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All properties in Houston, Texas, United States of America
1 room, 2 adults

JW Marriott Houston by the Galleria

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
5150 Westheimer Rd, Houston, TX, 77056, United States of America

Luxury hotel in The Galleria with 2 restaurants and outdoor pool
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

From 7 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Location
Great location
Room
Great room
Amenities
Ordinary amenities

JW Marriott Houston by the Galleria

from £119
  • Room, 1 King Bed
  • Concierge Room, Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed, Corner
  • Room, 2 Double Beds
  • Room, 2 Double Beds
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Business Lounge Access

What’s around JW Marriott Houston by the Galleria

Landmarks

  • In The Galleria
  • Westheimer Rd (1-minute walk)
  • Uptown Plaza (11-minute walk)
  • Williams Tower (11-minute walk)
  • Richmond Avenue (11-minute walk)
  • Gerald D. Hines Waterwall Park (14-minute walk)
  • River Oaks District (15-minute walk)
  • Schlumberger Headquarters (19-minute walk)

Getting around

  • Houston, TX (HOU-William P. Hobby) 21-min drive
  • Houston, TX (IAH-George Bush Intercontinental) 30-min drive
  • Houston, TX (EFD-Ellington Field) 31-min drive
  • Houston Station 17-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 516 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 26
  • Conference space
  • Conference space size (feet) - 1300
  • Conference space size (meters) - 121
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Destino – This restaurant serves lunch and dinner.

The Coffee Shoppe Coffee – This café serves breakfast and lunch. Open daily.

South Coast Grill – This restaurant only serves breakfast. Open daily.

JW Marriott Houston by the Galleria’s small print

Also known as

  • JW Marriott Hotel Galleria
  • JW Marriott Galleria
  • JW Marriott Houston Hotel
  • JW Marriott Houston by the Galleria Hotel
  • Jw Marriott Houston Hotel Houston
  • Marriott Houston
  • Jw Marriott Hotel Houston
  • JW Marriott Houston by the Galleria Houston
  • JW Marriott Houston by the Galleria Hotel Houston

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Optional extras

Self-parking costs USD 25 per day

Valet parking costs USD 39 per day

Full breakfast is offered for an extra charge of USD 22 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 25.00 per person (one-way)

WiFi is available in guestrooms for USD 14.94 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 189 reviews

Exceptional 10.0
Very nice and comfortable room
Adebayo, gbBusiness trip
Good 6.0
The main issue we had was that the Self-Parking was $25.00 Daily and then when leaving each day we had to pay again to exit. Management could not give us a very good explanation as to why we were charged $11.00 for each time we exited the garage.
Blair, us1 night family trip
Exceptional 10.0
The hotel was great, From the Executive Lounge service, Shaulee incredible. Angela, Cici and Shacha at the restaurant amazing service.The food was delectable.
Cristina, us1 night business trip
Exceptional 10.0
ABOVE AND BEYOND!!!
I had a terrible day of travel and the front desk staffer Kelly asked me how my day was. I said all I wanted at that point was to go for a run and maybe a Diet Coke. After a long business dinner, I can back to my room to find a surprise- Diet Coke, chocolate covered strawberries and a running map of the area with the note wishing me a better night. Above and beyond!!
Elizabeth, us1 night business trip
Good 6.0
Mediocre service
This an average hotel which clearly has some inconsistency in the staff training regarding client focus and attention. The valet staff in the morning is simply disastrous and they cannot careless about client satisfaction. Same goes for some of the host staff for breakfast and some of the doormans. There is clearly a lack of training or worst lack of attention from management to more junior staff who are often frustrating clients with a passive aggressive or mediocre attitude. This hotel is really not up to the standards of JW’s around the world.
us4 night family trip

JW Marriott Houston by the Galleria

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