Guests
All properties in Chester, England, United Kingdom

Hotel Indigo Chester

4-star hotel with restaurant, near Chester Cathedral

  • Free WiFi
From
£100

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Deluxe Room, 1 King Bed, Balcony (Premium) - Balcony
  • Standard Double or Twin Room - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 136.
1 / 136Standard Room - Guest Room
Grosvenor Park Road, Chester, CH1 1QQ, England, United Kingdom
9.6.Exceptional.
  • Being a 4 star hotel I thought the towels would have been changed daily

    Jul 18, 2021

  • The staff were friendly and welcoming. Our stay was very enjoyable. Their restaurant -…

    Jun 22, 2021

See all 325 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Quiet
Safe
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business centre
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Chester Racecourse - 16-minute walk
  • Chester Cathedral - 11-minute walk
  • Chester City Walls - 13-minute walk
  • University of Chester - 22-minute walk
  • Grosvenor Park - 4-minute walk
  • Roman Amphitheatre - 6-minute walk

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Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Balcony (Premium)
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobile Roll In Shwr)
  • Room, 2 Double Beds
  • Standard Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Room
  • Standard Room

Location

Grosvenor Park Road, Chester, CH1 1QQ, England, United Kingdom
  • Chester Racecourse - 16-minute walk
  • Chester Cathedral - 11-minute walk
  • Chester City Walls - 13-minute walk

What’s around

Landmarks

  • Chester Racecourse - 16-minute walk
  • Chester Cathedral - 11-minute walk
  • Chester City Walls - 13-minute walk
  • University of Chester - 22-minute walk
  • Grosvenor Park - 4-minute walk
  • Roman Amphitheatre - 6-minute walk
  • Newgate - 7-minute walk
  • Eastgate Clock - 7-minute walk
  • Chester Roman Gardens - 7-minute walk
  • The Rows of Chester - 8-minute walk
  • St Paul's Church - 0.5 mi / 0.7 km

Getting around

  • Manchester Airport (MAN) 43-min drive
  • Liverpool (LPL-John Lennon) 43-min drive
  • Chester Station 8-min walk
  • Bache Station 4-min drive
  • Ellesmere Port Station 11-min drive

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 12 per day; discounts available)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerhead
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart televisions

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Hotel Indigo Chester Hotel
  • Hotel Hotel Indigo Chester Chester
  • Chester Hotel Indigo Chester Hotel
  • Hotel Hotel Indigo Chester
  • Hotel Indigo Chester Chester
  • Hotel Indigo
  • Indigo
  • Hotel Indigo Chester Hotel
  • Hotel Indigo Chester Chester
  • Hotel Indigo Chester Chester
  • Hotel Indigo Chester an IHG Hotel
  • Hotel Indigo Chester Hotel Chester
  • Hotel Indigo Chester an IHG Hotel
  • Hotel Indigo Chester Hotel Chester

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs GBP 12 per day

Cooked-to-order breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Indigo Chester does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant, Hotel Indigo Restaurant. Nearby restaurants include Gate of India (3-min walk), Atina Kitchen (3-min walk) and Forest House (3-min walk).
9.6.Exceptional.
  • 10.0.Exceptional

    Outstanding

    2 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Good

    Good hotel, very clean throughout. A nice quiet room which is important on a work trip. No food available due to a positive test with staff member, but not a problem as you are so close to a good choice of eatery's. I wasn't informed of the parking ticket situation on check in so paid £20 in the NCP car park, but this was all sorted out after, its £12 for 24 hours The car park is about 10 minute walk, so bear that in mind, its a nice walk through the park and Roman garden though!

    Helen, 2 night business trip, Jun 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A good choice in Chester

    A modern hotel with nicely decorated rooms. The staff were all super friendly and helpful and the bed was comfortable. Breakfast was ok but maybe not worth the high extra charge. Some of the tables felt a bit too close together to allow for social distancing. The hotel's location is in walking distance to the station and the shops and tourist sights. Some takeaway restaurants and a convenience store are just around the corner.

    3 night trip with friends, Jun 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel shame about breakfast

    Great hotel modern and elegant and not stuffy… fantastic location and really nice stay. Breakfast was a little bit of a let down.. wait time was nearly an hour for cooked breakfast which was also not hot. Shame as otherwise it was 10/10 all round

    Gerlando, 1 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect stay!

    Absolutely amazing hotel. Gorgeous room great service lovely bar! Perfect!

    Lesley, 1 night trip, Jun 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Indigo hotel Chester

    The hotel Indigo is in the centre of Chester. Perfect location only a few mins walk to all the sights, Riverside and park. Beautifully decorated very modern and cosy. Fab rooms we stayed in layer of history room and our sons stayed in racehorse themed room. Both lovely. Very Covid safe with all the precautions necessary. Felt totally at ease under the present circumstances. Had lovely 3 nights away. Great sightseeing bus and river cruise. Plenty to see and do. Will definitely return.

    Gillian, 3 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Getaway, getting back to normal!!

    Amazing stay, welcoming staff and very comfortable nights sleep.

    1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    GREAT HOTEL & Restaurant

    Mark, 1 night trip, May 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice decoration. Good location.

    Cengiz, 1 night business trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay at the hotel. Stayed for 4 nights room was really nice one of the best I’ve stayed in, staff were fantastic and very helpful. Restaurant and bar closed due to COVID but room service available with a good choice of food and drinks and takeaway coffee in the morning. Parking could be an issue during the day but as I was parking between 6pm and 8am I managed to get park outside or behind the hotel free of charge.

    4 night business trip, Feb 15, 2021

    Verified Expedia guest review

See all 325 reviews