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1 room, 2 adults

The Condado Plaza Hilton

4-star4 stars
999 Ashford AvenueSan Juan00907Puerto Rico

4-star beachfront resort with pool bar, near Condado Beach
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Good7.8
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
Cleanliness
Quite clean
982See all 982 Hotels.com reviews
From 4,942 reviewsTripAdvisor Traveller Rating

The Condado Plaza Hilton

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Family Suite, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • One King Bed, Accessible
  • Junior Suite, 1 King Bed, Non Smoking
  • Penthouse, 1 King Bed, Non Smoking, Ocean View
  • Room, Accessible, Ocean View
  • Suite, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Bay View
  • Room, 1 King Bed, Accessible, Bay View
  • Room, 2 Queen Beds, Accessible, Bay View
  • Deluxe Room, Accessible, Non Smoking
  • Penthouse, 3 Bedrooms, Non Smoking (RESIDENCE)

At a glance

Key facts

Hotel size

  • This hotel has 572 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa treatment room(s)
  • Beach towels
  • Waterslide
  • Swim-up bar
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 19
  • Conference space size (feet) - 54000
  • Conference space size (meters) - 5017
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Built in 1963
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Denny's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.

Eight Noodle Bar – This sushi bar specialises in Asian cuisine and serves lunch and dinner. Open daily.

Cafe Caribe – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Aqua Bar and Grill – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Condado Plaza Hilton’s small print

Also known as

  • Condado Plaza Hilton Hotel San Juan
  • Plaza Hilton Condado
  • Condado Plaza Hotel San Juan
  • Conrad San Juan Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Plaza Hilton Hotel
  • Condado Plaza Hilton San Juan
  • Condado Plaza Hilton
  • Conrad San Juan Condado Plaza Hotel San Juan
  • Condado Plaza Hotel San Juan
  • San Juan Conrad
  • Condado Plaza Hilton San Juan
  • Plaza Condado Hilton

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 per cent of room rate

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 60.00

Late check-out can be arranged for an extra charge of USD 75

Self-parking costs USD 22.30 per night with in/out privileges

Valet parking costs USD 33.45 per night with in/out privileges

Breakfast costs between USD 7 and USD 24 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Condado Plaza Hilton

Top spots nearby

Recommended by this property

  • Condado Beach (2-minute walk)
  • Parque La Ventana al Mar (6-minute walk)
  • Conservatory of Music of Puerto Rico (8-minute walk)
  • Sixto Escobar Stadium (9-minute walk)
  • Fort San Jeronimo (9-minute walk)
  • Luis Muñoz Rivera Park (9-minute walk)
  • Third Millennium Park (9-minute walk)
  • Museo de Arte de Puerto Rico (20-minute walk)
  • Museo de Arte Contemporaneo de Puerto Rico (30-minute walk)
  • Castillo San Felipe del Morro (39-minute walk)

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) 14-min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.8 From 982 reviews

The Condado Plaza Hilton
Exceptional10.0
San Juan Hilton Condado
Outstanding and great fun place. Rain forest was amazing! Sailing in the Caribbean and snorkelling amazing!
Lee, gb7 night family trip
The Condado Plaza Hilton
Very Good8.0
Loved hotel. Expected sandy beaches which we didn't have. Otherwise pleased. Service excellent. Food good and reasonable
Sharon, gb1 night family trip
The Condado Plaza Hilton
Very Good8.0
It was a good hotel but not great. I'd stay again if the price was right. It had a very good location and the pools and beach access were the best features. The Pikayo restaurant was incredible. However, Wifi doesn't work almost anywhere in the building-I tried several areas and asked front desk for help. They don't have room service available and the TVs were outdated. Most of the staff were helpful and pleasant but a few did seem put off to be at work in hospitality. Some of that shouldn't matter if you are out and about but for the price, some of it could matter depending on the traveler.
A Traveller, us4 night trip
The Condado Plaza Hilton
Good6.0
TLC needed.
Hotel needs some TLC. Cups in pool grounds not kept up.
Diana, us2 night family trip

See all reviews

The Condado Plaza Hilton

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