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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with restaurant, near Tennessee State Capitol

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The Capitol Hotel Downtown, Ascend Hotel Collection

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Combined shower/bathtub, free toiletries, hair dryer, towels
Fitness facility

Overview of The Capitol Hotel Downtown, Ascend Hotel Collection

7.6

Good

Property highlights

  • Free breakfast
  • Air conditioning
  • Parking available
  • Free WiFi
  • Laundry facilities
Map
711 Union Street, Nashville, TN, 37219
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Valet parking
  • Coffee shop/cafe
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Corner/local shop
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Downtown Nashville
  • Broadway - 7 min walk
  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Johnny Cash Museum - 12 min walk
  • Music City Center - 13 min walk
  • Country Music Hall of Fame and Museum - 14 min walk
  • Nissan Stadium - 19 min walk
  • Vanderbilt University - 32 min walk
  • Fifth + Broadway - 1 min drive
  • Printer's Alley - 1 min drive

Getting around

  • Nashville International Airport (BNA) - 15 min drive
  • Smyrna, TN (MQY) - 32 min drive
  • Nashville Riverfront Station - 14 min walk
  • Nashville Donelson Station - 16 min drive
  • Hermitage Station - 20 min drive

Restaurants

  • Schermerhorn Symphony Center - 14 min walk
  • Rae's Sandwich Shoppe - 3 min walk
  • The Stillery - 12 min walk
  • Bourbon Street Blues & Boogie Bar - 7 min walk
  • Jeff Ruby's Steakhouse- Nashville - 5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

When you stay at The Capitol Hotel Downtown, Ascend Hotel Collection, you'll be in a great location, within a short 10-minute walk of Broadway and Ryman Auditorium. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Bridgestone Arena and Music City Center are within a 15-minute walk. Fellow travellers like the overall property condition.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 30.00 per day)
  • Wheelchair-accessible van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)
  • No stag or hen parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Craft Bar and Bistro – This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 75.00 (subject to availability)

Parking

  • Covered valet parking costs USD 30.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Does The Capitol Hotel Downtown, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Capitol Hotel Downtown, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Capitol Hotel Downtown, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Capitol Hotel Downtown, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capitol Hotel Downtown, Ascend Hotel Collection?
Yes. Valet parking costs USD 30.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Capitol Hotel Downtown, Ascend Hotel Collection?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Capitol Hotel Downtown, Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Capitol Hotel Downtown, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Craft Bar and Bistro.
What's the area around The Capitol Hotel Downtown, Ascend Hotel Collection like?
The Capitol Hotel Downtown, Ascend Hotel Collection is in Downtown Nashville, a short 7-minute walk from Broadway and 19 minutes' walk from Nissan Stadium.

Reviews

7.6

Good

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Probably the friendliest staff of any hotel I have stayed at. Clean friendly great location!
jill, 2-night trip
Verified Hotels.com guest review

6/10 Good

richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Bruce, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

DEBBIE, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jill, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Business Trip
The fact it wasn’t announced that all rooms are outdoor access..did not feel secure as we were mostly woman travelling. An armed security guard at door made it even more sketchy. On 2 nd night, woke up in morning to find a cockroach in room. We decided to check out early and made an official complaint with front desk. We contacted hotels.com to see about refund however hotel was uncooperative and would not reimburse unused nights. However hotels.com was very professional and offered some compensation and escalated our complaint to a higher level. We are still awaiting that final decision.
Nancy, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, it’s fine
There was something brown on the toilet paper roll when we checked in. Yuck. The floors are really dirty. They should be mopped in between guests. My socks were really dirty from just walking around for a mins. Tub gets slippery. Probably just needs to be cleaned out between guests? Otherwise, great location, staff great, comfortable bed.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 4-night trip with friends
Verified Hotels.com guest review

General property information

Breakfast
Free
Parking
Available
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM