Grand Hotel Guayaquil, Ascend Hotel Collection

Photo gallery for Grand Hotel Guayaquil, Ascend Hotel Collection

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Outdoor pool
Outdoor pool
Outdoor pool
Standard Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Overview of Grand Hotel Guayaquil, Ascend Hotel Collection

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star property
4-star hotel with outdoor pool, near Guayaquil Metropolitan Cathedral

9.0/10 Superb

464 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is £84
Price available on 7/10/2022
Map
Boyaca 1615, Guayaquil, Guayas
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Valet parking
  • Children's pool
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 7 meeting rooms
For families
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Downtown Guayaquil

Getting around

  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 10 min drive
  • Duran Train Station - 11 min drive
  • Airport drop-off service

Restaurants

  • Parrillada Barcelona - 2 min walk
  • Unicafé - 3 min walk
  • Dulcería la Palma - 5 min walk
  • Chifa Sabroso - 5 min walk
  • Mr Moto Desayunos - 5 min walk

About this property

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star family-friendly hotel revitalised in 2019 and located in the heart of Downtown Guayaquil
A free breakfast buffet, an airport drop-off service and a rooftop terrace are just a few of the amenities provided at Grand Hotel Guayaquil, Ascend Hotel Collection. For some rest and relaxation, visit the sauna. The on-site international cuisine family restaurant, La pepa de oro, features light fare. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool
  • Valet parking (surcharge), wedding services and multilingual staff
  • A porter/bellboy, tour/ticket information and concierge services
  • A TV in the lobby, a 24-hour front desk and games
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Grand Hotel Guayaquil, Ascend Hotel Collection boast thoughtful touches, such as Laptop workspace and air conditioning, in addition to amenities, such as safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered on-site valet parking (USD 8 per day)
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 492 ft (USD 8 per day)

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Pool table
  • Table football
  • Ping pong

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (9149 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Well-lit path to entrance

Languages

  • English
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La pepa de oro – This family restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
La Tortuga – This bar specialises in international cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 5 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Covered valet parking costs USD 8 per day
  • Parking is available nearby and costs USD 8 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Hotel Guayaquil
Grand Guayaquil
Guayaquil, Ascend Collection
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
Grand Hotel Guayaquil an Ascend Hotel Collection Member
Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Frequently asked questions

Does Grand Hotel Guayaquil, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Grand Hotel Guayaquil, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Guayaquil, Ascend Hotel Collection?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Guayaquil, Ascend Hotel Collection on 7 Oct 2022 start from £84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Guayaquil, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hotel Guayaquil, Ascend Hotel Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes. Valet parking costs USD 8 per day.
Is an airport shuttle service offered by Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 5 per vehicle.
What are the check-in and check-out times at Grand Hotel Guayaquil, Ascend Hotel Collection?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Hotel Guayaquil, Ascend Hotel Collection and nearby?
Grand Hotel Guayaquil, Ascend Hotel Collection has an outdoor pool, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Grand Hotel Guayaquil, Ascend Hotel Collection?
Yes, La pepa de oro offers international cuisine. Nearby restaurants include Unicafé (3-min walk), Dulcería la Palma (5-min walk) and Chifa Sabroso (5-min walk).
What's the area around Grand Hotel Guayaquil, Ascend Hotel Collection like?
Grand Hotel Guayaquil, Ascend Hotel Collection is in Downtown Guayaquil, a short 10-minute drive from Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) and 6 minutes' walk from Malecon 2000. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect spot
Great place, great amenities, clean, amazing staff, wish I had stayed here first time I visited the city.
Connor, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
The hotel is excellent, appearance, cleanliness and service.
Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GUIDO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful
The staff was very helpful and assisted me with all my needs during my stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very impressed, great hotel
I was very impressed by this hotel in the center of town. The staff were very professional and attentive, the facilities were well maintained and breakfast surpassed my expectations. Would highly recommend!
Breakfast by the pool
Gym and rec area
Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

extra fee for children over 11
room was very good only issue we had that hotel wanted to charge extra money because my son was 13 years old and they said that 11 and up pay full price
Norma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Norma
This hotel is excellent, in city center, room nice and clean, staff very attentive, I will recommend to my friends.
Norma, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EVERYTHING IS EXCELENT
GEORGE, 6-night business trip
Verified Expedia guest review

8/10 Very good

I liked everything about the property. Staff were excellent. Drinks were excellent. Room was awesome. Pool was more awesome. Thanks for the great stay!
Dave, 3-night family trip
Verified Expedia guest review