Guests
All properties in Singapore, Singapore

Orchard Hotel Singapore (SG Clean)

Luxury hotel with 2 restaurants, near Orchard Road

  • Free WiFi
From
£125

Image gallery

  • Grand Deluxe Room - Guest Room
  • Grand Deluxe Room - Guest Room
  • Pool
  • Premier Twin Room - Bathroom
  • Grand Deluxe Room - Guest Room
Grand Deluxe Room - Guest Room. Image 1 of 130.
1 / 130Grand Deluxe Room - Guest Room
442 Orchard Road, Singapore, 238879, Singapore
8.2.Very good.
  • The most noteworthy thing about the Orchard Hotel is the formidable flushing power of its…

    Nov 5, 2021

  • Overall stay was ok, the staff look stressed and over worked?

    Oct 27, 2021

See all 732 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 656 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 outdoor pool
    • Nightclub
    • Breakfast available

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board

    What’s around

    • In Orchard
    • Orchard Road - 1-minute walk
    • Singapore Botanic Gardens - 14-minute walk
    • Robertson Quay - 28-minute walk
    • Raffles City - 40-minute walk
    • Clarke Quay Central - 42-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Premier Room
    • Premier Club King Room
    • Signature Deluxe
    • Signature Suite
    • Signature Premier
    • Premier Club Twin Room
    • Premier Twin Room
    • Grand Deluxe Room
    • Grand Deluxe Twin Room
    • Premier Family King

    What’s around

    Landmarks

    • In Orchard
    • Orchard Road - 1-minute walk
    • Singapore Botanic Gardens - 14-minute walk
    • Robertson Quay - 28-minute walk
    • Raffles City - 40-minute walk
    • Clarke Quay Central - 42-minute walk
    • Singapore City Hall - 45-minute walk
    • Royal Thai Embassy - 3-minute walk
    • Scotts Square - 8-minute walk
    • Lucky Plaza - 10-minute walk
    • The Paragon - 12-minute walk

    Getting around

    • Changi Airport (SIN) 21-min drive
    • Singapore (XSP-Seletar) 16-min drive
    • Senai International Airport (JHB) 50-min drive
    • JB Sentral 50-min drive
    • Orchard Station 7-min walk
    • Newton Station 18-min walk
    • Somerset Station 20-min walk
    map
    See on map
    442 Orchard Road, Singapore, 238879, Singapore

    At a glance

    Hotel size

    • This hotel has 656 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Secured on-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Nightclub

    Working away

    • 24-hour business centre
    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 21605
    • Conference space size (meters) - 2007
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 2
    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchairs available on site
    • Raised toilet seat
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • Indonesian
    • Japanese
    • Korean
    • Malay

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay films
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Orchard Cafe – This café serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

    Hua Ting Restaurant – This restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of SGD 44.73 for adults and SGD 22.36 for children (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for SGD 94.16 per night

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Secured self-parking is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium) guidelines.

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Orchard Hotel Singapore
    • Orchard Hotel Singapore (SG Clean) Hotel
    • Orchard Hotel Singapore (SG Clean) Singapore
    • Orchard Hotel Singapore (SG Clean) Hotel Singapore
    • Singapore Orchard Hotel
    • Orchard Hotel Singapore
    • Orchard Singapore Sg Clean
    • Orchard Hotel Singapore (SG Clean) Hotel
    • Orchard Hotel Singapore (SG Clean) Singapore
    • Orchard Hotel Singapore (SG Clean) Hotel Singapore
    • Orchard Hotel Singapore
    • Orchard Singapore Sg Clean

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Orchard Hotel Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's self parking on site (charges apply).
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there are 2 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include PS Cafe (4-min walk), 10 at Claymore (4-min walk) and Lingzhi Vegetarian (5-min walk).
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) is nearby.
    • Orchard Hotel Singapore (SG Clean) has a nightclub and an outdoor pool, as well as a fitness centre and access to a nearby outdoor pool.
    8.2.Very good.
    • 2.0.Poor

      Teribble room and plumbing.

      First the sink in the room choked and we needed to call for plumbing service. Then there was leakage in our room coming from the ceiling. We requested for a change of room and only got a new room ready at 10pm. It was very inconvient as the other room was located at the other wing. They did not even offer any compensation for the inconvient caused. We had to personally call to make noise to request for late check out. We were quite happy with the new room until another prob came in the morning. The toilet choked and we couldnt flush down anything. My 3 year old daughter have to use the toilet at the lobby instead. We were so turn off with the terrible plumbing system that we cant even bother to report it. We packed our bags and left way before the check out time. Defintely not staying there again.

      Nurul, 1 night family trip, Mar 19, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      My special occasions arrangements were ruined by the Guests Experience Team!

      Muhammad, 1 night family trip, Jan 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great stay

      Our second time staying at Orchard Hotel. Everything was good although there was a long queue upon check-in. Helpful and welcoming doormen! Didn't get to go for the pool and gym as it was fully booked so we stayed in the room the whole time.

      1 night trip, Dec 26, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      4 star

      Great experience for a 1 night stay. Room is very small but bed is very comfy. 4 star rating.

      1 night family trip, Dec 21, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel

      Overall the hotel is cozy and comfortable

      1 night trip, Dec 20, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Birthday staycation

      Birthday staycation. Amazing stay. Surprised slice of cake and lovely card from the management. Many thanks.

      1 night trip, Nov 5, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Positive

      Good stay, rooms a little dated, wear and tear visible in the bathroom as well as in the bedroom. All was quite clean, except of the shower drain which had some hairs - not a very good welcome sight.

      maciej, 6 night family trip, Feb 17, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      perfect

      Amazing room first time ever total light block out and sound, we slept very well and had no concept of the time of day. Perfect for those with jet lag. The room was very well planned and decorated. Could not fault the cleanliness or professionalism of the staff. Breakfast buffet was large and catered well for every nationality.

      Kym, 5 night trip, Feb 9, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I was very happy to have fruits basket service because it was unexpected.

      1 night family trip, Jan 10, 2020

      Verified Expedia guest review

    • 6.0.Good

      Not very fantastic. I'm a non smoker but i was given a smoking room.. didn't like the smell

      1 night trip, Dec 27, 2019

      Verified Hotels.com guest review

    See all 732 reviews