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All properties in Biarritz, Pyrenees-Atlantiques, France
1 room, 2 adults

Hotel du Palais Biarritz In The Unbound Collection By Hyatt

5-star5 stars
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200, France

5-star beachfront palace with spa, near Biarritz City Hall
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Food
Delicious food
Value
Value for money could be better

Hotel du Palais Biarritz In The Unbound Collection By Hyatt

  • Deluxe Room, 2 Single Beds, Beach View
  • Room, 1 King Bed, Beach View
  • Room, 2 Single Beds, Beach View
  • Suite, Ocean View (Palais Suite)
  • Deluxe Room, Ocean View
  • Deluxe Room, Ocean View
  • Suite (Ambassador Suite)
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Family Suite
  • Suite (Imperial Suite)
  • Junior Suite
  • Junior Suite, Ocean View
  • Room, 1 King Bed
  • Room, 2 Single Beds

What’s around Hotel du Palais Biarritz In The Unbound Collection By Hyatt

Landmarks

  • On the beach
  • Bay of Biscay - 16-min walk
  • Biarritz City Hall - 6-min walk
  • Casino Barriere - 7-min walk
  • Biarritz Lighthouse - 15-min walk
  • Biarritz Aquarium - 16-min walk
  • Cote des Basques - 21-min walk
  • Marbella Beach - 37-min walk

Getting around

  • Biarritz (BIQ-Pays Basque) 6-min drive
  • San Sebastian (EAS) 25-min drive
  • Bayonne Station 10-min drive
  • Biarritz Station 12-min drive
  • Lahonce Station 18-min drive

At a glance

Key facts

Size

  • 142 rooms
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking (limited) *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1854
  • Lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

L'Impératrice – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine. Reservations are required.

Villa Eugénie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Jardin de l'Océan – Overlooking the ocean and pool, this restaurant specialises in French cuisine and only serves lunch. Open daily.

Bar Impérial – This bar specialises in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Sunset Bar – On-site bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby

Hotel du Palais Biarritz In The Unbound Collection By Hyatt’s small print

Also known as

  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort Biarritz
  • Palais Imperial Biarritz
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial
  • Hôtel du Palais Imperial Resort Spa
  • Hôtel Palais Imperial Resort
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Palais Imperial Biarritz
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Palais Imperial Biarritz
  • Palais Imperial
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.50 per person, per night

Optional extras

Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 100 per cent of room rate (subject to availability)

Uncovered self-parking costs EUR 30 per day with in/out privileges

Uncovered valet parking costs EUR 30 per day

Breakfast costs between EUR 50 and EUR 50 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 45 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel du Palais Biarritz In The Unbound Collection By Hyatt

  • Does Hotel du Palais Biarritz In The Unbound Collection By Hyatt offer free cancellation for a full refund?
    Yes, Hotel du Palais Biarritz In The Unbound Collection By Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel du Palais Biarritz In The Unbound Collection By Hyatt currently open?
    This property is closed from 1 October 2019 to 31 May 2021 (dates subject to change).
  • Is parking offered at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    Yes. Self-parking costs EUR 30 per day. Valet parking costs EUR 30 per day. Parking spaces may be limited.
  • Is there a pool at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    Yes, there's an indoor pool, an outdoor pool and a children's pool.
  • Are pets allowed at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    Yes, pets are welcome. There's a charge of EUR 45 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    You can check in starting at 3:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability).
  • Are there restaurants at or near Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    Yes, there are 3 on-site restaurants. Nearby restaurants include Pizzeria Le Majestic (3-min walk), L.M.B (3-min walk) and Happy Days Diner (4-min walk).
  • What is there to do near Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
    Recommended spots to visit include Biarritz City Hall (6-min walk) and Casino Barriere (7-min walk), along with Biarritz Lighthouse (15-min walk) and Biarritz Aquarium (0.8 mi).

Recent reviews

Superb 9.0 From 43 reviews

Exceptional 10.0
Everything was great except the main dining room dinner. The dinner was overpriced and the food was not great. Too old style and duck was overcooked and too much volume. I think the menu should be renewed. Maybe should invite a young talented chef. The hotel is such a first class and the center of Biarritz, it should have the first class main dinning room
us3 night romance trip

Hotel du Palais Biarritz In The Unbound Collection By Hyatt

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