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Bienville House, New Orleans

3 stars
320 Decatur StNew OrleansLA70130United States of America, ‏0203 027 9779
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Pool
Great pool
Amenities
Great amenities
569See all 569 Hotels.com reviews
From 1,390 reviewsTripAdvisor Traveller Rating

Bienville House, New Orleans

Hotel Info: 020 3027 9803

from £107
  • Standard Double Room
  • Deluxe Room, 1 Double Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Bienville House Hotel New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans
  • Bienville House
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville New Orleans

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Valet parking costs USD 34.00 per night with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Free use of nearby fitness center
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Bienville House, New Orleans’s small print

Also known as

  • Bienville House Hotel New Orleans
  • Bienville House Hotel
  • Bienville House New Orleans
  • Bienville House
  • Bienville Hotel New Orleans
  • Bienville New Orleans
  • Bienville New Orleans

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Valet parking costs USD 34.00 per night with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 569 reviews

Bienville House, New Orleans
Outstanding5.0 / 5
Did not know until our arrival that I room had no window. But they changed our room no problem
1 night family trip
Bienville House, New Orleans
Outstanding5.0 / 5
Excellent Choice!!!
We had had a fabulous experience. We would definitely stay there again.
3 night trip with friends
Bienville House, New Orleans
Outstanding5.0 / 5
Perfect location
Very nice
2 night romance trip
Bienville House, New Orleans
Fair2.0 / 5
Management's lack of concern was appalling!
Checked into room with NO WINDOWS. Not noted on Hotels.com! Asked to move, desk said maybe in a.m.. Next day, called to move, told would be additional daily charge to have a window. Said maybe I would move hotels; clerk said I would be charged one night of fee as cxl. Since resv. was made through Hotels.com, they said I could take it up with them. Decided to pay extra for a room w/ a window. Bellman assisted me in moving to new room. When entering new room he said "watch your step". I thought he meant the threshold but it turns out that FOUR FEET into the room was a 6” STEP DOWN that wasn't marked and that I weren’t expecting. I took a header! Hit my forehead, nose, wrist, knee shoulder etc.. Bellman helped me up and apologized. I asked him to advise management to see me to take a report. Never heard from anyone!! Next a.m. I had two huge black eyes and bruises on the aforementioned body parts. I tried to call the mgr. She did not return my call, so 3 hours later I called the GM at "sister hotel", the Monteleone. His assistant said she would follow up. Several hours later, the supv.,(?) came to my room and took a report, said she would finalize it and copy all concerned including me. Never got a copy of report or a phone call after that. When I checked out, some minor things were not on my bill – was this a mistake that will be charged later, or was it comp'd as a result of my fall.
3 night trip with friends
Bienville House, New Orleans
Excellent4.0 / 5
Ok. Loud area of French quarter. Good location do stuff.
2 night romance trip

See all reviews

Bienville House, New Orleans

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