Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Parking
24-hours off-site parking within 328 ft (EUR 25 per night)
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's menu
Working away
24-hour business centre
5 meeting rooms
Computer station
Co-working spaces
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Built in 2020
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Travel cot
Freshen up
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Free long-distance and local calls
Desk chair
Food and drink
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Reviews
9.2
Superb
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Sept 2023
highly recommend
Such a friendly reception, room as requested, very clean with nice little extras, a great night's sleep and a lovely selection, buffet style breakfast - wish we were staying longer!
Great location in quiet area of the city with easy access to metro system.
Staff friendly and helpful and speaking in English, given my poor italian that was a definite plus.
Marion
Marion, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2023
overall good experience and good vibes
Srdjan
Srdjan, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Aug 2023
Susanne
Susanne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Jun 2023
The staff are very friendly and helpful.
Mark
Mark, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2023
The staff at 21 House of Stories was very helpful with all my travel needs! Highly recommended.
Kevin
Kevin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2023
I loved “the little extras”….I won’t give it away because the surprise and delight was half the fun!
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 Apr 2023
A very comfortable hotel. Pleasing decor with lovely garden area. Restaurant was good and reasonably priced. Staff couldn't have been more helpful.
My only quibbles:
The rail to hang clothes was so high, I didn't bother unpack. Staff are fully aware of it and offered me a hook but the theft-proof hangers would have made that too tricky.
The TV guide listed CNN International and BBC World News but neither channel was available. Again, staff know and said they're trying to fix it.
Again, staff are aware of the problem.
Jane
Jane, 3-night trip
Verified Expedia guest review
8/10 Very good
6 Apr 2023
I enjoyed my stay
Hotel staff were friendly. My room, though small, was clean and pretty nicely designed. The neighborhood is pretty local and residential. Breakfast was included in my booking. The selection was alright, could be better. They offered each guest one hot drinks such as coffee or tea only. Perhaps they can offer at least two?
It's about 25 minutes walk away from Centrale Milano; 7 minutes away from the closest subway station. You can get around with scooters like Lime.
Yuk yu
Yuk yu, 4-night trip
Verified Hotels.com guest review
4/10 Fair
5 Apr 2023
Staffs are wonderful. But Wi-Fi was super weak in my room that I couldn’t use. No elevator from the ground floor to reception. Not a convenient location for the price.