Bienville House

Tired hotel with general areas scuffed. Lift door taped together with duct tape. Filthy smelly room which was a mixture of mould and filthy carpet. Room not serviced on 2nd day but bedding flicked back over bed. No replenishment of coffee or milk (milk out of sell by date which left huge globules in bottom of cup). Complained at reception when got back in evening room had been serviced but no coffee or milk left. Asked at reception and was told hotel was closing the next week for full re-fit and they were running out of everything! Complained when leaving and was told I had only booked a 'standard' room, does this mean you get sub-standard service. We stayed in 13 hotels in standard room throughout our trip and these were all fine. I would have refused to pay for the room but obviously my card had been lodged. The final few days of our amazing trip was spoilt because of this disgusting hotel. There were also cockroaches in the general toilet wastepaper basket. This was next to the kitchen. We therefore left the meal we were having at the time.

Great location, lovely hotel and staff was very helpful.

This place was super cute and comfy. The staff could have not been any nicer every single one of them (except breakfast attendant). The location was amazing easy walks to everything. Only complaint was room was a little hot bc air was not working that well and elevator broke the day of checkout so we had to take stairs. Also breakfast was just basic so I’d say skep and go eat at one of the many great breakfast places that Nola offers. Other than that the place is nice and we would stay again.

Nice small hotel in convenient location. Large room. Issues with housekeeping getting to our room, however. Elevator broken on day we checked out. Service elevator was made available so we could check out easily.

We really enjoyed our stay at Bienville House! It's clean, centrally located, and has excellent service. The rooms are comfortable and the hotel amenities are lavish. The breakfast was just OK, but lovely that it was included if you want to grab a quick bite. (However, it's confusing to have an attendant working breakfast who steps in front of you in exasperation if you try to pour your own coffee -- maybe some signage if coffee is staffed and you shouldn't fix your own?) My only suggestion would be to consider new, quieter doors for the in-room bathrooms. The current doors require slamming to shut completely, and they're quite loud. I heard a few slamming bathroom doors over the course of the night, but nothing major! Definitely wouldn't keep me from staying here again -- just some feedback. Definitely consider Bienville House for your next visit to NOLA!