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Sheraton Ottawa Hotel

4.0 star property
4-star hotel with restaurant, near Parliament Hill

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Sheraton Ottawa Hotel

Photo gallery for Sheraton Ottawa Hotel

Lobby
Exterior
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe
Bar (on property)
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Sheraton Ottawa Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
150 Albert St, Ottawa, ON, K1P5G2
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Executive Level

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Executive Level

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 7 min walk
  • University of Ottawa - 12 min walk
  • Byward Market Square - 14 min walk
  • Shaw Centre - 1 min drive
  • National Gallery of Canada - 2 min drive
  • Canadian War Museum - 3 min drive
  • Canadian Museum of History - 3 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 5 min drive
  • Ottawa Hospital Civic Campus - 6 min drive

Getting around

  • Ottawa International Airport (YOW) - 18 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa Station - 13 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Parliament Station - 2 min walk
  • Lyon Station - 8 min walk
  • Rideau Station - 12 min walk

Restaurants

  • Sansotei Ramen - 4 min walk
  • North & Navy - 8 min walk
  • Riviera - 5 min walk
  • The Whalesbone Oyster House - 14 min walk
  • Town - 13 min walk
Map

About this property

Sheraton Ottawa Hotel

Sheraton Ottawa Hotel puts you 0.3 mi (0.6 km) from Parliament Hill and 0.6 mi (1 km) from University of Ottawa. Guests can visit the fitness centre for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This upmarket hotel is also 0.7 mi (1.1 km) from Byward Market Square and 2.5 mi (4 km) from Carleton University. The overall property condition and walkability get good marks from fellow travellers. Public transportation is only a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (CAD 29.00 per day; includes in/out privileges)
  • On-site extended parking (CAD 29 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference space (827 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Carleton Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge – This bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Eco-Rating Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
  • Late checkout can be arranged for an extra charge of CAD 75.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 1 2023 to April 30 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
  • Dining venue
The property will be renovating from 31 July 2023 to 31 October 2023 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per night

Parking

  • Valet parking costs CAD 29.00 per day with in/out privileges
  • Extended parking costs CAD 29 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Does Sheraton Ottawa Hotel offer free cancellation for a full refund?
Yes, Sheraton Ottawa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Ottawa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton Ottawa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Ottawa Hotel?
Yes. Valet parking costs CAD 29.00 per day. Extended parking costs CAD 29 per day.
What are the check-in and check-out times at Sheraton Ottawa Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton Ottawa Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Sheraton Ottawa Hotel and nearby?
Have fun with activities such as cycling, hiking and rock climbing, and practise your swing at the nearby golf course. Sheraton Ottawa Hotel also has a fitness centre.
Are there restaurants at or near Sheraton Ottawa Hotel?
Yes, there's an on-site restaurant, Carleton Grill.
What's the area around Sheraton Ottawa Hotel like?
Sheraton Ottawa Hotel is in Downtown Ottawa, a short 2-minute walk from Parliament Station and 4 minutes' walk from Elgin Street. Travellers say that the area is walkable and ideal for skiing.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Murali, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeannette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Selai, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Worth A Second Chance
I trashed this place the last time I stayed here because they screwed up my reservation and double booked my room so that when I opened the door we walked in on another couple. But this time it was far better. They actually gave us a room that they hadn't simultaneously rented to anyone else. (And it was clean and decent.) It was directly in front of the elevator so I expected to hear people in the hall coming and going all night, but it was actually pretty quiet. The valet parking is good as long as you don't need anything from your car during your stay. All in all I'm glad we gave it a second chance.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Arya, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay , good location , nice staff, room big and clean everyday.
Adel, 4-night family trip
Verified Hotels.com guest review

6/10 Good

In a couple of months will be amazing.
Staff is outstanding. However, lots oof working going on in property so in a couple of months will be amazing right now not so much. Club level does not have breakfast or happy hour. Kitchen being remodeled so food choices very limited. The biggest issue is the parking lot is being redone so you have to valet car for everything, and at times took over an hour to get the car.
Barbara, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

great gym
Great location-rooms clean and comfortable-downtown-business district-no view but gym is great
Lucie, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Zohar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 1-night trip
Verified Hotels.com guest review