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1 room, 2 adults

Crowne Plaza Dubai

5-star5 stars
Great for familiesThis property has good facilities for families.
Sheikh Zayed Road, Po Box 23215, Dubai, United Arab Emirates

Luxury hotel with spa, near Dubai International Financial Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,483 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Vibe
Vibe is not too good

Crowne Plaza Dubai

from £81
  • Club Room
  • Standard Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 King Bed, Smoking
  • Family Room, 1 King Bed, Non Smoking
  • Club Suite, 1 King Bed, Business Lounge Access

What’s around Crowne Plaza Dubai

Top spots nearby

Recommended by this property

  • Dubai Mall (21-minute walk)
  • Burj Khalifa (24-minute walk)
  • BurJuman Mall (41-minute walk)
  • Dubai Creek (3.2 mi / 5.1 km)
  • Gold Souk (3.6 mi / 5.8 km)
  • City Centre Deira (3.9 mi / 6.2 km)
  • Wild Wadi Water Park (8 mi / 12.8 km)
  • Mall of the Emirates (8.6 mi / 13.8 km)
  • Ski Dubai (8.6 mi / 13.8 km)

Getting around

  • Dubai (DXB-Dubai Intl.) 12-min drive
  • Sharjah (SHJ-Sharjah Intl.) 27-min drive
  • Dubai (DWC-Al Maktoum Intl.) 40-min drive
  • Emirates Towers Station 8-min walk
  • Financial Centre Station 16-min walk
  • World Trade Centre Station 17-min walk

At a glance

Key facts

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 3961
  • Conference space size (meters) - 368
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 3
  • Year Built – 1994
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Dana – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Al Fresco – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Sakura – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Chamas Churrascaria – This buffet restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Crowne Plaza Dubai’s small print

Also known as

  • Crowne Plaza Dubai Hotel
  • Crowne Plaza Dubai Dubai
  • Crowne Plaza Dubai Hotel Dubai
  • Crowne Plaza Dubai
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Dubai Crowne Plaza
  • Crown Plaza Dubai
  • Dubai Crowne Plaza
  • Crown Plaza Hotel Dubai
  • Crowne Plaza Hotel Dubai
  • Crowne Plaza Dubai Hotel

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
      A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Rollaway beds are available for AED 150.0 per night

    Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)

    Wired Internet access is available in public areas for AED 80 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very good 8.0 From 344 reviews

    Exceptional 10.0
    5 Star hotel at a reasonable price!
    My experience here was perfect. Made a last minute reservation and couldn't be happier. Staff was excellent, courteous, and rooms were very clean. Due to my late flight the day of checkout, I asked about a late checkout and was given a 5pm checkout free of charge. This helped immensely. Two of your staff I would like to recognize personally. At the customer service desk, Elvi was amazing. Very helpful, knowledgeable, and helped make my stay perfect. Also, when ordering room service, Schille answered the phone and her personality, positive attitude, and helpfulness actually turned a somewhat bad day of mine around. She has to be one of the most friendliest people I have ever talked to on the phone. She is a gem and her ability to put a smile on my face and make my mood so much better while taking a food order is amazing. She truly loves customer service and her job.
    Darrell, usOther trip
    Fair 4.0
    Don’t use minibar
    Hotel is under construction. No need to weak up at 8 AM. Mini bar prices are so expensive. Room service menu prices are much more cheaper even half price. A whisky is 40 Usd. in minibar. No sign on minibar menu. guests can not see or understand that mini bar menu on the desk. It is look like an advertisement document. But room service menu is so serious looking and name on it. Professional people should make everything easy for guests. We could be old young blind or silly. It must be easy to understand and letters must be bigger than this menu. No need to feel unhappy shame or silly front of the Resepsiyon desk. My friend was shocked about the 350 Usd minibar reseed. All day he was shame and ungry to himself and hotel management. No need to make people unhappy or feel bad. He was ready to pay with room service menu prices. He promised that he didn’t see minibar menu. We were check it and he was right about it. No sign on minibar menu and you couldn’t see difference that it is add or menu on the table.
    Ertugrul, tr3 night business trip
    Good 6.0
    Good location, but that's about it!
    The rooms are old, tired and sorely in need of updating! A shame really... the location is great a 5 minute walk to the metro station (Emirate Towers stop on the red line--straight shot from the airport) There is a selection of restaurants in the surrounding area which is nice. The lobby is clean and polished and pleasant to "hang-out" in. The breakfast buffet is really terrific with an assortment of different selections--too many to name! There are always taxis available right outside the front door. (Hotel to airport fare about 40AED.) The hotel concierge was great about helping us organize an Abu Dhabi excursion. We also stayed at the Sofitel on this trip. The rooms there are first class amazing! If you are spending any time in your room, I would recommend another hotel as there are so many to choose from in Dubai. Also, if you have a chance to do a desert safari--do it! It was the highlight of our trip!!
    usOther trip
    Very good 8.0
    Nice hotel central location near by all area
    Hotel was nice. It's right in the centre close by to all areas. Good food shops neat by can walk to them. Friendly staff and very nice people and kind. Hotel is 24 years old now and does need a refit as hotel staff mentioned it to me that they will be renovating it in summer time this year. As bathroom curtain wasent clean and mould on the seal of the bath. Phones were not working half of the time in my room as my family were in the next floor and I used to call them frm the room phone always a issue there. The shower knob came loose when I was turning the shower on and I told the staff and they hadn't fixed it. Food was great and also cannot complain about the staff as they were great. The head chef Chattan was very friendly came over to talk to us every morning. We only had breakfast included in our package. The pool was nice. My boy went to the hot tub and he said it wasent very upto date. Room service was great as the staff were very friendly.
    gbOther trip
    Poor 2.0
    I don't recommend it!
    Never Ever Again!!! I booked 5 rooms for my 4 colleagues and I. they screw up the booking that was paid in full. They ask for down payment of 3000 AED to let my staff in. One room which was paid in full left empty and they provide one room with king size bed for 2 men. My room was comfortable but it was stinky. Strong smell of mold and cigarette was so annoying. I let them know right away but they ask me to stay for one night then they will change it the day after. I traveled from Canada to Dubai. I was exhausted because of long trip but I couldn't rest because of smell.
    shokouh, caOther trip

    Crowne Plaza Dubai

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