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Bienville House

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Outdoor pool
Outdoor pool
Suite (French Quarter) | Frette Italian sheets, premium bedding, down duvets, in-room safe
Frette Italian sheets, premium bedding, down duvets, in-room safe
Frette Italian sheets, premium bedding, down duvets, in-room safe

Overview of Bienville House

Bienville House

3.5 star property
Boutique hotel with outdoor pool, near Canal Street

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
320 Decatur St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Valet parking
  • Room service
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In French Quarter
  • Canal Street - 2 min walk
  • Bourbon Street - 5 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Jackson Square - 7 min walk
  • National World War II Museum - 15 min walk
  • Ernest N. Morial Convention Center - 21 min walk
  • Mercedes-Benz Superdome - 22 min walk
  • Smoothie King Center - 26 min walk
  • Port of New Orleans - 26 min walk
  • Audubon Aquarium of the Americas - 1 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive
  • New Orleans Union Passenger Terminal - 25 min walk

Restaurants

  • Huck Finn's Cafe - 2 min walk
  • Cafe Fleur De Lis - 2 min walk
  • SoBou - 2 min walk
  • Johnny's Po-Boys - 3 min walk
  • Green Goddess - 3 min walk

About this property

Bienville House

When you stay at Bienville House, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This boutique hotel is also within a short 10-minute walk of Harrah's New Orleans Casino and Jackson Square. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11:00 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 45 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25.00 per night, plus a one-off cleaning fee of USD 100.00

Parking

  • Valet parking costs USD 45 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House offer free cancellation for a full refund?
Yes, Bienville House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bienville House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bienville House?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Bienville House?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25.00 per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Bienville House?
Yes. Valet parking costs USD 45 per night.
What are the check-in and check-out times at Bienville House?
You can check in from 4 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Bienville House?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (5-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Bienville House and nearby?
Bienville House has an outdoor pool and a fitness centre.
Are there restaurants at or near Bienville House?
Yes, there's an on-site restaurant. Nearby restaurants include Green Goddess (3-min walk), NOLA (3-min walk) and Napoleon House (4-min walk).
What's the area around Bienville House like?
Bienville House is a short 2-minute walk from Canal Street and 5 minutes' walk from Bourbon Street. Travellers say that the area is very quiet and good for shopping.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

I didn’t feel that the hotel appeared the same in person as it did online. The front desk staff was not very friendly and was often not available to ask questions or request items. The lobby, elevator, and refreshment
Lauren, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Emily, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is the shining star
Everything was great, the staff is always excellent at this property. The only thing is the pool could’ve been a little cleaner.
Leslie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Property location is awesome for accessing the Quarter, riverfront, mall/aquarium. 3-5 blocks for all the brunch/lunch/dinner options. King Suite 212 was great. Updated bathrooms, great bedding, and the front desk ladies were so friendly. $40/day for valet parking. I don’t know how much you would save going another route.
jarrett, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Bienville House was great! It was clean and easy in/out for our one night stay in Nola!
Veronica, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great comfy room
Clean, comfy room. In walking distance to a lot of stuff.
Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This place could not have been any better! The staff was amazing! The room was elegant. The location is devine! Perfect setting for anything in the French Quarter. We were able to walk every where. Food at the hotel was great and the pool was nice to help fight off the heat of the day. Just a great experience all the way around!
Rhonda, 3-night romance trip
Verified Expedia guest review

6/10 Good

We had a room with a door that would not close or lock properly. Also the AC would not stop running so it was very very cold. The staff were very nice and sympathetic to theme issues, just unable to resolve them. It was sold out so we had no option to move rooms.
Beth, 2-night romance trip
Verified Expedia guest review