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H10 Puerta de Alcalá

Photo gallery for H10 Puerta de Alcalá

International cuisine
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Double Room, Terrace | Terrace/patio

Overview of H10 Puerta de Alcalá

H10 Puerta de Alcalá

4.0 star property
4-star hotel with restaurant, near El Retiro Park

9.0/10 Superb

618 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is £100
Price available on 11/12/2022
Map
Alcala, 66, Madrid, Madrid, 28009
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 3 min walk
  • Gran Via Street - 18 min walk
  • Prado Museum - 19 min walk
  • Puerta del Sol - 25 min walk
  • Plaza Mayor - 31 min walk
  • Royal Palace of Madrid - 36 min walk
  • Puerta de Alcala - 1 min drive
  • WiZink Center - 1 min drive
  • Las Ventas - 3 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 8 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Atocha Station - 28 min walk
  • Atocha Cercanías Station - 28 min walk
  • Principe de Vergara Station - 2 min walk
  • Retiro Station - 5 min walk
  • Velazquez Station - 6 min walk

Restaurants

  • Thaidy - 3 min walk
  • Goizeko Wellington - 3 min walk
  • La Paloma - 3 min walk
  • Bump Green - 3 min walk
  • Kabuki Wellington - 4 min walk

About this property

H10 Puerta de Alcalá

H10 Puerta de Alcalá puts you a short five-minute drive from Gran Via Street and El Retiro Park. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel also features a poolside bar, a snack bar/deli and a terrace. Fellow travellers like that it's only a short walk to public transportation: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s pool will be closed occasionally due to private events on the terrace.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The outdoor pool opens for the season in June

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá offer free cancellation for a full refund?
Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at H10 Puerta de Alcalá?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on 11 Dec 2022 start from £100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at H10 Puerta de Alcalá?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at H10 Puerta de Alcalá?
Yes, there's a seasonal outdoor pool.
Are pets allowed at H10 Puerta de Alcalá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Puerta de Alcalá?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at H10 Puerta de Alcalá?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at H10 Puerta de Alcalá?
No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) is nearby.
What is there to do at H10 Puerta de Alcalá and nearby?
Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.
Are there restaurants at or near H10 Puerta de Alcalá?
Yes, Alcala Restaurant offers international cuisine. Nearby restaurants include La Paloma (3-min walk), Bump Green (3-min walk) and Kabuki Wellington (4-min walk).
What's the area around H10 Puerta de Alcalá like?
H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 18 minutes' walk from Gran Via Street. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

OCTAVIO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Location in Madrid
Excellent location in Madrid, near thousands of restaurants and all main attractions.
ESTEBAN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen hotel, mejor ubicado imposible.
Jorge, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean room and good location
Mauricio, 3-night trip
Verified Expedia guest review

10/10 Exceptional

jose Miguel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

About 25/30 min walking to tourist attractions. The front desk was helpful. The rooftop pool was great! Good for value and spacious room and bathroom for a boutique hotel in Europe. We stayed one night here. Good restaurants about 15 minutes walking distance - nothing good directly adjacent to the hotel however. Rooftop food was OK but views were nice.
Jacquie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Perfect for a quick city break. Nice bar and very clean. Breakfast a bit strange but overall a good hotel with friendly staff.
Kathryn Rebecca, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Dania, 9-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the location, friendly staff.
Federico, 2-night family trip
Verified Expedia guest review