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Congress Plaza Hotel

3-star3 stars
520 South Michigan AvenueChicagoIL60605United States of America, 0203 024 8216

3-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
Good7.2
Location
Great location
Vibe
Decent vibe
Amenities
Amenities are not the best
2376See all 2,376 Hotels.com reviews
From 2,942 reviewsTripAdvisor Traveller Rating

Congress Plaza Hotel

Hotel Info: 0203 024 8216

from £70
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite

About Congress Plaza Hotel

Location.
Originally built in 1893 to house visitors to the World's Columbian Exposition, this hotel is across the street from Grant Park and less than 2 miles from Navy Pier.

Hotel Features.
Congress Plaza Hotel provides a lounge just off the lobby along with 2 restaurants. Gazebo Restaurant serves American cuisine in a casual setting for breakfast and lunch, while Rafael Steak House features Midwestern cuisine for dinner only. 25 conference rooms offer nearly 50,000 square feet (about 4,600 square meters) of event space and banquet facilities. Of special note is the hotel's Gold Room, decorated with gold-leaf trim and chandeliers, used for formal events. Complimentary wired and wireless Internet access is available in public areas.

Guestrooms.
Rooms provide tiled bathrooms with hair dryers and shower/tub combinations. All rooms offer free wireless and wired Internet access, pay movies, and premium TV channels. Extra touches include in-room safes and coffeemakers.

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Built in 1893
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel’s small print

Also known as

  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel
  • Congress Plaza Chicago
  • Congress Plaza
  • Congress Hotel Chicago
  • Hotel Congress Plaza
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00

Late check-out can be arranged for an extra charge of USD 59.00

Self-parking costs USD 44.00 per day with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Refrigerators are available for USD 10.00 per night

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Congress Plaza Hotel

Top spots nearby

Recommended by this property

  • Auditorium Building and Theatre (2-minute walk)
  • Columbia College Chicago (2-minute walk)
  • Museum of Contemporary Photography (2-minute walk)
  • Fine Arts Building (2-minute walk)
  • Buckingham Fountain (3-minute walk)
  • Harold Washington Library Center (3-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 19-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 33-min drive
  • Chicago, IL (PWK-Chicago Executive) 36-min drive
  • Chicago Van Buren Street Station 3-min walk
  • Chicago Museum Campus-11th Street Station 11-min walk
  • Millennium Station 13-min walk
  • Harrison Station 5-min walk
  • Harold Washington Library Station 7-min walk
  • Jackson Station 8-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.2 From 2,376 reviews

Congress Plaza Hotel
Exceptional10.0
Nice hotel ideally located
Hotel is good nicely situated to do all the touristy things. Rooms are spotless can’t fault cleanliness slight mark down as I requested an early morning wake up call and it never happened
Kevin, gb6 night trip
Congress Plaza Hotel
Very Good8.0
Nice downtown hotel
Very nice hotel, comfortable and spacious room with massive bed! Shower was a bit weak and lukewarm though. Attractive faded grandeur style decour in the lobby and it was in an exceptional location, with blues bars and main museums/attractions only a 10-15 min walk away. Good value for money overall. One major disappointment however, was that breakfast was not included in the price and was very expensive for what it was. It could also have been made clearer that the WiFi was free throughout our stay. I wrongly thought we'd get charged after the first 24 hours because of how it was phrased. Would return though and would recommend otherwise.
Hannah, gb3 night romance trip
Congress Plaza Hotel
Very Good8.0
Busy hotel
Very comfortable stay- great location.
A Traveller, gb3 night romance trip
Congress Plaza Hotel
Fair4.0
Desperately Seeking a Remodel
I stay at a lot of hotels and this has to be the most outdated place I've ever visited. It's not like an old world charm but just a charm of old torn carpet, chipped unpainted walls and edges, tarnished dented gold elevator.....EVERYTHING was old, outdated, and unkept.
Billy, gb1 night trip with friends
Congress Plaza Hotel
Good6.0
We have stayed in this hotel on two previous occasions a few years ago and were very happy about the hotel. On this stay however we found the refurbished rooms poor and the house keeping was done too late in the day.On one occasion the room was not cleaned at all as we had gone back to the room for a rest and were disturbed by the cleaners wanting to clean the room at 1645, which we told them it was too late. Lounge and reception area however are very good,and the hotel is in an ideal position.
A Traveller, gb4 night romance trip

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Congress Plaza Hotel

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