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1 room, 2 adults

H10 Puerta de Alcalá

4-star4 stars
Alcala, 66, Madrid, Madrid, 28009, Spain

4-star hotel with restaurant, near El Retiro Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 522 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Pool
Ordinary pool

H10 Puerta de Alcalá

from £104
  • Double Room
  • Double Room Single Use
  • Double Room, City View
  • Double Room Single Use, City View
  • Superior Room
  • Double Room, Terrace
  • Deluxe Room
  • Basic Double Room Single Use
  • Deluxe Room
  • Deluxe Room (2 adults + 1 child)
  • Superior Room (2 adults + 1 child)
  • Basic Room
  • Habitacion Deluxe con terraza
  • Superior Room (2 adults + 2 children)

What’s around H10 Puerta de Alcalá

Landmarks

  • In Salamanca
  • El Retiro Park (3-minute walk)
  • Paseo del Prado (13-minute walk)
  • Gran Via Street (18-minute walk)
  • Thyssen-Bornemisza National Museum (19-minute walk)
  • Prado Museum (21-minute walk)
  • Las Ventas (24-minute walk)
  • Puerta del Sol (26-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 21-min drive
  • Madrid Recoletos Station 10-min walk
  • Atocha Cercanías Station 27-min walk
  • Madrid Atocha Station 29-min walk
  • Principe de Vergara Station 2-min walk
  • Retiro Station 5-min walk
  • Velazquez Station 6-min walk

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
The property’s pool will be closed occasionally due to private events on the terrace. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Bicycle rentals nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

H10 Puerta de Alcalá’s small print

Also known as

  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • H10 Puerta de Alcalá Madrid
  • H10 Puerta de Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • H10 Puerta de Alcalá Hotel
  • H10 Puerta de Alcalá Madrid
  • H10 Puerta de Alcalá Hotel Madrid
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self-parking costs EUR 31 per day

    Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Fabulous 8.8 From 229 reviews

    Good 6.0
    Very small basic room
    rob, gbRomance trip
    Very good 8.0
    Amazing bar the room being set the 26 degrees each time.
    Rupert, gbTrip with friends
    Exceptional 10.0
    Birthday treat
    Amazing hotel and very helpful and friendly staff. We were gutted that we did not have time to go in the pool and have a drink at the rooftop bar
    Hayley, gbRomance trip
    Exceptional 10.0
    Modern hotel in good location
    Everything was good about our 2-night stay at the H10 Puerta de Alcalá. The location was very convenient - we could easily walk to the centre of Madrid and see the many sights along the way. We enjoyed several pleasant walks through El Retiro park which was close by, and visited the Prado and the Reina Sofia galleries. Our hotel room was spacious and modern in style, it had everything we wanted: comfortable beds, excellent bathroom, espresso machine, and good wifi. Despite facing the main road, the room was quiet so our sleep was not disturbed by traffic. The air conditioning worked well too. Staff were friendly and helpful. We didn't use the restaurant for meals, we found plenty of places for breakfast, lunch and dinner within a few minutes' walk and we liked the location for this reason as well. Overall a very pleasant stay in an excellent hotel, and certainly one that we'd go back to.
    Andrew, gb2 night romance trip
    Very good 8.0
    Amazing roof top terrace
    Lovely hotel, great location and roof top terrace is great! Room was extremely dark though with no natural light (couldn't tell if it was day or night even with the curtain open!!
    Philip, gb2 night trip

    H10 Puerta de Alcalá

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