All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Bienville House

3-star3 stars
320 Decatur StNew OrleansLA70130United States of America

Boutique hotel with outdoor pool, near Jackson Square
  • Free continental breakfast and free WiFi
Very Good8.4
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Cleanliness
Could use a good cleaning
449See all 449 Hotels.com reviews
From 1,673 reviewsTripAdvisor Traveller Rating

Bienville House

from £141
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Standard Room, 1 King Bed
  • Room, 2 Double Beds (SunDeck)
  • Suite (French Quarter)
  • Superior Room, 1 King Bed (Salon)
  • Suite (Interior)
  • Superior Room, 2 Double Beds, Balcony
  • Superior Room, 1 King Bed, Balcony

About Bienville House

Location.
This French Quarter hotel is in New Orleans, three blocks from Bourbon Street and the Mississippi River. Riverwalk and Jackson Square are within one-half mile.

Hotel Features.
Bienville House has an outdoor pool and a business center, as well as a restaurant and bar/lounge and offers room service during limited hours. Guests can take advantage of complimentary wireless Internet access and continental breakfast. Valet parking is available for a surcharge. The staff can arrange concierge services, dry cleaning/laundry services, and tour assistance.

Guestrooms.
Amenities featured in guestrooms include flat-panel TVs, speakerphones, air conditioning, and coffee/tea makers. Bathrooms feature bathrobes, rainfall showerheads, and designer toiletries. All guestrooms at Bienville House are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out
This hotel will enact the following Mardi Gras policies for February 9, 2018 through February 13, 2018: Each guest must register with the hotel and receive a wristband.Please make sure you bring your confirmation letter with you to check in. A wristband is required for room access and additional wristbands or lost/stolen wristbands may be purchased at the Front Desk for $25.00 each. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Free use of nearby fitness centre
Working away
  • Business centre
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Bienville House’s small print

Also known as

  • Bienville House Hotel New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans
  • Bienville House
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville New Orleans

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Valet parking costs USD 45.3 per night with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Bienville House

Landmarks

  • In French Quarter
  • Mercedes-Benz Superdome (25-minute walk)
  • Jackson Square (5-minute walk)
  • French Market (9-minute walk)
  • National World War II Museum (16-minute walk)
  • Ernest N. Morial Convention Center (22-minute walk)
  • Woldenberg Park (3-minute walk)
  • New Orleans Pharmacy Museum (4-minute walk)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 25-min drive
  • New Orleans Union Passenger Terminal 25-min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 449 reviews

Bienville House
Poor2.0
Horrendous so called 'boutique hotel'.
Tired hotel with general areas scuffed. Lift door taped together with duct tape. Filthy smelly room which was a mixture of mould and filthy carpet. Room not serviced on 2nd day but bedding flicked back over bed. No replenishment of coffee or milk (milk out of sell by date which left huge globules in bottom of cup). Complained at reception when got back in evening room had been serviced but no coffee or milk left. Asked at reception and was told hotel was closing the next week for full re-fit and they were running out of everything! Complained when leaving and was told I had only booked a 'standard' room, does this mean you get sub-standard service. We stayed in 13 hotels in standard room throughout our trip and these were all fine. I would have refused to pay for the room but obviously my card had been lodged. The final few days of our amazing trip was spoilt because of this disgusting hotel. There were also cockroaches in the general toilet wastepaper basket. This was next to the kitchen. We therefore left the meal we were having at the time.
Elaine, gbRomance trip
Bienville House
Exceptional10.0
Did not know until our arrival that I room had no window. But they changed our room no problem
Bridget, gbFamily trip
Bienville House
Very Good8.0
Overall, it was pretty great. Our only complaints is that the heat/AC was being serviced, and th room was stuffy. A staff member brought a box fan to our room, however, which helped a lot... I also wish that the valet service was specified as not included with the room booking price. All is well and was wonderful overall.
A Traveller, us1 night trip with friends
Bienville House
Exceptional10.0
Beinville was a perfect hotel for our stay! Close to everything. Service was exceptional! Front desk was always so helpful and attentive. Cynthia who works in the front desk was always so attentive with us and helpful! She really made our stay that much more positive. Enjoy every moment and will definitely come back to this hotel!
Franshely, us2 night trip with friends
Bienville House
Exceptional10.0
Best hotel!!!
I absolutely love this place! The staff is amazing and the location is perfect. My daughters and myself try to come to NOLA at least twice a year and this is only hotel where we love to stay.
Elizabeth, us1 night trip

See all reviews

Bienville House

Is the description of this hotel not correct? Tell us