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All properties in Charlotte, North Carolina, United States of America
1 room, 2 adults

Omni Charlotte Hotel

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Fridge (on request)
132 E Trade St, Charlotte, NC, 28202, United States of America

4-star hotel with restaurant, near EpiCentre
  • Great for families

    Good to know

    • Free cots/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Fridge (on request)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Pool
Great pool
Comfort
Comfortable

Omni Charlotte Hotel

from £147
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Club Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Room, 2 Queen Beds, Accessible
  • Executive Suite, 1 King Bed (Club Exec Suite)
  • Premier Room, 1 King Bed (Club Premier Room)
  • Premier Room, 2 Queen Beds (Club Premier Room)
  • Club Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds
  • Suite, 1 King Bed
  • Suite (Parlor Component)
  • Suite (Parlor Component - 1 Queen Murphy Bed)

What’s around Omni Charlotte Hotel

Landmarks

  • In Charlotte Center City
  • EpiCentre - 1-min walk
  • Discovery Place - 6-min walk
  • Blumenthal Performing Arts Center - 3-min walk

Getting around

  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) 15-min drive
  • Concord, NC (USA-Concord Regional) 22-min drive
  • Charlotte Station 3-min drive
  • Gastonia Station 26-min drive
  • Charlotte Transportation Center Station 2-min walk
  • 3rd St - Convention Center Station 5-min walk
  • 7th St Station 7-min walk

At a glance

Key facts

Hotel size

  • This hotel has 374 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • Up to 25 lb

  • Pets must be supervised

  • Food and water bowls available

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 19
  • Conference space
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay films
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Trade – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coin Bar – On-site rooftop bar. Open selected days.

Omni Charlotte Hotel’s small print

Also known as

  • Omni Charlotte Hotel
  • Omni Hotel Charlotte
  • Omni Charlotte Hotel Hotel
  • Omni Charlotte Hotel Charlotte
  • Omni Charlotte Hotel Hotel Charlotte
  • Omni Charlotte
  • Omni Hotel Charlotte
  • Charlotte Omni
  • Omni Charlotte Hotel Hotel
  • Omni Charlotte Hotel Charlotte
  • Omni Charlotte Hotel Hotel Charlotte
  • Charlotte Omni
  • Omni Charlotte

Policies

Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Pets must not be left unattended. Guests with pets must sign a waiver upon check-in.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

  • The seasonal pool is open from March to October.
  • Pool access available from 11 AM to 9 PM
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

    Contactless check-out is available.

    Individually wrapped food options are available.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs USD 35.00 per night with in/out privileges

    Rollaway beds are available for USD 25 per night

    Buffet breakfast is offered for an extra charge of USD 22 for adults and USD 10 for children (approximately)

    Pets are allowed for an extra charge of USD 125 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 9.95 per day (rates may vary)

    WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Omni Charlotte Hotel

    • Is there a pool at Omni Charlotte Hotel?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 11 AM to 9 PM.
    • Are pets allowed at Omni Charlotte Hotel?
      Yes, cats and dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
    • Is parking offered at Omni Charlotte Hotel?
      Yes. Valet parking costs USD 35.00 per night.
    • What are the check-in and check-out times at Omni Charlotte Hotel?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • What is there to do near Omni Charlotte Hotel?
      Recommended spots to visit include EpiCentre (1-min walk), Blumenthal Performing Arts Center (3-min walk) and Discovery Place (6-min walk).
    • Are there restaurants at or near Omni Charlotte Hotel?
      Yes, there's an on-site restaurant. Nearby restaurants include BLT (1-min walk), Blackfinn (1-min walk) and Fleming's (2-min walk).

    Recent reviews

    Very good 8.4 From 1,180 reviews

    Exceptional 10.0
    Excellent
    Devon, us1 night business trip
    Exceptional 10.0
    Amazing place to stay. Few opened places due to COVID but it work out fine
    Yusif, us1 night trip
    Good 6.0
    Omni...during COVID
    Says room was sanitized but the bedside tables were dusty so was the room clean? Bed was GREAT! Whole floor corridor had a horrible, stinky, musty odor the entire stay. The front clerk was incredibly helpful and truly seemed to care about the comfort of our stay. There was a large group of protestors blocking the way for me to get my car into the hotel parking area. The desk clerk went downstairs and guided me in a back way. He also looked for two cans of soda in the back so that my daughter and I could have one with our dinner. I understand COVID has interrupted your usual service but the clerk was amazing...thank you. Pool area was clean and enjoyable for my daughter.
    Kimberly, us1 night family trip
    Good 6.0
    The stay was okay they didn't say we had to pay per night for parking. The construction was terrible about the hotel. We requestdd for a microwave upon our stay and manager stated that employee inform them that a microwave was brought to the room but we didn't want it cause it was broke. That was a lie no one ever came to the room with a microwave, so manager promise that everytime we need something to be warmed up just call front desk and someone would come and warm our food. That happened one morning and never came back for noon or night or the next morning and was there for two days. The money i spent wasn't worth the service or stay at the hotel.
    Haley, us2 night trip
    Exceptional 10.0
    I’ll be coming back in a few months. We loved it
    Monica, us1 night trip
    Exceptional 10.0
    Great. close to everything fun
    Billy, us1 night trip
    Exceptional 10.0
    Great location, large guest room. The bathroom is TINY. Otherwise, everything was great. Would definitely stay again. Walking distance to Spectrum Center and Epicenter.
    Mariah, us1 night family trip
    Fair 4.0
    Not happy
    Very disappointed with the room. For two days did not have heat in the living room section and the door had trouble locking. They also charged me twice for incidentals during stay and charged me again 2 days later. I’m still fighting with them about the double charge and return of the money since we left the room in pristine shape and I have video to prove it. The size of the room was great and housekeeping was amazing.
    Melissa, us3 night trip with friends
    Very good 8.0
    Weekend getaway
    I’ve stayed at the Omni several times. Location is great staff are helpful and friendly. However, on this stay no one cleaned our room. Which was not a big deal but not getting clean wash clothes and towels were very irritating. I called several time for a wash clothes and a working iron. Which I never received either that day.
    Syeeda, us2 night trip with friends
    Exceptional 10.0
    Had a wonderful stay!! Would definitely stay again!!
    Kelcey, us2 night trip with friends

    Omni Charlotte Hotel

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