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The Capitol Hotel Downtown, Ascend Hotel Collection

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Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Overview of The Capitol Hotel Downtown, Ascend Hotel Collection

The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
3-star hotel with restaurant, near Tennessee State Capitol

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is £118
Price available on 22/12/2022
Map
711 Union Street, Nashville, TN, 37219
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Valet parking
  • Coffee shop/cafe
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Corner/local shop
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown Nashville
  • Broadway - 7 min walk
  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Music City Center - 13 min walk
  • Country Music Hall of Fame and Museum - 14 min walk
  • Nissan Stadium - 19 min walk
  • Vanderbilt University - 29 min walk
  • Johnny Cash Museum - 5 min drive
  • Parthenon - 10 min drive
  • Belmont University - 10 min drive

Getting around

  • Nashville International Airport (BNA) - 16 min drive
  • Smyrna, TN (MQY) - 28 min drive
  • Nashville Riverfront Station - 14 min walk
  • Nashville Donelson Station - 19 min drive
  • Mount Juliet Station - 22 min drive

Restaurants

  • Rae's Gourmet - 3 min walk
  • Oscar's Taco Shop - 4 min walk
  • Frothy monkey - 4 min walk
  • 417 Union - 4 min walk
  • The Standard - 4 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

When you stay at The Capitol Hotel Downtown, Ascend Hotel Collection, you'll be in a great location, within a short 10-minute walk of Broadway and Ryman Auditorium. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Bridgestone Arena and Music City Center are within a 15-minute walk. Fellow travellers love the helpful staff and location.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 21.00 per day)
  • Wheelchair-accessible van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)
  • No stag or hen parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Craft Bar and Bistro – This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 75.00 (subject to availability)

Parking

  • Covered valet parking costs USD 21.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Does The Capitol Hotel Downtown, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Capitol Hotel Downtown, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Capitol Hotel Downtown, Ascend Hotel Collection?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, Ascend Hotel Collection on 22 Dec 2022 start from £118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Capitol Hotel Downtown, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Capitol Hotel Downtown, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capitol Hotel Downtown, Ascend Hotel Collection?
Yes. Valet parking costs USD 21.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Capitol Hotel Downtown, Ascend Hotel Collection?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Capitol Hotel Downtown, Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Capitol Hotel Downtown, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Craft Bar and Bistro. Nearby restaurants include Oscar's Taco Shop (4-min walk), Frothy monkey (4-min walk) and 417 Union (4-min walk).
What's the area around The Capitol Hotel Downtown, Ascend Hotel Collection like?
The Capitol Hotel Downtown, Ascend Hotel Collection is in Downtown Nashville, a short 7-minute walk from Broadway and 9 minutes' walk from Ryman Auditorium. The local area is considered walkable, as well as being good for sightseeing.

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.7/10

Staff & service

6.9/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Jessica, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Abigail, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

disappointed
good location, was not a hotel but a Motel. really rough condition, very small rooms and no amenities. very disappointed, poor value ($450/nt and in poor condition). asked to leave before going in our room and asked for a refund upon arrival and was denied.
construction noise all day
our room and next door room
peter, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Shockingly bad
This hotel was not at all what I expected. While the front desk and bar staff were very nice, the hotel itself was shabby and run down and definitely should be considered a motel. The elevator was rickety and banged up, the door to our room didn't open or close without using my entire body weight, my sink had no hot water, someone smoking nearby or within our air ducting polluted our room and I could hear everyone's conversations who walked by and from the rooms on either side of our room. It was really bad. And quite expensive. I would not recommend staying here to anyone.
Kristen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful room, great view, and friendly staff. Location is great for siteseeing downtown Nashville
Odette, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan Davis at the Ryman
We were in Nashville for 3 nights and enjoyed our stay at The Capitol Hotel. I was clean and convenient to all we wanted to do. We walked to Broadway. And the Staff, they all were so nice and helpful. I recommend!!!
Paula, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nashville fun
Staff were very friendly. Location was great. Room appeared to be clean except for the floors. They were very dirty and not cleaned during our three night. Breakfast was good.
Violet, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ron, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Becky, 1-night trip
Verified Hotels.com guest review