Skip to main content

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel with spa, near U.S. Embassy

Choose dates to view prices

In the heart of Madrid, Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a massage or body treatment at the onsite spa, connect to in-room WiFi, and enjoy coffee in the lobby. With babysitting services and tour assistance available, previous guests praise this hotel for its attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • 6 meeting rooms
  • Airport shuttle

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is £267
includes taxes & fees
22 Feb - 23 Feb

Why we love this property

Spa retreat haven
This hotel's full-service spa offers daily pampering with facials and body treatments. Deep soaking tubs and in-room massages complete the wellness journey.
Culinary magic on-site
Mediterranean flavours shine at the restaurant. A cafe serves lighter fare. The bar and in-room champagne service add flair. Breakfast delights early risers.
Luxury sleep haven
Deep soaking tubs and hydromassage showers await after a day of exploration. Doze off surrounded by premium bedding, down comforters, and blackout drapes.

Room options

Available filters for rooms
Showing 47 of 47 rooms

View all photos for Premier Room

Lobby

Premier Room

  • Sleeps 2

View all photos for Supreme Room Redlevel

Lobby

Supreme Room Redlevel

  • Sleeps 2

View all photos for Red Level Junior Suite

Lobby

Red Level Junior Suite

  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Colon Penthouse Suite Redlevel

Premium bedding, down duvets, minibar, in-room safe

Colon Penthouse Suite Redlevel

  • Sleeps 4

View all photos for Junior Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Red Level

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Deluxe Junior Suite Red Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Castellana Presidential Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (2+2)

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite Red Level (2+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Red Level (3+1)

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedrooms Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Family Grand Supreme

Premium bedding, down duvets, minibar, in-room safe

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Supreme Room

Premium bedding, down duvets, minibar, in-room safe

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Colon Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (2+2)

Premium bedding, down duvets, minibar, in-room safe

Colon Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (3+1)

Premium bedding, down duvets, minibar, in-room safe

Colon Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Castellana Presidential Suite Red Level (2+2)

Premium bedding, down duvets, minibar, in-room safe

Castellana Presidential Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Castellana Presidential Suite Red Level (3+1)

Premium bedding, down duvets, minibar, in-room safe

Castellana Presidential Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Premier Room (3AD)

Premium bedding, down duvets, minibar, in-room safe

Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room (2+1)

Premium bedding, down duvets, minibar, in-room safe

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Supreme Room Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

Supreme Room Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite Red Level (4+1)

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Castellana Presidential Suite Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

Castellana Presidential Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Colon Penthouse Suite Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

Colon Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Red Level Two Bedroom Suite

Premium bedding, down duvets, minibar, in-room safe

Red Level Two Bedroom Suite

  • Sleeps 6

View all photos for Premier Room

Premium bedding, down duvets, minibar, in-room safe

Premier Room

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Supreme Room

Premium bedding, down duvets, minibar, in-room safe

Family Supreme Room

  • Sleeps 2

View all photos for Master Suite Terrace Red Level

Premium bedding, down duvets, minibar, in-room safe

Master Suite Terrace Red Level

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Master Suite Terrace Red Level (2+1)

Premium bedding, down duvets, minibar, in-room safe

Master Suite Terrace Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Supreme Room Red Level

Premium bedding, down duvets, minibar, in-room safe

Supreme Room Red Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Red Level Lounge Access

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Supreme Room with Jacuzzi Red Level

Grand Supreme Room with Jacuzzi Red Level | Premium bedding, down duvets, minibar, in-room safe

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme

Supreme | Premium bedding, down duvets, minibar, in-room safe

Supreme

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room With Hot Tub Red Level

Premium bedding, down duvets, minibar, in-room safe

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

View all photos for Deluxe Junior Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

Deluxe Junior Suite Red Level

  • Sleeps 5

View all photos for One-Bedroom Suite Red Level

Premium bedding, down duvets, minibar, in-room safe

One-Bedroom Suite Red Level

  • Sleeps 4

View all photos for Grand Family Room

Premium bedding, down duvets, minibar, in-room safe

Grand Family Room

  • Sleeps 5

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

View all photos for One-Bedroom Master Suite Red Level

Interior

One-Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Classic Queen Room

Premium bedding, down duvets, minibar, in-room safe

Classic Queen Room

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Supreme Room

Lobby

Supreme Room

  • Sleeps 3

Similar properties

Exterior
Wellington Hotel & Spa Madrid
  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.4 out of 10, Exceptional, 1,001 reviews
The price is £318
includes taxes & fees
22 Feb - 23 Feb
Wellington Hotel & Spa Madrid
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Plaza de Colon - 2 min walk - 0.2 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Gran Via - 16 min walk - 1.4 km
  • Puerta del Sol - 4 min drive - 1.8 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Calanas Station - 4 min drive
  • Madrid Recoletos Station - 5 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Colon Station - 4 min walk
  • Serrano Station - 5 min walk
  • Velazquez Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Zuma Madrid - ‬1 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Habanera - ‬3 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Friends In Common - ‬4 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

When you stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World , you'll be within a 15-minute walk of Gran Via and Puerta de Alcalá. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Colon Station is 4 minutes and Serrano Station is 5 minutes.

At a glance

DONE

Hotel size

    • 185 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 45.00 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1953
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 37-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.

Dining

Balmoral Bar – This cocktail bar specialises in Mediterranean cuisine. Open daily.
"Aduana" Restaurant – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 40 per person
  • Airport shuttle service is offered for an extra charge of EUR 105 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per stay

Parking

  • Self-parking costs EUR 45.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes. Self-parking costs EUR 45.00 per day. Electric car charging is available.

Is an airport shuttle service offered by Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, an airport shuttle is available. The charge is EUR 105 per vehicle one way.

What are the check-in and check-out times at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

No, this hotel doesn't have a casino, but Casino Gran Via (19-min walk) is nearby.

What is there to do at Hotel Fenix Gran Meliá - The Leading Hotels of the World and nearby?

Hotel Fenix Gran Meliá - The Leading Hotels of the World has a spa and a health club.

Are there restaurants at or near Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Yes, there's an on-site restaurant that offers al fresco dining and Mediterranean cuisine.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Fenix Gran Meliá - The Leading Hotels of the World like?

Hotel Fenix Gran Meliá - The Leading Hotels of the World is a short 4-minute walk from Colon Station and 15 minutes' walk from Gran Via. Travellers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast offered a big variety of choices, was super fresh, delicious, and served with excellent service. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Food
Breakfast
Bar
Concierge
Amenities
Cities

Reviews

10/10 Exceptional

Great location
Pablo, 3-night trip

10/10 Exceptional

Everything great
Vanessa, 2-night trip

10/10 Exceptional

Exelent hotel
ed, 1-night trip

10/10 Exceptional

Excellent hotel and the surrounding areas are great for walking and shopping
oscar e, 2-night trip

10/10 Exceptional

Very nice hotel.
Juan Pablo, 5-night trip

10/10 Exceptional

Beautiful property, wonderful staff.
Mary, 2-night trip

8/10 Very good

Room was small ,
virginia, 5-night trip

10/10 Exceptional

Great stay
Guillermo, 3-night trip

10/10 Exceptional

Excelente hotel!!!
5-night trip

10/10 Exceptional

Excellent Hotel
Maria, 1-night trip

10/10 Exceptional

Great location Service was excellent Staff very accommodating
Manuel, 1-night trip

10/10 Exceptional

Beautiful hotel in a nice area
Alenka, 3-night trip

10/10 Exceptional

Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Nicole, 1-night trip

10/10 Exceptional

Great location
Henry, 3-night trip

10/10 Exceptional

This hotel was a treat for us. We stayed in their red deluxe & it was an amazing experience. Room was gorgeous, bit small for what we paid, was expecting something bigger. The staff in general are soo friendly & helpful
Priti, 2-night trip

10/10 Exceptional

Close to the Prado and other museums. Close to metro. Upscale area, quiet
Simon Farid, 6-night trip

10/10 Exceptional

The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Kerry, 2-night trip

10/10 Exceptional

Excellent location, great staff service
Ingrid, 3-night trip

10/10 Exceptional

Amazing 5 night stay, rooms, staff, food everything was perfect!!
Amie, 4-night trip

10/10 Exceptional

Excellent hotel and superb service in the heart of Madrid
Celso J., 3-night trip

10/10 Exceptional

great restuarants
gerhard, 1-night trip

10/10 Exceptional

Excelente!
Gabriela, 3-night trip

10/10 Exceptional

Great location.
Carlos, 1-night trip

10/10 Exceptional

Excellent! Will be back
Campos, 3-night trip

10/10 Exceptional

Excellent for vacation
Peter, 5-night trip