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All properties in Agadir, Souss-Massa, Morocco

Kenzi Europa

4-star hotel with full-service spa, connected to a shopping centre, near Agadir Beach

  • Free WiFi and free parking
From
£46

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  • Kenzi Europa
  • Outdoor Pool
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1 / 39Kenzi Europa
7.8.Good.
  • I really liked the staff, they are very friendly. Also location was perfect, just a few…

    Mar 7, 2020

  • This is a brilliant hotel. Food is nice and staff are very friendly and helpful.

    Feb 8, 2020

See all 148 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) and SGS (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Shopping
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 236 guestrooms
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs

For families

  • Free cots/infant beds
  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (free)
  • Children's club (free)

What’s around

  • In Agadir City Center
  • Agadir Beach - 5-minute walk
  • Royal Palace - 22-minute walk
  • Agadir Marina - 22-minute walk
  • Souk El Had - 38-minute walk
  • Vallee de Oiseaux - 5-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double or Twin Room

Location

  • In Agadir City Center
  • Agadir Beach - 5-minute walk
  • Royal Palace - 22-minute walk

What’s around

Landmarks

  • In Agadir City Center
  • Agadir Beach - 5-minute walk
  • Royal Palace - 22-minute walk
  • Agadir Marina - 22-minute walk
  • Souk El Had - 38-minute walk
  • Vallee de Oiseaux - 5-minute walk
  • Shems Casino - 7-minute walk
  • Agadir Open Air Theatre - 8-minute walk
  • Stade Al Inbiaate - 10-minute walk
  • Musee du Patrimoine Amazigh - 10-minute walk
  • Club Royal de Tennis - 12-minute walk

Getting around

  • Agadir (AGA-Al Massira) 68-min drive

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free babysitting/childcare
  • Free children's club (ages 3-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Free beach cabanas
  • Beach sunloungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Number of spa tubs - 2
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Free water park access
  • Beach umbrellas
  • Waterslide
  • Health club
  • Tennis on site
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Sauna
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 732
  • Conference space size (meters) - 68
  • One meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Year Built – 1978
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Spa

Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

The Valentino – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine.

Moroccan – Overlooking the garden, this restaurant serves lunch and dinner.

Recreation

On Site

  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Small print

Also known as

  • Kenzi Europa Hotel Agadir
  • Kenzi Europa Hotel
  • Kenzi Europa Agadir
  • Kenzi Europa
  • Kenzi Europa Hotel
  • Kenzi Europa Agadir
  • Kenzi Europa Hotel Agadir
  • Kenzi Europa Hotel Agadir

Optional extras

Safes in guestrooms can be used for EUR 2.5 per day

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and SGS (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.6 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kenzi Europa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 2:00 PM. Contactless check-in and check-out are available.
  • Yes, there are 2 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include English Pub (4-min walk), Le Jardin d'eau (5-min walk) and LE NIL (7-min walk).
  • No, this hotel doesn't have a casino, but Shems Casino (7-min walk) and Casino Le Mirage (16-min walk) are both nearby.
  • Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball, racquetball/squash and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Kenzi Europa also has 2 outdoor pools, a 24-hour fitness centre and a sauna, as well as an arcade and a garden.
7.8.Good.
  • 2.0.Poor

    This hotel has gone down the drain, my 5th visit here and will be the last! I cannot believe this hotel is still open. Upon check in we were given a room which was not even for guests, it may have been where the staff sleep. There was no balcony but a small window even when we paid for a balcony room. The room was dirty and had no amenities such as fridge, towels, bin or soap. We asked for a room change and the receptionists were adamant that they had no more rooms even swearing on god. We didn't take no for an answer so they somehow found a room when none was available. This room was a little bit better but was still on the ground floor with a balcony door that opens up to nothing. It was dirty with spiders and ants. There was also no fridge, bin or amenities in the bathroom. Also, the pillow was so thin and rock hard. Went back to reception but they said come back the next day for a new room. The next day we went back but they said still no room available as all the rooms have already been given away. We gave up and accepted the room but asked for a kettle, tea cups and a fridge. The cleaning lady did a really good job in the bathroom. The fridge arrived 8 hours after requesting and the cups are still not here after 3 phone calls to room service. I went to reception and they said that they cannot do anything about it passing me on to the restaurant who passed me on to the bar. The bar could only let me take the wine glasses up to the room. Please avoid this hotel!

    3 night trip with friends, Feb 4, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    NAIK TRUST

    Top hotel. Friendly clean & close to all attractions

    Khalil, 3 night business trip, May 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Room facilities were really bad, no kettle on the room, no shampoo or toilet roll we had to keep asking for it. Services at reception was poor. Otherwise pool and food was good.

    7 night family trip, Apr 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. Great breakfast and ideal location

    11 night romance trip, Apr 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked everything about this hotel..location, clean, staff, food, room.

    10 night trip, Apr 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    For me this is an 8 out of 10 hotel. For the price its a great hotel, we liked the room, the swimming pool and slides, breakfast - especially the very polite mint tea serving guy at breakfast and the location. Its very similar to a Spanish 4 star hotel which is comparable to 3 star properties elsewhere, lets be honest though, for £40 a night its a bargain!!! We really enjoyed out stay here and would stay again

    Ross, 4 night family trip, Apr 2, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Room was nice. Breakfast could have been better. Staff mostly friendly and helpful.

    1 night romance trip, Mar 15, 2019

    Verified Ebookers guest review

  • 6.0.Good

    Decent hotel, awful food

    Hotel itself isn’t too bad. Apparently it’s been renovated since last year according to ppl we met who visited last year. Our room 2651 was decent, comfortable and had flat screen tv. WiFi was reliable. Pool area very pleasant. Food...! Awful..! I have been in many AI and this is definitely the worst for quality and variation. What is wrong with them? It was always lukewarm and I hate that. Salad selection was good but the mains really lacked thought and flavour. I can usually make do with anything but we were only there for a week and after 5 days I’d had enough and we dined out. Staff are very nice but was annoyed at the receptionist when asked if there was a large supermarket close by and he then said I’ll get you someone. He made a call and within moments a street hawker appeared trying to sell us tours. All I asked was if there was a supermarket..! Bar service was ok but found the staff constantly in the back and not attentive to customers. Always talking amongst themselves while you stand there waiting to be served. Overall hotel is ok close to beach but the food is a letdown. Evening entertainment in the lobby is far too noisy with kids and cheesy cabaret.

    Ashley, 6 night romance trip, Mar 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay in Central Agadir near the beach

    fantastic stay, lovely rooms, great location, wonderful food, strong WiFi and superb staff

    Sam, 3 night romance trip, Mar 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I did not like the food it’s same everyday I liked breakfasts

    4 night family trip, Feb 14, 2019

    Verified Expedia guest review

See all 148 reviews