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Grand Hotel Excelsior Vittoria

Photo gallery for Grand Hotel Excelsior Vittoria

Aerial view
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Grand Hotel Excelsior Vittoria

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Grand Hotel Excelsior Vittoria

5-star property
Bayfront hotel in Sorrento City Centre with 2 restaurants and 2 bars/lounges

9.6/10 Exceptional

258 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Piazza Tasso 34, Sorrento, NA, 80067

Room options

About this area

What's nearby

  • In Sorrento City Centre
  • Piazza Tasso - 1 min drive
  • Pompeii Archaeological Park - 53 min drive
  • Amalfi Beach - 89 min drive
  • Mount Vesuvius - 62 min drive

Getting around

  • Naples International Airport (NAP) - 86 min drive
  • Salerno (QSR-Costa d'Amalfi) - 89 min drive
  • Sorrento Station - 4 min walk
  • Sant'Agnello Station - 25 min walk
  • S. Agnello - 25 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Meating - 2 min walk
  • D‘Anton - 2 min walk
  • L'Abate - 2 min walk
  • Il Buco - 2 min walk
  • Kebab Ciampa - 2 min walk

About this property

Grand Hotel Excelsior Vittoria

In addition to a marina and a rooftop terrace, Grand Hotel Excelsior Vittoria features an airport shuttle (available 24 hours) for EUR 180 per vehicle. You can visit the spa to be pampered with deep-tissue massages, facials or hydrotherapy, and Terrazza Bosquet, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a health club. Fellow travellers love the helpful staff and bar.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 82 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay for free
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 35 per day; includes in/out privileges)
  • On-site valet parking (EUR 35 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Basketball
  • Volleyball
  • Helicopter/aeroplane tours
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1834
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • Seasonal outdoor pool
  • Art gallery on site
  • Full-service spa
  • Marina

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Terrazza Bosquet – Overlooking the ocean, this fine-dining restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). 1-star Michelin rating. Reservations are required.
Orangerie Restaurant – This restaurant is located by the pool and specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bar Vittoria – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • Resort fee: EUR 40 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach loungers
    • Fitness centre access
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • English breakfast is offered for an extra charge of approximately EUR 50 per person
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 08 January and 31 March.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for EUR 198.0 per night
  • Rollaway beds are available for EUR 198.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 35 per day with in/out privileges
  • Valet parking costs EUR 35 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Excelsior Vittoria
Grand Excelsior Vittoria
Grand Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Vittoria Excelsior
Grand Vittoria
Hotel Excelsior Vittoria
Hotel Grand Excelsior Vittoria
Hotel Grand Vittoria
Sorrento Excelsior
Sorrento Hotel Excelsior
Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel
Grand Hotel Excelsior Vittoria Sorrento
Grand Hotel Excelsior Vittoria Hotel Sorrento

Frequently asked questions

Is Grand Hotel Excelsior Vittoria currently open?
The property is closed between 08 January and 31 March.
Does Grand Hotel Excelsior Vittoria offer free cancellation for a full refund?
Yes, Grand Hotel Excelsior Vittoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Excelsior Vittoria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Excelsior Vittoria?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Grand Hotel Excelsior Vittoria?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Grand Hotel Excelsior Vittoria?
Yes. Self-parking costs EUR 35 per day. Valet parking costs EUR 35 per day. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Grand Hotel Excelsior Vittoria?
Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Excelsior Vittoria?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Excelsior Vittoria and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation on-site includes basketball, helicopter/aeroplane tours and volleyball. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Grand Hotel Excelsior Vittoria also has a health club and a garden.
Are there restaurants at or near Grand Hotel Excelsior Vittoria?
Yes, there are 2 on-site restaurants, featuring al fresco dining, local and international cuisine and ocean views. Nearby restaurants include Osteria del Buonconvento (4-min walk), Murzill (4-min walk) and Ristorante the Garden (4-min walk).
What's the area around Grand Hotel Excelsior Vittoria like?
Grand Hotel Excelsior Vittoria is located on the waterfront in Sorrento City Centre, a short 4-minute walk from Sorrento Station and 6 minutes' walk from Sorrento Marina. Travellers give top marks for the hotel's prime location.

Reviews

9.6

Exceptional

9.9/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved our stay, service was top notch. Our room had one of the best views.
Cindy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verty nice hotel with excellent service
JOSEPH, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Seth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful!
Wonderful in every respect!
Ann, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Elegant hotel with fantastic staff and a lovely pool area. The private elevator to the beach is Wow!
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service. Location and ambiance. Highly recommended
SVETLANA, 3-night family trip
Verified Expedia guest review

4/10 Fair

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 2-night family trip
Verified Hotels.com guest review