1 King Bed
  • Horizon Club, Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed (Selection)
  • Executive Room, 2 Single Beds
  • Horizon Club, Premier Room, 2 Single Beds
  • Horizon Club, Executive Room, 2 Single Beds
  • Premier Room, 2 Single Beds
  • Executive Suite, 2 Single Beds
  • Premier Suite, 2 Single Beds (Selection)

About Shangri-La Hotel - Kuala Lumpur

One of Malaysia's most elegant hotels, the award-winning Shangri-La Hotel Kuala Lumpur is situated in the heart of the bustling capital, within easy reach of Kuala Lumpur City Centre (KLCC), Kuala Lumpur Convention Centre and the Bukit Bintang shopping area. Set among lush gardens, this luxury class hotel is only a 5-minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower.

Hotel Features.
From the moment you enter the Shangri-La Hotel - Kuala Lumpur you will be pampered with unrivaled service and hospitality. A great deal of care and meticulous attention has gone into each of Shangri-La's 714 tastefully furnished rooms to ensure comfort. The Shangri-La's extensive recreation facilities and fitness center are ideal for a work out, tone up or wind down after a hectic day of sightseeing or business. The onsite restaurants offer some of the finest dining in Kuala Lumpur. Presenting a superb range of international and local cuisine, the restaurants are sure to suit the most discerning diner. The Shangri-La Hotel Kuala Lumpur offers on site dining and is convenient to shopping and entertainment venues.

The hotel offers a shopping center shuttle and train station pick-up for a surcharge (advance notice required). There is also complimentary self-parking. Other amenities include babysitting and childcare (surcharge), guest laundry facilities, luggage storage, and an on-site grocery/convenience store. Meeting rooms are also available.

All rooms come with an impressive list of amenities to help guests enjoy their stay. The hotel showcases some of the most spacious luxury accommodations in Kuala Lumpur, complemented by ultra-modern conference facilities.

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors


  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Train station pickup *


  • Free self parking


  • Shopping centre shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 15
  • Conference space
  • Conference centre
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Shangri-La Hotel - Kuala Lumpur’s small print

Also known as

  • Shangri-La Hotel Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri La Hotel Kuala Lumpur
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for MYR 58.3 per night

Buffet breakfast is offered for an extra charge of MYR 105 per person (approximately)

Babysitting/childcare is available for an extra charge

Shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel - Kuala Lumpur


  • In Golden Triangle
  • Petronas Twin Towers (11-minute walk)
  • Petaling Street (26-minute walk)
  • Merdeka Square (27-minute walk)
  • Kuala Lumpur Tower (15-minute walk)
  • Suria KLCC Shopping Centre (16-minute walk)
  • Pavilion Kuala Lumpur (20-minute walk)
  • Jamek Mosque (23-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 27-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 49-min drive
  • Kuala Lumpur Masjid Jamek Station 22-min walk
  • Kuala Lumpur Sultan Ismail Station 22-min walk
  • Kuala Lumpur Pasar Seni Station 29-min walk
  • Bukit Nanas Station 6-min walk
  • Dang Wangi Station 7-min walk
  • Raja Chulan Station 8-min walk
  • Free self parking
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)

Recent reviews

Superb 9.2 From 724 reviews

Shangri-La Hotel - Kuala Lumpur
its well maintained but hotel needs some renovation in the rooms.
A Traveller, gb1 night trip
Shangri-La Hotel - Kuala Lumpur
Great stay
Excellent service from the moment we arrived. Would recommend to all.
Jessica, gb1 night trip
Shangri-La Hotel - Kuala Lumpur
Excellent staff & location.
Excellent food n staff service.
Mark, gb2 night romance trip
Shangri-La Hotel - Kuala Lumpur
opulent hotel
loved this hotel, the staff couldn't do enough for you and the opulence was unreal
A Traveller, gb5 night trip
Shangri-La Hotel - Kuala Lumpur
Enjoyable stay!
An amazing top class stay, was welcomed warmly and stayed at this beautiful hotel! The Bfast is out of this world! Can't wait to be back!
Mahreen, gb4 night family trip

See all reviews

Shangri-La Hotel - Kuala Lumpur

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