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Hotel Mercure Oostende

4.0 star property
4-star hotel in Ostend City Centre with restaurant and bar/lounge

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Hotel Mercure Oostende

Photo gallery for Hotel Mercure Oostende

Exterior
Exterior detail
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Water view

Overview of Hotel Mercure Oostende

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Leopold II Laan 20, Ostend, 8400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 Double Bed, Balcony

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, 1 Double Bed, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, City View

Superior Twin Room, 2 Single Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, 2 Single Beds, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed) | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room (Cosy, 1 double bed)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • In Ostend City Centre
  • Ostend Beach - 1 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Oostende Station - 12 min walk
  • Oostkamp Station - 19 min drive
  • Zedelgem Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bistro Mathilda - 1 min walk
  • Cultuur Café - 2 min walk
  • Belle de Jour - 4 min walk
  • 't Ostends Café - Bistro - 9 min walk
  • 't Waterhuis - 10 min walk
Map

About this property

Hotel Mercure Oostende

Hotel Mercure Oostende is only 2.9 mi (4.6 km) from the airport and offers a shuttle (available 24 hours) for EUR 25 per vehicle one-way. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Restaurant, which serves breakfast, lunch and dinner. Fellow travellers like the overall property condition.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 16
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (EUR 23.50 per day); booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Waterskiing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 35-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant serves breakfast, lunch and dinner.
Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 5.00 per room, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 16.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Parking is available nearby and costs EUR 23.50 per day (656 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.

Also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Frequently asked questions

Does Hotel Mercure Oostende offer free cancellation for a full refund?
Yes, Hotel Mercure Oostende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mercure Oostende?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mercure Oostende?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Mercure Oostende?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Mercure Oostende?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Hotel Mercure Oostende?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Hotel Mercure Oostende?
No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (12-min drive) are both nearby.
What is there to do at Hotel Mercure Oostende and nearby?
Have fun with nearby activities such as waterskiing and windsurfing, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Hotel Mercure Oostende?
Yes, there's an on-site restaurant, Restaurant.
What's the area around Hotel Mercure Oostende like?
Hotel Mercure Oostende is in Ostend City Centre, a short 6-minute drive from Ostende (OST-Ostend-Bruges Intl.) and 3 minutes' walk from Casino Kursaal.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Stéphane, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ineke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Hotel Mercure Oostende
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Robin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vriendelijke ontvangst. Perfect ontbijt Goede ligging
Marcv, 2-night romance trip
Verified Expedia guest review

4/10 Fair

A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
Brian, 2-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Reasons to Book
Beautiful Rooms