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1 room, 2 adults

The Aberdeen Altens Hotel

4-starThis establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Great for familiesThis property has good facilities for families.
Souterhead Road, Aberdeen, Scotland, AB12 3LF, United Kingdom

4-star hotel with indoor pool, near Duthie Park Winter Gardens
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
WiFi
Good internet service
Pool
Great pool
Location
Great location
Value
Best value for money

The Aberdeen Altens Hotel

from £38
  • Standard Double Room
  • Standard Room, 1 King Bed
  • Premium Quadruple Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Standard Quadruple Room, 2 Double Beds
  • Standard Twin Room

What’s around The Aberdeen Altens Hotel

Landmarks

  • In Cove
  • Duthie Park Winter Gardens (41-minute walk)
  • Aberdeen Music Hall - 2.8 mi / 4.5 km
  • Aberdeen Maritime Museum - 2.9 mi / 4.7 km
  • Provost Ross's House - 2.9 mi / 4.7 km
  • Aberdeen Art Gallery - 3 mi / 4.8 km
  • Provost Skene's House - 3.1 mi / 5 km
  • Robert Gordon University - 2.7 mi / 4.3 km

Getting around

  • Aberdeen (ABZ) 17-min drive
  • Aberdeen Station 5-min drive
  • Aberdeen Portlethen Station 7-min drive
  • Stonehaven Station 14-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing on site
  • Windsurfing on site
  • Health club
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in British cuisine and only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

The Aberdeen Altens Hotel’s small print

Also known as

  • Aberdeen Altens Hotel
  • The Aberdeen Altens Hotel Scotland
  • The Aberdeen Altens
  • The Aberdeen Altens Hotel Hotel
  • The Aberdeen Altens Hotel Aberdeen
  • The Aberdeen Altens Hotel Hotel Aberdeen
  • Altens Hotel
  • Aberdeen Altens
  • Altens
  • Thistle Aberdeen Altens Hotel Aberdeen
  • The Aberdeen Altens Hotel Scotland
  • Thistle Hotel Aberdeen
  • Thistle Aberdeen Altens Hotel
  • Thistle Hotel Aberdeen

Optional extras

Breakfast costs between GBP 10.00 and GBP 14.95 for adults, and GBP 5 and GBP 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 616 reviews

Very good 8.0
Very good but not for a spa visit
The hotel was much bigger than we thought it was going to be with 360+ rooms. We were upgraded to an apartment as there was a wedding on that evening and they thought it would be good for us to be away from the noise. We were very grateful for that and think this was a nice thought on the part of the management. The apartment was a larger room with a sitting area and also a small kitchen area with fridge and microwave - it was very comfortable and looked to the back of the hotel over the pool and gym. My main gripe would be the spa. We had booked this hotel after a difficult couple of days specifically because it has a pool and spa. When I went to the pool it was closed because it had reached capacity. I left my phone number and was called about 10 minutes later to say it was quieter. I returned and it was quieter but not relaxing as it is too small to have a proper swim. The sauna and steam room were good but the bubble pool never seemed to be accessible when I was free. It appears to be on a timer and you cannot sit in it while there are no bubbles so have to time it carefully along with the others who are also waiting for it. The Spa is open to members too who are not hotel guests which also increases the amount of people there. Given the size of the hotel, I do not feel that the facilities are big enough. We were not disturbed by the wedding and the breakfast next morning was excellent both in terms of choice and quality of food and efficient staff.
gb1 night romance trip
Very good 8.0
Very nice hotel with a good restaurant. Unfotunately, the restaurant was closed for the duration of our stay (in fact for 2 weeks over Xmas & New Year) and we weren't informed until we arrived. This is significant, as the hotel is 3 miles out of town and the nearby Wellington Hotel restaurant is not very good. The hotel had their reasons fod this but I feel we could have been advised at time of booking or even in subsequent confirmation emails. Not sure whether that is responsibility of the hotel, Expedia or both. To be fair, bar food was available and the bar food menu is fairly extensive. In fact, we ate there one night and tried both daily specials: pea & mint soup and beef stroganoff, along with pate and oat cakes. All were very good, with the stroganoff in first place for flavour thing with the pate for presentation, decent accompanying salad and juicy dressing. Breakfast on the first day meant hot food ordered individually and brought to the table. Service was brisk, but food was lukewarm. On the second day they set up self-service hot buffet, which was much better. Moving on, the pool and spa centre are very good, rooms very comfortable and clean, decent LCD tv, big bed. Bathroom recently modernised. We noticed there had been a chain on our room door which had been forcibly removed but not replaced. Staff cheerful, friendly, positive and professional. Overall, a great place to stay but you need a car.
Bill, gbOther trip
Very good 8.0
When we checked into our room the tv did not have subtitles which was a problem as my boyfriend is deaf. This was quickly resolved by the front desk staff who upgraded us to a ground floor room. The tv here had subtitles so my boyfriend was very happy. Just one other issue which was after we checked in we thought we would enjoy the pool, there were around 20 people in the pool and jacuzzi. 3 unaccompanied children were splashing around in the pool and a guy kept throwing his son in the water resulting in a lot of splashing. Because if this my boyfriend had to get out. This put quite a damper on our stay as I'd chosen this hotel becsuse of the leisure facilities. I work for a hotel/ gold standard serviced apartments, as such i get a considerable discount if i stay at the malmaison hotel. Would have been nice if the children in the pool had been kept under control so that everyone coukd enjoy the facilities.
gbOther trip
Poor 2.0
worst hotel ever! Awful staff and very dirty
The windows in the room look so dirty as if they’ve never been cleaned. We were told the pool was full and had to wait, The pool is tiny hardly anyone there. We reported a domestic on our floor and nothing was done. We were awakened by workmen at 6.30am on a Sunday banging till almost 10am, receptionist said someone was stuck in a room. Laughable as the rooms have phones and it was definitely a hammer. Our room was the so far from the lift my children thought we would never get there. Carpet was disgusting and needed a hoover and clean, whole room needed a clean. No changing rooms in swimming area, just awful. You couldn’t pay me to stay there. Staff were really unhelpful even when I asked for complaints to be made.
gb1 night family trip
Very good 8.0
Adequate with nice staff
We stay in Aberdeen a lot and thought we would give this a try. It's a large not pretty looking building however reception staff were lovely on arrival. We had a nice big room. Facilities all OK a bit tired though. Leisure facilities had a family allowing really small kids in sauna and steam room and jacuzzi and there is nowhere to sit. Breakfast was better than OK. Staff again were very pleasant. All in all I would return at the right price. If you're just looking for somewhere to stay it does a decent job. It's not my first choice. It could be doing with an upgrade however the market place in Aberdeen has probably been very tricky over the past few years.
gb2 night trip

The Aberdeen Altens Hotel

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